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Make sure the printer is connected properly to the telephone line
1 While the printer is connected to a telephone line through the port on the back of the printer, plug an analog
telephone into the
port of the printer.
2 Listen for a dial tone.
If you hear a dial tone, then the telephone line is working and properly connected to the printer.
If you do not hear a dial tone through both the wall jack and the printer, then see the “Fax troubleshooting checklist”
on page 146.
How do I adjust the speaker volume on the printer?
Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected
properly in your telephone network.
Adjusting the dialing volume
Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook.
1 From the home screen, navigate to:
> Fax Setup > Dialing and Sending > Dial Volume
2 Select a dial volume setting, and then touch Accept.
Adjusting the ringer volume
If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you
to hear.
1 From the home screen, navigate to:
> Fax Setup > Ringing and Answering > Ringer Volume
2 Select a ringer volume setting, and then touch Accept.
How can I make sure that fax calls go to the printer and voice calls
go to the answering machine?
To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a
greater number of rings than the answering machine. For example, if the answering machine picks up calls after four
rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice
calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.
What settings work best with voice mail service?
Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your
telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each
telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and which device you should use to answer
the call.
Faxing
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