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CX331, MC3224, MC3326 MFPs
User's Guide
July 2019 www.lexmark.com
Machine type(s):
3500
Models:
285, 485, 685
Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9
Finding information about the printer.............................................................................................................9
Printer configuration...........................................................................................................................................11
Using the control panel.................................................................................................................................... 12
Changing the language of the keyboard on the display......................................................................... 12
Understanding the status of the indicator light..........................................................................................13
Selecting paper...................................................................................................................................................13
Set up, install, and configure.....................................................................19
Selecting a location for the printer................................................................................................................ 19
Attaching cables................................................................................................................................................20
Setting up the printer to fax.............................................................................................................................21
Loading paper and specialty media............................................................................................................. 27
Installing and updating software, drivers, and firmware..........................................................................31
Networking..........................................................................................................................................................32
Printing the Menu Settings Page...................................................................................................................34
Secure the printer.......................................................................................35
Erasing printer memory................................................................................................................................... 35
Restoring factory default settings................................................................................................................. 35
Statement of Volatility...................................................................................................................................... 35
Print.............................................................................................................. 36
Printing from a computer.................................................................................................................................36
Printing from a mobile device........................................................................................................................ 36
Printing from a flash drive............................................................................................................................... 38
Supported flash drives and file types.......................................................................................................... 39
Configuring confidential jobs......................................................................................................................... 39
Printing confidential and other held jobs....................................................................................................40
Printing a font sample list................................................................................................................................40
Placing separator sheets between copies.................................................................................................. 41
Contents 2
Canceling a print job..........................................................................................................................................41
Adjusting toner darkness................................................................................................................................. 41
Copy............................................................................................................. 42
Using the automatic document feeder and scanner glass.................................................................... 42
Making copies.................................................................................................................................................... 42
Copying photos..................................................................................................................................................42
Copying on letterhead..................................................................................................................................... 43
Copying on both sides of the paper.............................................................................................................43
Reducing or enlarging copies........................................................................................................................ 43
Collating copies................................................................................................................................................. 43
Creating a copy shortcut................................................................................................................................. 43
E-mail............................................................................................................45
Using the automatic document feeder and scanner glass.................................................................... 45
Setting up the email function........................................................................................................................45
Configuring email settings.............................................................................................................................45
Sending an e-mail..............................................................................................................................................46
Creating an e-mail shortcut............................................................................................................................ 46
Fax.................................................................................................................47
Using the automatic document feeder and scanner glass.....................................................................47
Sending a fax...................................................................................................................................................... 47
Creating a fax destination shortcut...............................................................................................................48
Changing the fax resolution........................................................................................................................... 48
Adjusting the fax darkness............................................................................................................................. 48
Viewing a fax log............................................................................................................................................... 48
Blocking junk faxes........................................................................................................................................... 49
Holding a fax.......................................................................................................................................................49
Forwarding a fax................................................................................................................................................49
Scan..............................................................................................................50
Using the automatic document feeder and scanner glass....................................................................50
Creating an FTP shortcut................................................................................................................................ 50
Scanning to a flash drive.................................................................................................................................. 51
Sending scanned documents to a computer..............................................................................................51
Contents 3
Use printer menus...................................................................................... 52
Menu map........................................................................................................................................................... 52
Device...................................................................................................................................................................53
Print....................................................................................................................................................................... 64
Paper.................................................................................................................................................................... 69
Copy.......................................................................................................................................................................71
Fax......................................................................................................................................................................... 73
E-mail....................................................................................................................................................................80
FTP........................................................................................................................................................................ 84
USB Drive............................................................................................................................................................ 87
Network/Ports......................................................................................................................................................91
Security...............................................................................................................................................................103
Reports................................................................................................................................................................107
Troubleshooting............................................................................................................................................... 108
Maintain the printer..................................................................................109
Checking the status of parts and supplies................................................................................................109
Configuring supply notifications.................................................................................................................. 109
Setting up email alerts.................................................................................................................................. 109
Viewing reports................................................................................................................................................109
Ordering parts and supplies.......................................................................................................................... 110
Replacing parts and supplies.........................................................................................................................113
Cleaning printer parts..................................................................................................................................... 127
Saving energy and paper.............................................................................................................................. 129
Moving the printer to another location...................................................................................................... 130
Shipping the printer..........................................................................................................................................131
Troubleshoot a problem...........................................................................132
The printer is not responding....................................................................................................................... 132
Network connection problems.....................................................................................................................133
Issues with supplies.........................................................................................................................................134
Clearing jams.................................................................................................................................................... 135
Paper feed problems.......................................................................................................................................144
Printing problems.............................................................................................................................................146
Color quality problems....................................................................................................................................173
Faxing problems...............................................................................................................................................176
Contents 4
Scanning problems......................................................................................................................................... 180
Contacting customer support....................................................................................................................... 184
Recycle and dispose................................................................................. 185
Recycling Lexmark products.........................................................................................................................185
Recycling Lexmark packaging......................................................................................................................185
Returning Lexmark cartridges for reuse or recycling.............................................................................185
Notices........................................................................................................186
Index.......................................................................................................... 200
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information 7
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learn about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Help using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view contextsensitive information.
Notes:
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learn about the printer 9
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Learn about the printer 10
Printer configuration
Lexmark MC3224 MFP
1 Scanner
2 Standard bin
3 Manual feeder
4 250sheet tray
5 Control panel
Lexmark CX331, Lexmark MC3326 MFPs
Learn about the printer 11
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 Standard bin
5 250sheet tray
6 Manual feeder
7 Control panel
Using the control panel
Control panel part Function
1 Power button Turn on or turn o the printer.
Note: To tu r n
o
the printer, press and hold the power button for
five
seconds.
2 Home button Go to the home screen.
3 Back button Return to the previous screen.
4 Start button Start a job, depending on which mode is selected.
5 Indicator light Check the status of the printer.
6 Display
View printer messages and supply status.
Set up and operate the printer.
Changing the language of the keyboard on the display
Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as email or scan.
1 Touch the input field.
2 On the keyboard, touch and hold the language key.
Learn about the printer 12
3 Select a language.
Understanding the status of the indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Blinking red The printer requires user intervention.
Solid amber The printer is in Sleep mode.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure troublefree printing.
Always use new, undamaged paper.
Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Weight
The trays can feed paper weights from 60 to 176 g/m
2
(16 to 47 lb) grain long paper. Paper lighter than
60 g/m
2
(16 lb) may not be sti enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld
points.
Learn about the printer 13
Moisture content
The amount of moisture in paper
aects
both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very
dierent
from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–176 g/m
2
(16–47lb) paper, grain long paper is recommended.
Fiber content
Most highquality xerographic paper is made from 100 percent chemically treated pulped wood. This content
provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print
quality. Paper containing
fibers
such as cotton can negatively
aect
paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be aected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
Coated papers (erasable bond), synthetic papers, thermal papers
Roughedged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m
2
(16 lb)
Multiplepart forms or documents
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
Learn about the printer 14
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Selecting preprinted forms and letterhead
Use grain long paper.
Use only forms and letterhead printed using an oset lithographic or engraved printing process.
Avoid paper with rough or heavily textured surfaces.
Use inks that are not aected by the resin in toner. Inks that are oxidationset or oilbased generally meet
these requirements; latex inks might not.
Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
When in doubt, contact your paper supplier.
When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Supported paper sizes
Paper size 250sheet tray Manual feeder Twosided
printing
ADF Scanner glass
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
1
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
X
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
1
The default support is longedge feed. When running on shortedge feed, A5 is treated as narrow paper.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
3
When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the
software application.
4
Load narrow paper with the short edge entering the printer
first.
5
Print only up to 5 envelopes at a time.
Learn about the printer 15
Paper size 250sheet tray Manual feeder Twosided
printing
ADF Scanner glass
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
XX
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
X
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
X
Universal
3,4
98 x 148 mm
(3.86 x 5.83 in.) to
215.9 x 355.6 mm
(8.5 x 14 in.)
2
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
5
XX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
5
XX
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
5
XX
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
5
XX
1
The default support is longedge feed. When running on shortedge feed, A5 is treated as narrow paper.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
3
When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the
software application.
