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Action Yes No
Step 2
Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Faxing problems
Caller ID is not shown
Action Yes No
Contact your telephone company to check if your telephone line
is subscribed to the caller ID service.
Notes:
If your region supports multiple caller ID patterns, then you
may have to change the default setting. There are two
settings available: FSK (pattern 1) and DTMF (pattern 2).
The availability of these settings in the Fax menu depends
on whether your country or region supports multiple caller ID
patterns.
Contact your telephone company to determine which
pattern or switch setting to use.
Does the caller ID appear?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 176
176


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  • we do not know how to turn on the colour for printing that used to work since the machine was put into service but has now failed Submitted on 27-12-2020 at 16:54

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