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Actie Ja Nee
Stap 2
a Geef de instellingen voor papiersoort en -formaat op in het dialoog-
venster Voorkeursinstellingen voor afdrukken of Afdrukken, aan-
kelijk van het besturingssysteem.
Opmerking: U kunt deze instellingen ook wijzigen met het
bedieningspaneel van de printer. Ga naar:
> Papier > > Ladeconfiguratie > > Papierformaat/-
soort >
b Zorg dat de instellingen overeenkomen met het papier dat is
geplaatst.
c Druk het document af.
Is het document op het juiste papier afgedrukt?
Het probleem is
opgelost.
Ga naar stap 3.
Stap 3
a Controleer of de laden zijn gekoppeld.
Zie
'Laden koppelen' op pagina 17 voor meer informatie.
b Druk het document af.
Is het document vanuit de juiste lade afgedrukt?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Contact opnemen met de klantenondersteuning
Zorg er voordat u contact opneemt met de klantenondersteuning voor dat u beschikt over de volgende
informatie:
Probleem met de printer
Foutbericht
Modelnaam en het serienummer van de printer
Ga naar
http://support.lexmark.com voor ondersteuning per mail of via chat, of blader door de bibliotheek van
handleidingen, ondersteunende documentatie, drivers en andere downloads.
Technische ondersteuning via de telefoon is ook beschikbaar. In de VS of Canada belt u 1-800-539-6275. Ga
naar voor andere landen of regio's naar
http://support.lexmark.com.
Problemen oplossen 117
117


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