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Actie Ja Nee
Stap 3
a Zorg ervoor dat Tijdstempel toevoegen of Overschrijf bestaand
bestand is geselecteerd in de configuratie-instellingen van de
bestemming.
b Verzend de scantaak opnieuw.
Is de scantaak geslaagd?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Slechte kwaliteit van kopieën
Actie Ja Nee
Stap 1
a Veeg met een vochtige, zachte, pluisvrije doek het glas van de ADF
en de scannerglasplaat schoon.
b Zorg ervoor dat het document of de foto met de bedrukte zijde
naar beneden in de linkerbovenhoek van de glasplaat is geplaatst.
c Kopieer het document of de foto.
Is de kopieerkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
a Controleer de kwaliteit van het originele document of foto.
b Pas de instellingen voor scankwaliteit aan.
c Kopieer het document of de foto.
Is de kopieerkwaliteit in orde?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Verticale donkere strepen op de uitvoer bij het scannen vanaf de ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Actie Ja Nee
a Open de klep van de scanner.
b Veeg met een vochtige, zachte, pluisvrije doek de ADF-glasplaat
en de ADF-glasplaatafdekking schoon.
c Sluit de scannerklep.
d Scan het document.
Verschijnen er verticale strepen op gescande documenten?
Neem contact op met
klantenonder-
steuning.
Het probleem is
opgelost.
Problemen oplossen 162
162


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