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If the printer does not respond, then nothing is displayed.
Your computer might not be connected to the network. You can use Network Diagnostics to help resolve
the problem.
You may need to change the settings of your printer. Run the Wireless Setup Assistant again.
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
If your wireless settings have changed, then you must run the printer wireless setup again. The WEP or WPA key,
channel, or other network settings may have been manually changed; or the access point may have been reset to
factory defaults.
Running the wireless setup again can also resolve issues due to wireless configuration errors.
Notes:
If you change network settings, then change them on all the network devices before changing them for the
access point.
If you have already changed the wireless network settings on your access point, then you must change the
settings on all the other network devices before you can see them on the network.
For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Settings tab > Wireless setup utility
Note: You may be prompted to connect the printer to the computer again using the installation cable as part
of the setup process.
4 Follow the instructions on the computer screen.
For Macintosh users
1
From the Finder, navigate to:
Applications > select your printer folder
2 Double-click Wireless Setup Assistant.
3 Follow the instructions on the computer screen.
Wi-Fi indicator still shows limited connection
When the Wi-Fi indicator displays , it may indicate that the printer is:
Not configured in infrastructure mode
Waiting to make an ad hoc connection to another wireless device
Not connected to a wireless network
The printer may be unable to join the network because of interference, its distance from the access point (wireless
router), or until its settings are changed.
Try one or more of the following:
Troubleshooting
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