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“Print job does not print or is missing pages” on page 132
“Printer is printing blank pages” on page 134
“Printer is busy or does not respond” on page 134
“Cannot delete documents from the print queue” on page 135
“Cannot print through USB” on page 135
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the home screen, navigate to:
> Device Setup > Language
2 Select a language, and then touch Accept.
3 Touch Yes to confirm this setting.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the front door of the printer, and then open the printhead access door.
2 Pull the latch forward, and then remove the printhead.
Troubleshooting
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