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Action Yes No
Step 2
Decrease the incoming fax transmission speed.
a Open a Web browser, and then type the printer IP address in
the address field.
Notes:
View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets
of numbers separated by periods, such as
123.123.123.123.
If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the Max Speed menu, click one of the following:
2400
4800
9600
14400
33600
d Click Submit.
e Resend the fax.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the
cartridge, and then resend the fax.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Solving scanner problems
“The scanner does not respond” on page 232
“Scan job was not successful” on page 233
“Scanner unit does not close” on page 233
“Scanning takes too long or freezes the computer” on page 233
“Poor scanned image quality” on page 234
“Partial document or photo scans” on page 235
Troubleshooting 231
231


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