4
Load narrow paper with the short edge entering the printer first.
5
Print only up to 5 envelopes at a time.
Learn about the printer 16
Paper size 250sheet tray Manual feeder Twosided
printing
ADF Scanner glass
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
5
XX
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
5
XX
Other Envelope
3
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
5
XXN/A
1
The default support is longedge feed. When running on shortedge feed, A5 is treated as narrow paper.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
3
When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the
software application.
4
Load narrow paper with the short edge entering the printer first.
5
Print only up to 5 envelopes at a time.
Supported paper types
Notes:
Labels, envelopes, and card stock always print at reduced speed.
Labels are supported for occasional use and must be tested for acceptability.
The ADF supports only plain paper.
Paper type 250sheet tray Manual feeder Twosided printing
Plain paper
Card stock X
Labels
X
Envelopes
X
Supported paper weights
Note: The ADF supports 52–90.3 g/m
2
(14–24 lb bond) paper.
Learn about the printer 17
Paper type and weight 250sheet tray Manual feeder Twosided printing
Light paper
60–74.9 g/m
2
grain long (16–19.9lb
bond)
Plain paper
75–90.3 g/m
2
grain long (20–24lb
bond)
Heavy paper
90.3–105 g/m
2
grain long (24.1–28lb
bond)
Card stock
105.1–162 g/m
2
grain long (28.1–43lb
bond)
X
Card stock
105.1–200 g/m
2
grain long (28.1–
53lb bond)
X
X
Paper labels
131 g/m
2
(35lb bond)
X
Envelopes
60–105 g/m
2
(16–28lb bond)
X
Learn about the printer 18
Set up, install, and
configure
Selecting a location for the printer
Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a
flat,
sturdy, and stable surface.
Keep the printer:
Clean, dry, and free of dust
Away from stray staples and paper clips
Away from the direct airflow of air conditioners, heaters, or ventilators
Free from direct sunlight and humidity extremes
Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 30 5 mm (12 i n.)
2 Rear 102 mm (4 in.)
3 Right side 76 mm (3 in.)
Set up, install, and configure 19
4 Front 508 mm (20 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 76 mm (3 in.)
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Printer port Function
1 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
2 Ethernet port Connect the printer to a network.
3 USB printer port Connect the printer to a computer.
4 Power cord socket Connect the printer to a properly grounded electrical outlet.
Set up, install, and configure 20
Setting up the printer to fax
Setting up the fax function
Notes:
Some connection methods are applicable only in some countries or regions.
If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax
setup information.
Using the control panel
1
From the control panel, navigate to:
Settings > Device > Preferences > Run Initial Setup
2 Turn o the printer, wait for about 10 seconds, and then turn on the printer.
3 On the Fax setup screen, configure the settings.
4 Finish the setup.
Using the Embedded Web Server
1
Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Analog Fax Setup > General Fax Settings.
3 In the Fax Name field, type the name to be printed on all outgoing faxes.
Set up, install, and configure 21
4 In the Fax Number field, enter the printer fax number.
5 Apply the changes.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Set up, install, and configure 22
Notes:
You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
If you want to receive faxes automatically, then set the printer to pick up on a
specified
number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Set up, install, and configure 23
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Set up, install, and configure 24
Connecting the printer to a nonRJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Set up, install, and configure 25
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Set up, install, and configure 26
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Answer On.
2 Select the ring pattern.
3 Apply the changes.
Setting the fax date and time
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
Configure
.
2 Configure the settings.
Configuring
daylight saving time
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
Configure
.
2 In the Time Zone menu, touch (UTC+user) Custom.
3 In the
Configure
menu, touch UTC
Oset
.
4
Configure
the settings.
Configuring the fax speaker settings
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Speaker Settings.
2 Do the following:
Set the Speaker Mode to Always On.
Set the Speaker Volume to High.
Activate the Ringer Volume.
Loading paper and specialty media
Setting the paper size and type
1 From the home screen, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type > select a paper source
2 Set the paper size and type.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Set up, install, and configure 27
Loading the tray
1 Remove the tray.
Note: To avoid paper jams, do not remove the tray while the printer is busy.
2 Flex, fan, and align the paper edges before loading.
3 Load the paper stack with the printable side faceup.
Notes:
Load letterhead faceup with the header toward the back of the tray for onesided printing.
Load letterhead facedown with the header toward the front of the tray for twosided printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper
fill
indicator.
Set up, install, and configure 28
4 Adjust the guides to match the size of the paper that you are loading.
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Set up, install, and configure 29
Loading the manual feeder
1 Adjust the guide to match the size of the paper that you are loading.
2 Load a sheet of paper with the printable side faceup.
Load letterhead with the printable side faceup and the top edge entering the printer first for onesided
printing.
Load letterhead with the printable side facedown and the top edge entering the printer last for twosided
printing.
Set up, install, and configure 30
Load envelope with the flap side down and against the right side of the paper guide.
3 Feed the paper until its leading edge gets pulled in.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.
Installing and updating software, drivers, and firmware
Installing the printer software
1 Obtain a copy of the software installer package.
From the software CD that came with your printer.
Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the home screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1 From the Embedded Web Server, click Settings > Device > Update Firmware.
2 Browse to locate the required flash file.
3 Apply the changes.
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Set up, install, and configure 31
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
Configuration
or Import
Configuration
.
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Networking
Connecting the printer to a WiFi network
Using the control panel
1
From the home screen, navigate to:
Settings > Network/Ports > Wireless
2 Select Setup On Printer Panel and then follow the instructions on the display.
Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1
Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play
TM
store or App Store online store.
2 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer ID
3 From your mobile device, launch the application, and then accept the Terms of Use.
4 Grant permissions.
5 Tap Start Wi-Fi Setup, and then select the printer.
6 Select a Wi-Fi network, and then enter your credentials.
7 Tap Finish Wi-Fi Setup.
Connecting the printer to a wireless network using WiFi Protected Setup
(WPS)
Before you begin, make sure that:
The access point (wireless router) is WPScertified or WPScompatible. For more information, see the
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Set up, install, and configure 32
Using the Push Button method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network
1 Enable WiFi Direct
®
in the printer. From the home screen, touch Settings > Network/Ports > Wireless >
Enable WiFi Direct.
Notes:
The WiFi Direct SSID and password are generated automatically. To view the WiFi Direct SSID and
password, go to the WiFi Direct menu.
You can also change the SSID and password, if necessary.
2 Connect your mobile device to the printer wireless network.
Deactivating the WiFi network
1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Checking the printer connectivity
1 From the home screen, touch Settings > Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Set up, install, and configure 33
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Set up, install, and configure 34
Secure the printer
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To era s e non volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch OK.
3 Follow the instructions on the display.
Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 In the Restore Settings menu, select the settings that you want to restore.
3 Tou ch RESTORE.
4 Follow the instructions on the display.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Secure the printer 35
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a printing service that allows you to print to any Google Cloud Printready printer.
Before you begin, make sure that:
The printer is registered to the Google Cloud Print server.
The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.
1 From your Android
TM
mobile device, open a document or select a document from your file manager.
2 Tap > Print.
3 Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopriacertified printer.
Print 36
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your
file
manager.
2 Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap .
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified
printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing from a mobile device using WiFi Direct®
WiFi Direct is a printing service that lets you print to any WiFi Directready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer wireless network” on page 33.
1 From your mobile device, launch a compatible application or select a document from your
file
manager.
2 Depending on your mobile device, do one of the following:
Tap > Print.
Tap > Print.
Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Print 37
Printing from a flash drive
1 Insert the flash drive.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the
flash
drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
3 Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
flash
drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Print 38
Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attache (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.
USB
flash
drives must support the File Allocation Table (FAT) system.
File types
Documents
PDF (version 1.7 or earlier)
Images
.JPEG or .jpg
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security >
Confidential
Print Setup
2 Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Print 39
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type
(Confidential,
Repeat, Reserve, or Verify).
If the print job is confidential, then enter a fourdigit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name >
Confidential
> enter the PIN > select the print job >
configure
the
settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure
the settings > Print
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a fourdigit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To uc h PCL Fonts or PostScript Fonts.
