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Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Tray [x] paper size unsupported
The paper size in the specified tray is unsupported. Replace it with a supported paper size.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
30.xx Missing [color] cartridge and/or [color] imaging unit
Try one or more of the following:
Remove and reinstall the specified toner cartridge or imaging unit. For instructions on removing a toner cartridge
or imaging unit, touch More information.
Install a new toner cartridge or imaging unit, following the instruction sheet that came with the replacement part.
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.
34 Incorrect paper size, open [src]
Try one or more of the following:
Load the appropriate paper or specialty media in the proper tray.
Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
Touch Continue to clear the message and print using a different tray.
Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
Make sure the Print Properties or Print dialog settings have the correct paper size and type.
Troubleshooting 170
170


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