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Afdruktaken worden niet afgedrukt
Actie Ja Nee
Stap 1
a Open vanuit het document dat u wilt afdrukken het dialoogvenster
Afdrukken en controleer of u de juiste printer hebt geselecteerd.
b Druk het document af.
Wordt het document afgedrukt?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
a Controleer of de printer is ingeschakeld.
b Los de foutberichten die op de display verschijnen op.
c Druk het document af.
Wordt het document afgedrukt?
Het probleem is
opgelost.
Ga naar stap 3.
Stap 3
a Controleer of de poorten werken en of de kabels stevig zijn aange-
sloten op de computer en de printer.
Raadpleeg de meegeleverde installatiedocumentatie van de
printer voor meer informatie.
b Druk het document af.
Wordt het document afgedrukt?
Het probleem is
opgelost.
Ga naar stap 4.
Stap 4
a Schakel de printer uit en schakel de printer vervolgens na
ongeveer 10 seconden weer in.
b Druk het document af.
Wordt het document afgedrukt?
Het probleem is
opgelost.
Ga naar stap 5.
Stap 5
a Verwijder het printerstuurprogramma en installeer het opnieuw.
b Druk het document af.
Wordt het document afgedrukt?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Problemen oplossen 186
186


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