Print 40
Placing separator sheets between copies
1 From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.
2 Print the document.
Canceling a print job
From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality.
2 Adjust the toner darkness.
3 Apply the changes.
Print 41
Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Use the ADF for multiplepage or two-sided
documents.
Load an original document faceup. For multiplepage
documents, make sure to align the leading edge
before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for singlepage documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
Copy > Content Type > Photo
3 Copy the document.
Copy 42
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Copy From > select the size of the original document.
3 Tou ch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To > Manual Feeder > select a paper size > Letterhead
4 Copy the document.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Sides.
3 Adjust the settings.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
3 Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
Copy 43
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
Copy 44
E-mail
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Use the ADF for multiplepage or two-sided
documents.
Load an original document faceup. For multiplepage
documents, make sure to align the leading edge
before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for singlepage documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Setting up the email function
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Email > Email Setup.
3
Configure
the settings.
4 Apply the changes.
Configuring email settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
E-mail 45
3 Enter the needed information.
4 Apply the changes.
Sending an e-mail
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select E-mail, and then enter the needed information.
For nontouchscreen printer models, press #, and then enter the shortcut number using the keypad.
Note: You can also enter the recipient using the address book.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Email, and then
configure
the settings.
4 Apply the changes.
E-mail 46
Fax
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Use the ADF for multiplepage or two-sided
documents.
Load an original document faceup. For multiplepage
documents, make sure to align the leading edge
before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for singlepage documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 If necessary,
configure
other fax settings.
4 Fax the document.
Using the computer
Note: Make sure that the Universal Fax driver is installed.
For Windows users
1
From the document that you are trying to fax, open the Print dialog.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Fax the document.
Fax 47
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer, and then enter the recipient number.
3 If necessary, configure other fax settings.
4 Fax the document.
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then
configure
the settings.
4 Apply the changes.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 In the Resolution menu, select a setting.
4 Send the fax job.
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 From the Darkness menu, adjust the setting.
4 Fax the document.
Viewing a fax log
Note: You may need administrative rights to view the fax logs.
1 Open a web browser, and then type the printer IP address in the address field.
Fax 48
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Block No Name Fax.
2 Apply the changes.
Holding a fax
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
3 Select a mode.
4 Apply the changes.
Forwarding a fax
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.
2
Configure
the Fax Forwarding, Forward To, and Forward to Shortcut settings.
3 Apply the changes.
Fax 49
Scan
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Use the ADF for multiplepage or two-sided
documents.
Load an original document faceup. For multiplepage
documents, make sure to align the leading edge
before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for singlepage documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Creating an FTP shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select FTP, and then
configure
the settings.
4 Apply the changes.
Scan 50
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 Tou ch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Sending scanned documents to a computer
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Profiles > Scan To Computer.
3 Select the scan profile where you want to save the document.
Scan 51
Use printer menus
Menu map
Device
Preferences
Remote Operator Panel
Notifications
Power Management
Information Sent to Lexmark
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
About this Printer
Print
Layout
Setup
Quality
Image
PostScript
PCL
Paper
Tray Configuration Media Configuration
Copy
Copy Defaults
Fax
Fax Mode Analog Fax Setup
Email
Email Setup Email Defaults
FTP
FTP Defaults
USB Drive
Flash Drive Scan Flash Drive Print
Network/Ports
Network Overview
Wireless
Ethernet
TCP/IP
SNMP
802.1x
IPSec
LPD Configuration
HTTP/FTP Settings
USB
Restrict external network access
WiFi Direct
Security
Login methods*
Certificate
Management*
Login Restrictions
Confidential Print Setup
Erase Temporary Data Files
Miscellaneous
Reports
Menu Settings Page
Device
Print
Shortcuts
Fax
Network
Troubleshooting Print Quality Test Pages Cleaning the scanner
* These menu settings appear only in the Embedded Web Server.
Use printer menus 52
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
O*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware to appear.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MMDDYYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
UTC (GMT)
Oset
DST Start
DST End
DST
Oset
Configure the printer date and time.
Note: UTC (GMT) Oset, DST Start, DST End, and DST Oset
appear only when Time Zone is set to Custom.
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Note: When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 53
Menu item Description
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Note: This menu item is available only in some printer
models.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Note: This menu item is available only in some printer
models.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 54
Menu item Description
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the
cartridge is low.
Note: This menu item is available only in some printer
models.
Supplies
Custom Supply
Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
Email Alerts Setup
Email Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
Email Alerts Setup
Email Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Email Alerts Setup
Email Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
Email Alerts Setup
Email Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
Email Alerts Setup
Email Setup
SMTP Timeout
5–30 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
Email Alerts Setup
Email Setup
Reply Address
Specify a reply address in the email.
Email Alerts Setup
Email Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default Reply Address.
Email Alerts Setup
Email Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an e
mail using an encrypted link.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 55
Menu item Description
Email Alerts Setup
Email Setup
Require Trusted
Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
Email Alerts Setup
Email Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAMMD5
DigestMD5
Kerberos 5
Set the authentication type for the SMTP server.
Email Alerts Setup
Email Setup
DeviceInitiated Email
None*
Use Device SMTP Credentials
Set whether credentials are required for deviceinitiated
emails.
Email Alerts Setup
Email Setup
Device Userid
Specify the user ID to connect to the SMTP server.
Email Alerts Setup
Email Setup
Device Password
Specify the password to connect to the SMTP server.
Email Alerts Setup
Email Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Email Alerts Setup
Email Setup
Disable “SMTP server not set up” error
O*
On
Disable an SMTP setup error message to appear on the
display.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 56
Menu item Description
Error Prevention
Auto Continue
Disabled
Enabled* (5 seconds)
Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a readonly information of the reboot counter.
Error Prevention
Display Short Paper Error
On
Autoclear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 57
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Eco-Mode
O*
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Note: Setting EcoMode to Energy or Paper may aect
printer performance, but not print quality.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 58
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
Device Performance
None*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of the settings in
Information Sent to Lexmark, except None.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore the printer factory default settings.
Maintenance
Config Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its highspeed
capabilities.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 59
Menu item Description
Tray Conguration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show the Tray Insert message.
Tray Conguration
A5 Loading
Short Edge
Long Edge*
Specify the page orientation when loading A5 paper size.
Tray Conguration
Paper Prompts
Auto*
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Tray Conguration
Envelope Prompts
Auto*
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Conguration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Fuser Reset
ITM Reset
Reset Black Cartridge Counter
Reset Cyan Cartridge Counter
Reset Magenta Cartridge Counter
Reset Yellow Cartridge Counter
Reset the counter after installing a new supply.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 60
Menu item Description
Print Configuration
Black Only Mode
O*
On
Print color content in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the highfrequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the highfrequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Panel Menus
Enable*
Disable
Enable access to the control panel menus.
Device Operations
Clear Custom Status
Erase userdefined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotelyinstalled messages
Erase messages that were remotely installed.
Note: This menu item is available only in some printer
models.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Note: This menu item is available only in some printer
models.
Toner patch sensor setup
Calibration Frequency Preference
Disabled
Fewest color adjustments
Fewer color adjustments
Normal*
Better color accuracy
Best color accuracy
Set the default calibration frequency.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 61
Menu item Description
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains toner patch sensor
calibration.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the noprint area around an ADF
or flatbed scan job.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFFformatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFFformatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Clear all settings and applications that are stored in the printer.
Use printer menus 62
Visible Home Screen Icons
Menu Description
Copy
Do not display
Display*
Email
Do not display
Display*
Fax
Do not display
Display*
Status/Supplies
Do not display
Display*
Job Queue
Do not display
Display*
Change Language
Do not display*
Display
Held Jobs
Do not display
Display*
USB
Do not display
Display*
Specify which icons to show on the home screen.
Note: An asterisk (*) next to a value indicates the factory default settings.
About this Printer
Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
* This menu item appears only in some printer models.
Use printer menus 63
Print
Layout
Menu item Description
Sides
1Sided*
2Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing twosided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray 1
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 64
Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiplepage document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Printer Usage
Max Speed
Max Yield*
Determine how the color print cartridges operate during printing.
Notes:
When set to Max Yield, the color print cartridges slow down or stop
while printing groups of black-only pages.
