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Actie Ja Nee
Stap 1
Met behulp van de testpagina's voor afdrukkwaliteit, kunt u contro-
leren of de afstand tussen de terugkerende storingen gelijk is aan
een van het volgende:
Beeldverwerkingseenheid
75,30 mm (2,96 inch)
44,60 mm (1,76 inch)
Tonercartri dge
39,30 mm (1,55 inch)
28,30 mm (1,11 inch)
Overdrachtsrol
44 mm (1,73 inch)
Verhittingsstation
78,1 mm (3,07 inch)
75,4 mm (2,97 inch)
Komt de afstand tussen de terugkerende storingen overeen met een
van de afmetingen?
Ga naar stap 2. Noteer de afstand en
neem contact op met
klantenonder-
steuning.
Stap 2
a Vervang de beeldverwerkingseenheid.
b Druk het document af.
Bevatten afdrukken herhaalde storingen?
Neem contact op met
klantenonder-
steuning.
Het probleem is
opgelost.
Contact opnemen met de klantenondersteuning
Zorg er voordat u contact opneemt met de klantenondersteuning voor dat u beschikt over de volgende
informatie:
Probleem met de printer
Foutbericht
Modelnaam en het serienummer van de printer
Ga naar
http://support.lexmark.com voor ondersteuning per mail of via chat, of blader door de bibliotheek van
handleidingen, ondersteunende documentatie, drivers en andere downloads.
Technische ondersteuning via de telefoon is ook beschikbaar. In de VS of Canada belt u 1-800-539-6275. Ga
naar voor andere landen of regio's naar
http://support.lexmark.com.
Problemen oplossen 102
102


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