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“Print job does not print or is missing pages” on page 106
“Printer is printing blank pages” on page 107
“Printer is busy or does not respond” on page 108
“Cannot delete documents from the print queue” on page 108
“Cannot print through USB” on page 108
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the home screen, navigate to Use Factory Defaults:
> Use Factory Defaults
2 Touch Yes.
The printer resets and starts the initial printer setup.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2
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Troubleshooting
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