When set to Max Speed, the color print cartridges always run while
printing, whether color or black pages are being printed.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set the print mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 65
Menu item Description
Print Resolution
4800 CQ*
Set the resolution for the printed output.
Note: 4800 CQ provides highquality output at maximum speed.
Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
RGB Brightness
6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan
5 to 5 (0*)
Magenta
5 to 5 (0*)
Ye l l o w
5 to 5 (0*)
Black
5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
Color Correction
Auto*
O
Manual
Color Correction Content
Modify the color settings used to print documents.
Notes:
O sets the printer to receive the color correction from the software.
Auto sets the printer to apply
dierent
color
profiles
to each object on the
printed page.
Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Correction Content is available only when Color Correction is set to
Manual.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 66
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
O*
On
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of lowresolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Wait Timeout
Disabled
Enabled*
Enable the printer to wait for more data before canceling a print job.
Wait Timeout Time
15–65535 (40*)
Set the time in seconds for the printer to wait for more data before
canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U
PC8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixedspace characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 67
Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL
®
data stream.
Notes:
This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Print Timeout
Disabled
Enabled*
Enable the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Wait Timeout Time
1–255 (90*)
Set the time in seconds for the printer to end a print job after it has been
idle.
Note: This menu item appears only when Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 68
Menu item Description
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Conguration
Menu item Description
Default Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x] (1*)
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
O prompts the user to load the required paper size.
Letter/A4 prints an A4size document on letter when loading letter, and
lettersize jobs on A4 paper size when loading A4.
All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 69
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3.00–14.17 inches (8.50*)
76–360 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3.00–14.17 inches (14*)
76–360 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 70
Media Types
Menu item Description
Plain Paper
Card Stock
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Specify the texture, weight, and orientation of the paper loaded.
Copy
Copy Defaults
Menu item Description
Content Type
Te xt
Te xt / Ph oto *
Photo
Graphics
Improve the output result based on the content of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify the scanning behavior based on the original document.
Color
O
On*
Specify whether to print copies in color.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 71
Menu item Description
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Manual Feeder
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l ow t o B lu e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 72
Menu item Description
Scan Edge to Edge
O*
On
Allow edgetoedge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
O
On*
Print copies in color.
Allow Save as Shortcut
O
On*
Save custom copy settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Mode
Menu item Description
Fax Mode
Analog*
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Analog Fax Setup
General Fax Settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 73
Menu item Description
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory
buer
conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Caller ID
O
On
Alternate
Show the telephone number of the person sending the fax.
Note: This menu item appears only if multiple caller ID patterns are supported.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Note: Detection takes place when turning on the printer and before each call.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 74
Menu item Description
Content Type
Te xt *
Te xt / Ph oto
Photo
Graphics
Improve the output result based on the content of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
O*
On
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
To ne*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l ow t o B lu e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Scan Edge to Edge
O*
On
Allow edgetoedge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 75
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–8 (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
O
On*
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Enable Fax Scans
O
On*
Fax documents that are scanned at the printer.
Driver to Fax
O
On*
Allow the print driver to send fax.
Allow Save as Shortcut
O
On*
Save fax numbers as shortcuts in the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Enable Color Fax Scans
O
by default*
On by default
Never use
Always use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
O
On*
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 76
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
O
On*
Scale incoming fax to fit on the page.
Paper Source
Auto*
Tray 1
Set the paper source for printing incoming fax.
Sides
O
On*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray (1*)
Specify the paper source for the separator sheet.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
O
On*
Set the printer to receive fax.
Enable Color Fax Receive
O
On*
Set the printer to receive fax in color.
Enable Caller ID
O
On*
Show the number that is sending the incoming fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 77
Menu item Description
Block No Name Fax
O*
On
Block incoming faxes sent from devices with no station ID or fax ID specified.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
O
On*
Set the printer to receive fax automatically.
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
This menu item appears only when the printer shares a line with a
telephone.
This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding
Print
Print and Forward
Forward*
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 78
Fax Log Settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
Email
O*
On
Print or email a log for successful fax transmission or transmission error.
Receive Error Log
Print Never*
Print on Error
Print a log for faxreceive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker Settings
Menu item Description
Speaker Mode
Always O
Always On
On until Connected*
Set the fax speaker mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 79
Menu item Description
Speaker Volume
Low*
Medium
High
Adjust the fax speaker volume.
Ringer Volume
O
On*
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
Email Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the email.
Always use SMTP default Reply
Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send email using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 80
Menu item Description
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAMMD5
DigestMD5
Set the authentication type for the SMTP server.
DeviceInitiated Email
None*
Use Device SMTP Credentials
Specify whether credentials are required for deviceinitiated email.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the SMTP server not set up error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Email Defaults
Menu item Description
Subject Specify the email subject and message.
Message
File Name Specify the filename for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 81
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A1a*
A1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt / Ph oto *
Photo
Graphics
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 82
Advanced Imaging
Menu item Description
Color Balance
Cyan Red
-4 to 4 (0*)
Magenta Green
-4 to 4 (0*)
Ye l l o w Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Email Bit Depth
1 bit*
8 bit*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edgetoedge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max Email Size
0–65535 (0*)
Set the allowable file size for each email.
Size Error Message Specify an error message that the printer sends when an email exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 83
Menu item Description
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the email to yourself.
Text D efau lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Phot o Defa ult
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful email transmission.
Log Paper Source
Tray 1
Specify the paper source for printing logs.
Allow Save as Shortcut
O
On*
Save e-mail addresses as shortcuts.
Note: When set to
O,
the Save As Shortcut button does not appear on the
e-mail Destination screen.
Reset E-mail Information After
Sending
O
On*
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 84
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A1a*
A1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt / Ph oto *
Graphics
Photo
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 85
Advanced Imaging
Menu item Description
Color Balance
Cyan Red
-4 to 4 (0*)
Magenta Green
-4 to 4 (0*)
Ye l l o w Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edgetoedge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text D efau lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Phot o Defa ult
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95(50*)
Set the quality of a photo image on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 86
Menu item Description
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray 1
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A1a*
A1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Te xt
Te xt / Ph oto *
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 87
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l ow t o B lu e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Email Bit Depth
1 bit*
8 bit*
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 88
Menu item Description
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edgetoedge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text D efau lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/ Phot o Defa ult
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print the output in color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 89
Menu item Description
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
1Sided*
2Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing twosided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiplepage document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray 1
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 90
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
[List of network cards]
Specify how a network is connected.
Network Status Show the printer network status and connectivity settings.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range
9751:12000*
Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
Enable*
Disable
Enable or disable all network connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 91
Wireless
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel
Choose Network
Add WiFi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
Determine the wireless network that the printer connects to.
Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
WiFi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable WiFi Direct
On
O*
Set the printer to connect directly to Wi-Fi devices.
Compatibility
802.11b/g/n (2.4GHz)*
Specify the wireless standard for the wireless network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the type of security for connecting the printer to wireless devices.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) used by the
printer.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
Use printer menus 92
Menu item Description
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal or WPA2Personal.
WPA2/WPAPersonal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless Security Mode is set
to 802.1x - Radius.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute
IP addressing and
configuration
information dynamically to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
On*
O
Enable IPv6 in the printer.
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address
configuration entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6 Address
Assign the IPv6 address.
Note: This menu item appears only in some printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some printer models.
Use printer menus 93
Menu item Description
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
On*
O*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
On processes raw binary PostScript print jobs.
O
filters
print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute IP
addressing and
configuration
information to clients in a dynamic manner.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 94
Menu item Description
IPv6
Enable IPv6
O
On*
Enable IPv6 in the printer.
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address
Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6
Address
Assign the IPv6 address.
Note: This menu item appears only in some printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some printer models.
IPv6
Address
Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
On*
O*
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 95
Menu item Description
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
On processes raw binary PostScript print jobs.
O filters print jobs using the standard protocol.
Energy Ecient Ethernet
O
On
Auto*
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item appears only in some printer models.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Note: This menu item appears only in some printer models.
Enable Auto IP
On*
O
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Note: This menu item appears only in some printer models.
