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Step 2
a Using the Maintenance Defect Ruler, measure the distance
between the repeating defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected
color page.
Imaging kit or imaging unit
94.20 mm (3.70 in.)
29.80 mm (1.17 in.)
25.10 mm (0.99 in.)
Developer unit
43.90 mm (1.73 in.)
45.50 mm (1.79 in.)
c Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Step 3
a Using the Maintenance Defect Ruler, measure the distance
between the defects on the aected color page.
b Replace the supply item that matches the measurement on the
aected
color page.
Transfer module
37.70 mm (1.48 in.)
78.50 mm (3.09 in.)
55 mm (2.17 in.)
Fuser
95 mm (3.74 in.)
110 mm (4.33 in.)
34.60 mm (1.36 in.)
c Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
customer
support or your
service
representative.
The problem is
solved.
Solid color or black images
Troubleshooting 130
130


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