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Cannot scan cards properly
Try one or more of the following:
Leave at least a 30mm (approximately 1inch) space between the cards when placing them on the
scanner glass
Clean the scanner glass
For more information, see “Cleaning the scanner” on page 112.
Contact your administrator
The printer screen timeout needs to be at least 300 seconds.
Note: You cannot perform any subsequent scan jobs until all the scanned output are saved on the
network folder.
Adjusting scanner registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press
to navigate through the settings.
2 From the Print Quick Test menu, select Start.
3 Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4 From the Copy Quick Test menu, select Start.
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press to navigate through the settings.
2 From the Print Quick Test menu, select Start.
3 Place the Print Quick Test page on the ADF tray.
4 Select Front ADF Registration or Rear ADF Registration.
Notes:
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
Troubleshoot a problem 164
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