Enable DDNS
On
O*
Update the Dynamic DNS settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 96
Menu item Description
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
This menu item appears only in some printer models.
Use a comma to separate each IP address.
You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
Note: This menu item appears only in some printer models.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
Disabled*
Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus 97
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Readonly Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 98
Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (DieHellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4069 (16)
modp6144 (17)
Set the IPSec encryption.
Notes:
DH (DieHellman) Group Proposal appears only when Base
Configuration
is set to Compatibility.
IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear
only when Base Configuration is set to Secure.
IKE SA Lifetime (Hours)
1
2
4
8
24*
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Proposed Encryption Method
3DES
AES*
Specify the encryption and authentication methods to connect to a
network securely.
Note: These menu items appear only when Base Configuration is
set to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to
On.
PreShared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 99
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the timeout value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Force HTTPS Connections
On
O*
Force the printer to use the HTTPS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 100
Menu item Description
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in the Embedded Web Server.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
When set to
O,
the printer
filters
PostScript print jobs using the standard
protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 101
Menu item Description
Enable USB Port
Disable
Enable*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
Email address for notification Specify an email address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer
Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process files as images for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 102
WiFi Direct
Note: This menu appears only when a direct WiFi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the WiFi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a WiFi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
AutoAccept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Security
Login Methods
Public
Menu item Description
Manage Permissions
Function Access
Held Jobs Access
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
B/W Print
Color Print
Control access to the printer functions.
Manage Permissions
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu
Control access to the printer menus.
Use printer menus 103
Menu item Description
Manage Permissions
Device Management
Remote Management
Firmware Updates
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Local Accounts
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Admin
Function Access
Administrative Menus
Device Management
Control group or user access to the printer functions, applications, and security
settings.
Certificate
Management
Menu item Menu item
Configure Certificate Defaults
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Use printer menus 104
Menu item Menu item
Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10 (0*)
Set the number of times an invalid PIN can be entered.
Notes:
A value of zero turns o this setting.
When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
If this menu item is changed while confidential print jobs reside in the printer
memory, then the expiration time for those print jobs does not change to the
new default value.
If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 105
Menu item Description
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Allow the storage of documents with the same file name.
Note: An asterisk (*) next to a value indicates the factory default setting.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
Miscellaneous
Menu item Description
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 106
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
Print samples and information about the fonts that are available in each printer
language.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
Email Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Use printer menus 107
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
WiFi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
WiFi Direct.
Note: This menu item appears only when Enable WiFi Direct is set to On.
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Use printer menus 108
Maintain the printer
Checking the status of parts and supplies
1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Setting up email alerts
Configure the printer to send email alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > Email Alert Setup, and then configure the settings.
3 Click Setup E-mail Lists and Alerts, and then
configure
the settings.
4 Apply the changes.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Maintain the printer 109
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also
aect
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering print cartridges
Notes:
The estimated cartridge yield is based on the ISO/IEC 19798 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark CX331 Return Program print cartridges
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America Rest of Europe,
Middle East, and
Africa
Return Program print cartridges
Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0
For more information on countries located in each region, go to
www.lexmark.com/regions.
Maintain the printer 110
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America Rest of Europe,
Middle East, and
Africa
Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0
Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0
Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0
High yield Return Program print cartridges
Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0
Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0
Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0
Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0
For more information on countries located in each region, go to
www.lexmark.com/regions.
Lexmark CX331 Regular high yield print cartridges
Item Part number
Cyan 20N0H20
Magenta 20N0H30
Yellow 20N0H40
Black 20N0H10
Lexmark MC3224 and MC3326 Return Program print cartridges
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America
Distribution
Rest of Europe,
Middle East, and
Africa
Return Program print cartridges
Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0
Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0
Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0
Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0
High yield Return Program print cartridges*
Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0
Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0
Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0
Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0
* Supported only in the Lexmark MC3326 printer model.
Maintain the printer 111
Lexmark MC3224 Regular print cartridges
Item Part number
Cyan C320020
Magenta C320030
Yellow C320040
Black C320010
Lexmark MC3326 Regular high yield print cartridges
Item Part number
Cyan C330H20
Magenta C330H30
Yellow C330H40
Black C330H10
Ordering a waste toner bottle
Item Part number
Waste toner bottle 20N0W00
Maintain the printer 112
Replacing parts and supplies
Replacing a print cartridge
Note: If the tray is extended, then remove it before replacing a cartridge.
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
Maintain the printer 113
3 Remove the used print cartridge.
4 Unpack the new print cartridge.
Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the
quality of future print jobs.
Maintain the printer 114
5 Insert the new print cartridge.
6 Insert the print cartridge tray, and then close the door.
Replacing the waste toner bottle
1 Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
2 Unpack the new waste toner bottle.
Maintain the printer 115
3 Insert the new waste toner bottle.
Replacing the tray
1 Remove the used tray.
2 Unpack the new tray.
3 Insert the new tray.
Maintain the printer 116
Replacing the manual feeder
1 Remove the tray.
2 Remove the used manual feeder.
3 Unpack the new manual feeder.
4 Insert the new manual feeder.
5 Insert the tray.
Maintain the printer 117
Replacing the ADF tray
1 Open the ADF cover.
Maintain the printer 118
2 Remove the used ADF tray.
3 Unpack the new ADF tray.
Maintain the printer 119
4 Insert the new ADF tray until it clicks into place.
5 Close the ADF cover.
Replacing the pick tires
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
Maintain the printer 120
3 Open the front door, and then firmly push it down.
4 Pull out the print cartridge tray.
5 To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then
insert the print cartridge tray.
6 Close the front door.
Maintain the printer 121
7 Remove the tray.
8 Position the printer on its side.
Maintain the printer 122
9 Remove the used pick tires.
10 Unpack the new pick tires.
Note: To avoid contamination, make sure that your hands are clean.
Maintain the printer 123
11 Insert the new pick tires.
12 Place the printer to its original position, and then insert the tray.
13 Open the front door, and then firmly push it down.
14 Pull out the print cartridge tray.
15 Remove the paper, and then insert the print cartridge tray.
16 Close the front door.
17 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
18 Turn on the printer.
Maintain the printer 124
Replacing the ADF separator pad
1 Open the ADF cover.
2 Remove the used ADF separator pad.
3 Unpack the new ADF separator pad.
Maintain the printer 125
4 Insert the new separator pad until it clicks into place.
5 Close the ADF cover.
Maintain the printer 126
Resetting the supply usage counters
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
2 Select the supply counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintain the printer 127
Cleaning the scanner
1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
ADF glass
ADF glass pad
Maintain the printer 128
Scanner glass
Scanner glass pad
3 Close the scanner cover.
Saving energy and paper
Configuring
the power save mode settings
EcoMode
1
From the home screen, touch Settings > Device > Power Management > EcoMode.
2 Select a setting.
Sleep mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep mode.
Maintain the printer 129
Hibernate mode
1
From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1 From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2 Adjust the setting.
Conserving supplies
Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Maintain the printer 130
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Maintain the printer 131
Troubleshoot a problem
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 132
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
From the home screen
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address
field.
Step 3
Check if you are using a supported browser:
Internet Explorer version 11 or later
Microsoft Edge
Safari version 6 or later
Google Chrome
TM
version 32 or later
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshoot a problem 133
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
The first number in the message after 42 indicates the region of the printer.
The second number in the message after 42 indicates the region of the cartridge.
Printer and print cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
NonLexmark supply
The printer has detected a nonLexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can
aect
warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshoot a problem 134
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touchscreen printer models, press
twice, and then press twice.
For nontouchscreen printer models, press and hold X and
simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 110.
For touchscreen printer models, if the printer does not print after pressing
twice, and then
pressing
twice, then reset the supply usage counter.
For nontouchscreen printer models, if the printer does not print after pressing and holding X and
simultaneously for 15 seconds, then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance >
Configuration
Menu > Supply Usage And Counters
For nontouchscreen printer models, press
to navigate through the settings.
2 Select the part or supply that you want to reset, and then select Start.
3 Read the warning message, and then select Continue.
4 To clear the message, for touchscreen printer models, press twice, and then press twice. For
nontouchscreen printer models, press and hold X and
simultaneously for 15 seconds.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Clearing jams
Avoiding jams
Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Troubleshoot a problem 135
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
Push the tray firmly into the printer after loading paper.
