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Kan wel faxen ontvangen, maar niet verzenden
Actie Ja Nee
Stap 1
Plaats het originele document op de juiste manier in de ADF-lade of
op de glasplaat.
Kunt u faxen verzenden?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
Stel het snelkoppelingsnummer op de juiste wijze in.
Controleer of voor het snelkoppelingsnummer het telefoon-
nummer is ingesteld dat u wilt kiezen.
Toets het telefoonnummer handmatig in.
Kunt u faxen verzenden?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Kan wel faxen verzenden, maar niet ontvangen
Actie Ja Nee
Stap 1
Zorg ervoor dat de lade of de universeellader niet leeg is.
Kunt u faxen ontvangen?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
Controleer de instellingen voor het maximale aantal belsignalen.
a Raak in het startscherm Instellingen > Fax > Analoge faxinstel-
lingen > Faxontvangstinstellingen > Aantal belsignalen aan.
b Pas zo nodig de instelling aan.
Kunt u faxen ontvangen?
Het probleem is
opgelost.
Ga naar stap 3.
Stap 3
Vervang de tonercartridge.
Raadpleeg de instructies bij de supply voor meer informatie.
Kunt u faxen ontvangen?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
De afdrukkwaliteit van faxen is laag
Actie Ja Nee
Stap 1
Verbeter de afdrukkwaliteit.
a Raak in het startscherm Instellingen > Afdrukken > Kwaliteit aan.
b Pas de instellingen aan.
Is de faxafdrukkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 2.
Problemen oplossen 216
216


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