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Clearing jams
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Clearing jams
Avoiding jams hints
The following hints can help avoid jams:
Use only recommended paper or specialty media (referred to as media). See Media guidelines for more
information. See the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications for more information about which media will provide optimum results for the
printing environment.
For detailed information prior to purchasing large quantities of customized media, see the Card Stock & Label
Guide.
See Loading media to load media properly.
Do not overload the media sources. Make sure the stack height does not exceed the maximum height indicated by
the load line labels in the sources.
Do not load wrinkled, creased, damp, or curled media.
Flex, fan, and straighten media before loading it.
Do not use media that has been cut or trimmed by hand.
Do not mix media sizes, weights, or types in the same media source.
Use only recommended paper. See Unacceptable paper.
Make sure the recommended print side is face-up when loading all trays for simplex
(single-sided) printing.
Make sure the recommended print side is face-down when loading the multipurpose feeder and manual feed slot.
Keep media stored in an acceptable environment. See Storing media.
Do not remove trays during a print job. Wait for Load tray x or Ready before removing a tray.
Do not load the manual feed slot during printing since this may cause a jam. Wait for the Load Manual feeder
with x prompt.
Push all trays in firmly after loading media.
Make sure the guides in the trays are properly positioned for the size of media loaded. Make sure the guides are
not placed too tightly against the stack of media.
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