Use recommended paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Troubleshoot a problem 136
Jam locations
1 Automatic document feeder (ADF)
2 Standard bin
3 Manual feeder
4 Tray
5 Rear door
Troubleshoot a problem 137
Paper jam in the tray
1 Remove the tray and the manual feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the manual feeder and the tray.
4 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 138
5 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6 Close the door.
Troubleshoot a problem 139
Paper jam in the manual feeder
1 Remove the tray and the manual feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the manual feeder and the tray.
Paper jam in the rear door
1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 140
2 Remove the jammed paper from any of the following areas:
Note: Make sure that all paper fragments are removed.
Fuser area
Troubleshoot a problem 141
Below the fuser area
Duplex unit
3 Close the door.
Troubleshoot a problem 142
Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray.
2 Open the ADF cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close the ADF cover.
Troubleshoot a problem 143
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray
Configuration
> Paper Size/Type
b Send the print job.
Does the envelope seal when printing?
Contact
customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the home screen, touch Settings > Print > Layout >
Collate.
b Set Collate to On.
c Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 144
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
Make sure that the paper guides are positioned correctly.
Make sure that the stack height is below the maximum
paper
fill
indicator.
Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b Select On or Auto.
c Apply the changes.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 145
Printing problems
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 146
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data. Delete
the print job, and then send it again.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
a Delete some held jobs to free up printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in EcoMode or Quiet Mode.
From the home screen, touch Settings > Device > Power
Management > EcoMode.
From the home screen, touch Settings > Device >
Maintenance > Configuration Menu > Device Operations
> Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshoot a problem 147
Action Yes No
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the home screen, touch Settings > Print > Quality > Print
Resolution.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel.
Heavier paper prints more slowly.
Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for Media Texture and Media
Weight match the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Troubleshoot a problem 148
Action Yes No
Step 8
a Make sure that the printer is not overheating.
Notes:
Allow the printer to cool down after a long print job.
Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 19.
b Print the document.
Is the printer printing slow?
Contact
customer
support.
The problem is
solved.
Print quality problems
Print quality is poor
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 150
“Dark print” on page 151
“Ghost images” on
page 153
“Gray or colored
background” on page 154
“Incorrect margins” on
page 155
“Light print” on page 156
“Missing colors” on
page 158
“Mottled print and dots” on
page 159
Troubleshoot a problem 149
“Paper curl” on page 161 “Print crooked or skewed”
on page 162
“Solid color or black images”
on page 163
“Text or images cut o” on
page 164
“Toner easily rubs o” on
page 165
“Uneven print density” on
page 166
“Horizontal dark lines” on
page 167
“Vertical dark lines” on
page 169
“Horizontal white lines” on
page 170
“Vertical white lines” on
page 171
“Repeating defects” on
page 173
Blank or white pages
Troubleshoot a problem 150
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Troubleshoot a problem 151
Action Yes No
Step 2
a Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 152
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Load the tray with the correct paper type.
b Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
b Print the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Troubleshoot a problem 153
Action Yes No
Step 4
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do ghost images appear on prints?
Contact
customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
b Print the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 154
Action Yes No
Step 2
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Does gray or colored background appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Set the paper size from the control panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Troubleshoot a problem 155
Action Yes No
Step 3
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to Settings > Print > Quality > Tone r
Darkness.
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshoot a problem 156
Action Yes No
Step 3
a Turn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver.
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
a Replace textured or rough paper with plain paper.
b Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshoot a problem 157
Action Yes No
Step 8
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the print light?
Contact
customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 158
Action Yes No
a Open the front door, and then
firmly
push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridge of the missing color.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Are some colors missing on prints?
Contact
customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 159
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact
customer
support.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshoot a problem 160
Action Yes No
Step 5
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshoot a problem 161
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 162
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 163
Action Yes No
a Open the front door, and then
firmly
push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the printer printing solid color or black images?
Contact
customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Are text or images cut
o?
Go to step 2. The problem is
solved.
Troubleshoot a problem 164
Action Yes No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 165
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Print the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
b Print the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Does toner easily rub
o?
Contact
customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 166
Action Yes No
a Open the front door, and then
firmly
push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Troubleshoot a problem 167
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 168
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is
solved.
Troubleshoot a problem 169
Action Yes No
Step 3
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do vertical dark lines appear on prints?
Contact
customer
support.
The problem is
solved.
Horizontal white lines
Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Troubleshoot a problem 170
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do horizontal white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 171
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Conguration
> Paper Size/Type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the paper source with the recommended paper type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshoot a problem 172
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
b Check if the repeating defects match any of the following
measurements:
Print cartridges
25.70 mm (1.01 in.)
35.30 mm (1.39 in.)
75.6 mm (2.98 in.)
26.7 mm (1.05 in.)
Fuser
56.5 mm (1.05 in.)
Transfer module
25.10 mm (0.99 in.)
59.70 mm (2.35 in.)
28.30 mm (1.11 in.)
65 mm (2.56 in.)
44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support.
Take note of the
distance, and then
contact
customer
support.
Color quality problems
Modifying the colors in printed output
1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2 In the Color Correction menu, touch Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Troubleshoot a problem 173
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
DisplayTrue Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
O
CMYK Image
CMYK Text
CMYK Graphics
US CMYK—Applies color correction to approximate the
Specifications
for Web
Oset
Publishing (SWOP) color output.
Euro CMYK—Applies color correction to approximate Euroscale
color output.
Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
Troubleshoot a problem 174
What is manual color correction?
When manual color correction is enabled, the printer employs userselected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see
“Modifying the colors
in printed output” on page 173.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiplepage prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular colormatching problem depends on:
The Color Correction setting being used (Auto, O, or Manual)
The type of object being printed (text, graphics, or images)
How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Troubleshoot a problem 175
Action Yes No
Step 2
Perform Color Balance.
a From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact
customer
support.
The problem is
solved.
Faxing problems
Caller ID is not shown
Action Yes No
Contact your telephone company to check if your telephone line
is subscribed to the caller ID service.
Notes:
If your region supports multiple caller ID patterns, then you
may have to change the default setting. There are two
settings available: FSK (pattern 1) and DTMF (pattern 2).
The availability of these settings in the Fax menu depends
on whether your country or region supports multiple caller ID
patterns.
Contact your telephone company to determine which
pattern or switch setting to use.
Does the caller ID appear?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 176
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
Telephone
Handset
Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
Call the fax number to check if it is working properly.
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a
dierent
telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a
dierent
wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshoot a problem 177
Action Yes No
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 178
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
Check if the shortcut number is set for the telephone number
that you want to dial.
Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact
customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to:
Settings > Fax > Fax Defaults > Analog Fax Setup > Fax
Receive Settings > Rings to Answer
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
“Blank or white
pages” on page 150.
Can you receive faxes?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 179
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, navigate to Settings > Troubleshooting
> Print Quality Test Pages.
b Correct any print quality defects. For more information, see
“Print quality problems” on page 149.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn o the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 180
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact
customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration
settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 181
Poor copy quality
Action Yes No
Step 1
a Using a damp, soft, lint-free cloth, wipe the scanner glass and
the ADF glass.
b Make sure that the document or photo is loaded facedown on
the upper-left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact
customer
support.
Vertical dark streaks on output when scanning from the ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
a Open the scanner cover.
b Using a damp, soft, lintfree cloth, wipe the ADF glass and the
ADF glass pad.
c Close the scanner cover.
d Scan the document.
Do vertical streaks appear on scanned documents?
Contact
customer
support.
The problem is
solved.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact
customer
support.
Troubleshoot a problem 182
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact
customer
support.
The problem is
solved.
Cannot send the scanned card
Try one or more of the following:
Make sure that the email address is correct
Make sure that the printer is connected to the network
For more information, see “Checking the printer connectivity” on page 33.
Adjusting scanner registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 To uc h Print Quick Test.
3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4 Tou ch Copy Quick Test.
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2 To uc h Print Quick Test.
3 Place the Print Quick Test page on the ADF tray.
4 Tou ch Front ADF Registration or Rear ADF Registration.
Notes:
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5 Tou ch Copy Quick Test.
Troubleshoot a problem 183
6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
Printer problem
Error message
Printer model type and serial number
Go to
http://support.lexmark.com to receive email or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshoot a problem 184
Recycle and dispose
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most
ecient
and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Recycle and dispose 185
Notices
Product information
Product name:
Lexmark CX331adwe; Lexmark MC3224dwe, Lexmark MC3224adwe; Lexmark MC3326adwe MFPs
Machine type:
3500
Model(s):
285, 485, 685
Edition notice
July 2019
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to
http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to
www.lexmark.com.
© 2019 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 186
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, and Android are trademarks of Google LLC.
Macintosh, the Mac logo, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks
of Apple, Inc.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 51 (all models)
Two-sided: 50 (MC3224dwe,
MC3224adwe); 51 (MC3326adwe,
CX331adwe)
Scanning 44
Copying 49 (MC3224dwe), 49 (MC3224adwe),
50 (MC3326adwe, CX331adwe)
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 187
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales
oce
phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1 by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
Notices 188
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is
certified
to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as
configured
when shipped
by Lexmark.
Temperature information
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 40°C (-40 to 104°F)
Storage temperature and relative humidity -40 to 40°C (-40 to 104°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 8
Wavelength (nanometers): 770–800
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Notices 189
Mode Description Power consumption (Watts)
Printing The product is generating hardcopy output from electronic
inputs.
One-sided: 385 (MC3224dwe,
MC3224adwe); 395
(MC3326adwe, CX331adwe)
Two-sided: 260 (MC3224dwe,
MC3224dwe); 275 (MC3326adwe,
CX331adwe)
Copy The product is generating hardcopy output from hardcopy
original documents.
550
Scan The product is scanning hardcopy documents. 14.5
Ready The product is waiting for a print job. 17
Sleep Mode The product is in a highlevel energysaving mode. 1.1
Hibernate The product is in a lowlevel energysaving mode. N/A
O The product is plugged into an electrical outlet, but the power
switch is turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the A4 print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultralow power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
Using the Hibernate Timeout
Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be
modified
between one hour and one month.
Notices 190
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at
www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Notices 191
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical
specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
Notices 192
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
The equipment shall be set to ensure that automatic calls to
dierent
numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Lexmark International, Inc.
LEX-M14-002
A18-0046001
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Notices 193
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to
http://support.lexmark.com.
Modular component notice
Wireless models contain the following modular component:
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Notices 194
Singapore IMDA statement
This product is approved for use in Singapore.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
Notices 195
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本
VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
Notices 196
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product
satisfies
the Class B limits of EN 55022 and EN55032 and safety requirements of EN 609501 or
EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific
warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
Notices 197
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
Notices 198
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 199
Index
A
adapter plug 24
ADF registration
adjusting 183
ADF separator pad
replacing 125
ADF tray
replacing 118
adjusting ADF registration 183
adjusting scanner
registration 183
adjusting the brightness
printer display 130
adjusting the brightness of the
printer display 130
adjusting the fax darkness 48
adjusting toner darkness 41
AirPrint
using 37
Android device
printing from 36
answering machine
setting up 22
attaching cables 20
automatic document feeder
(ADF)
using 42, 45, 47, 50
avoiding paper jams 135
B
black images 163
blank or white pages 150
blocking junk faxes 49
C
can send but not receive
faxes 179
canceling a print job
from the computer 41
from the printer control
panel 41
cannot open Embedded Web
Server 133
cannot send the scanned
card 183
cartridges
recycling 185
changing the fax resolution 48
checking the status of parts and
supplies 109
cleaning the printer 127
Cleaning the Scanner 108
cleaning the scanner 128
clearances around the printer 19
clearing jam
in the duplex unit 140
in the fuser area 140
in the manual feeder 140
in the rear door 140
in the tray 138
collated printing does not
work 144
collating copies 43
color correction 173
color quality, troubleshooting
print appears tinted 175
colored background on
prints 154
confidential documents do not
print 147
confidential
print jobs 39
printing from a Macintosh
computer 40
printing from Windows 40
configuring
daylight saving
time 27
configuring email settings 45
configuring
supply
notifications
109
configuring the settings
fax speaker 27
connecting printer to distinctive
ring service 27
connecting the mobile device
to the printer wireless
network 33
connecting the printer
to a wireless network 32
connecting to a wireless network
using PIN method 32
using Push Button method 32
conserving supplies 130
contacting customer support 184
control panel
using 12
copy troubleshooting
partial copies of documents or
photos 181
poor copy quality 182
copying
creating a shortcut 43
on both sides of the paper 43
on letterhead 43
photos 42
using the automatic document
feeder (ADF) 42
using the scanner glass 42
copying
dierent
paper sizes 42
copying from
selected tray 42
creating a copy shortcut 43
creating a fax destination
shortcut 48
creating a shortcut
copy 43
email 46
fax destination 48
FTP address 50
creating an email shortcut 46
creating an FTP shortcut 50
customer support
contacting 184
D
date and time
fax settings 27
daylight saving time
configuring 27
deactivating the WiFi
network 33
dierent paper sizes, copying 42
distinctive ring service, fax
connecting to 27
documents, printing
from a computer 36
from a mobile device 36, 37
dots on print 159
E
EcoMode
configuring 129
emission notices 187, 194, 196
enabling WiFi Direct 33
Index 200
enlarging copies 43
envelopes
loading 30
environmental settings 129
erasing printer memory 35
Ethernet port 20
exporting a configuration file
using the Embedded Web
Server 31
EXT port 20
email
creating a shortcut 46
setting up 45
email alerts
setting up 109
emailing
configuring email settings 45
using a shortcut number 46
using the address book 46
using the automatic document
feeder (ADF) 45
using the printer 46
using the scanner glass 45
F
factory default settings
restoring 35
FAQ about color printing 174
fax log
viewing 48
fax resolution
changing 48
fax setup
country or regionspecific 24
standard telephone line
connection 22
fax speaker
configuring the settings 27
fax troubleshooting
caller ID is not shown 176
cannot receive faxes 179
cannot send faxes 179
cannot send or receive
faxes 177
poor fax print quality 180
faxing
adjusting darkness 48
blocking junk faxes 49
changing resolution 48
creating a shortcut 48
forwarding faxes 49
from the printer 21
holding faxes 49
setting the date and time 27
setting up 21
using the automatic document
feeder (ADF) 47
using the scanner glass 47
viewing a fax log 48
FCC notices 194
finding more information about
the printer 9
firmware
update 31
flash drive
printing from 38
scanning to 51
font sample list
printing 40
forwarding faxes 49
FTP address
creating a shortcut 50
G
genuine Lexmark parts and
supplies 110
genuine parts and supplies 110
ghost images on prints 153
Google Cloud Print
using 36
gray background on prints 154
H
held documents do not print 147
held jobs 39
printing from a Macintosh
computer 40
printing from Windows 40
Hibernate mode
configuring 129
holding faxes 49
horizontal dark lines 167
horizontal white lines 170
I
identifying jam locations 136
images cut o on print 164
importing a configuration file
using the Embedded Web
Server 31
indicator light
understanding the status 13
installing the printer software 31
J
jams
avoiding 135
jams, clearing
in the automatic document
feeder 143
K
keyboard on the display
changing the language 12
L
language, changing the
keyboard on the display 12
letterhead
copying on 43
loading 30
selecting 15
Lexmark Mobile Print
using 36
light print 156
LINE port 20
loading tray 28
locating jam areas 136
M
making copies 42
manual color correction 173
manual feeder
loading 30
replacing 117
memory
types installed on printer 35
menu
802.1x 100
About this Printer 63
Certificate Management 104
Confidential Print Setup 105
Config Menu 59
Copy Defaults 71
Custom Scan Sizes 70
Device 107
Erase Temporary Data Files 106
Ethernet 94
Email Defaults 81
Email Setup 80
Fax 107
Fax Log Settings 79
Fax Mode 73
Fax Receive Settings 77
Index 201
Fax Send Settings 74
Flash Drive Print 89
Flash Drive Scan 87
FTP Defaults 84
General Fax Settings 73
Google Cloud Print 102
HTTP/FTP Settings 100
Image 68
Information Sent to Lexmark 59
IPSec 98
Layout 64
Local Accounts 104
Login Restrictions 105
LPD Configuration 100
Media Types 71
Menu Settings Page 107
Miscellaneous 106
Network 108
Network Overview 91
Notifications 54
Out of Service Erase 62
PCL 67
PostScript 67
Power Management 58
Preferences 53
Print 107
Public 103
Quality 65
Remote Operator Panel 54
Restore Factory Defaults 59
Restrict external network
access 102
Setup 65
Shortcuts 107
SNMP 97
Speaker Settings 79
TCP/IP 96
Tray Conguration 69
Troubleshooting 108
Universal Setup 70
USB 101
Visible Home Screen Icons 63
Wireless 92
WiFi Direct 103
Menu Settings Page
printing 34
missing colors 158
mobile device
printing from 36, 37
modifying color output 173
Mopria Print Service 36
mottled print 159
moving the printer 130
N
network setup page
printing 33
noise emission levels 187
NonLexmark supply 134
nonvolatile memory 35
erasing 35
notices 187, 188, 189, 190, 191,
194, 196
O
ordering supplies
print cartridge 110
waste toner bottle 112
P
paper
letterhead 15
preprinted forms 15
selecting 13
unacceptable 14
Universal size setting 27
paper characteristics 13
paper guidelines 13
paper jam
in the tray 138
paper jam in the automatic
document feeder 143
paper jam in the manual
feeder 140
paper jam in the rear door 140
paper jam, clearing
in the automatic document
feeder 143
paper jams
avoiding 135
location 136
paper sizes
supported 15
paper types
supported 17
paper weights
supported 17
parts status
checking 109
personal identification number
method 32
photos
copying 42
pick tires
replacing 120
placing separator sheets 41
poor fax print quality 180
power cord socket 20
power save modes
configuring 129
preprinted forms
selecting 15
print appears tinted 175
print cartridge
ordering 110
replacing 113
print job
canceling from the computer 41
canceling from the printer
control panel 41
print jobs not printed 146
Print Quality Test Pages 108
print quality troubleshooting
blank pages 150
crooked print 162
dark print 151
ghost images on prints 153
gray or colored
background 154
horizontal dark lines 167
horizontal white lines 170
light print 156
missing colors 158
mottled print and dots 159
paper curl 161
repeating defects 173
skewed print 162
solid color or black images 163
text or images cut o 164
toner easily rubs o 165
uneven print density 166
vertical dark lines 169
vertical white lines 171
white pages 150
print troubleshooting
confidential and other held
documents do not print 147
envelope seals when
printing 144
incorrect margins 155
jammed pages are not
reprinted 145
paper frequently jams 145
print jobs do not print 146
slow printing 147
Index 202
printer
shipping 131
printer configuration 11
printer display
adjusting the brightness 130
printer information
finding 9
printer is not responding 132
printer location
selecting 19
printer memory
erasing 35
printer menus 52
printer messages
NonLexmark supply 134
Replace cartridge, printer region
mismatch 134
printer parts
cleaning 127
printer ports 20
printer settings
restoring factory default 35
printer software
installing 31
printer status 13
printer wireless network
connecting the mobile device
to 33
printing
font sample list 40
from a computer 36
from a flash drive 38
from a mobile device 36, 37
from an Android device 36
Menu Settings Page 34
network setup page 33
using Google Cloud Print 36
using Mopria Print Service 36
using WiFi Direct 37
printing a font sample list 40
printing a network setup
page 33
printing confidential and other
held jobs
from a Macintosh computer 40
from Windows 40
printing from a computer 36
printing from a flash drive 38
Push Button method 32
R
recycling
cartridges 185
Lexmark packaging 185
Lexmark products 185
reducing copies 43
removing paper jam
in the duplex unit 140
in the fuser area 140
in the manual feeder 140
in the tray 138
repeat print jobs 39
printing from a Macintosh
computer 40
printing from Windows 40
repeating defects on print 173
Replace cartridge, printer region
mismatch 134
replacing parts
ADF separator pad 125
ADF tray 118
manual feeder 117
pick tires 120
tray 116
replacing supplies
print cartridge 113
waste toner bottle 115
reports
viewing 109
reserve print jobs
printing from a Macintosh
computer 40
printing from Windows 40
resetting
supply usage counters 134
resetting the supply usage
counters 127
restoring factory default
settings 35
RJ11 adapter 24
S
safety information 7, 8
Scan to Computer
setting up 51
scan troubleshooting
cannot scan from a
computer 180
partial copies of documents or
photos 181
poor copy quality 182
scan job was not successful 181
scanning freezes the
computer 183
scanning takes too long 183
vertical dark streaks on output
when scanning from the
ADF 182
scanner
cleaning 128
scanner does not close 182
scanner glass
using 42, 45, 47, 50
scanner registration
adjusting 183
scanning
using the automatic document
feeder (ADF) 50
using the scanner glass 50
scanning quality problem 182
scanning to a computer 51
scanning to a flash drive 51
selecting a location for the
printer 19
sending a fax
using the computer 47
using the control panel 47
sending an email 46
separator sheets
placing 41
setting the paper size 27
setting the paper type 27
setting the Universal paper
size 27
setting up email alerts 109
setting up email function 45
setting up fax
country or regionspecific 24
standard telephone line
connection 22
shipping the printer 131
Sleep mode
configuring 129
slow printing 147
solid color 163
sorting multiple copies 43
statement of volatility 35
storing paper 14
storing print jobs 39
supplies
conserving 130
supplies status
checking 109
Index 203
supply notifications
configuring 109
supply usage counters
resetting 127, 134
supported file types 39
supported flash drives 39
supported paper sizes 15
supported paper types 17
supported paper weights 17
T
temperature around the
printer 19
text cut
o
on print 164
toner darkness
adjusting 41
tray
loading 28
trays
replacing 116
troubleshooting
cannot open Embedded Web
Server 133
cannot send the scanned
card 183
FAQ about color printing 174
printer is not responding 132
troubleshooting, color quality
print appears tinted 175
troubleshooting, copy
partial copies of documents or
photos 181
poor copy quality 182
scanner does not close 182
troubleshooting, fax
caller ID is not shown 176
cannot send faxes 179
cannot send or receive
faxes 177
troubleshooting, print
collated printing does not
work 144
confidential and other held
documents do not print 147
envelope seals when
printing 144
incorrect margins 155
jammed pages are not
reprinted 145
paper frequently jams 145
print jobs do not print 146
slow printing 147
troubleshooting, print quality
blank pages 150
crooked print 162
dark print 151
ghost images on prints 153
gray or colored
background 154
horizontal dark lines 167
horizontal white lines 170
light print 156
missing colors 158
mottled print and dots 159
paper curl 161
repeating defects 173
skewed print 162
solid color or black images 163
text or images cut o 164
toner easily rubs o 165
uneven print density 166
vertical dark lines 169
vertical white lines 171
white pages 150
troubleshooting, scan
cannot scan from a
computer 180
partial copies of documents or
photos 181
poor copy quality 182
scan job was not successful 181
scanner does not close 182
vertical dark streaks on output
when scanning from the
ADF 182
twosided copying 43
U
uneven print density 166
Universal paper size
setting 27
updating
firmware
flash file 31
USB printer port 20
using genuine Lexmark parts and
supplies 110
using the ADF
copying 42
using the automatic document
feeder (ADF) 42, 45, 47, 50
using the control panel 12
using the scanner
glass 42, 45, 47, 50
copying 42
V
verify print jobs 39
printing from a Macintosh
computer 40
printing from Windows 40
vertical dark lines 169
vertical dark streaks on output
when scanning from the ADF 182
vertical white lines 171
viewing
reports 109
volatile memory 35
erasing 35
volatility
statement of 35
W
waste toner bottle
ordering 112
replacing 115
wireless network
connecting the printer to 32
WiFi Protected Setup 32
wireless networking 32
WiFi Direct 33
printing from a mobile
device 37
WiFi network
deactivating 33
WiFi Protected Setup
wireless network 32
Index 204
35


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