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2. Why can’t I connect the router even if the cable is plugged in LAN port and the LED is light?
A: First, please check Status LED. If the device is normal, the LED will blink once per second.
If not, please check the blinking Status LED as shown:
Status LED stays constantly on or off:
The system is frozen. Suggest powering off and on the router. If this symptom continues to occur,
please reset to default settings or upgrade to the latest firmware and try again.
Status LED flashes irregularly: There is an error in the system. Please reset to default settings
and reboot the router.
3. How to reset to factory default?
A: There are 2 methods to reset to default.
Method 1) Restore with RESET button (WLAN and WPS together)
First, turn off the router. Then press the WLAN and WPS buttons together and power on the router.
Keep the buttons pressed until the Status LED starts flashing, and then remove your fingers. If the
Status LED flashes about 8 times, the RESTORE process is completed. However, if LED flashes 2
times, repeat steps and try again.
Method 2) Restore directly when the router power on
First, push the WLAN and WPS buttons for about 5 seconds (Status will start flashing about 5
times), remove the finger. The RESTORE process is completed.
4. Why can I not connect to the Internet even though the cables are plugged in WAN port and
LAN port and the LEDs are blink? In addition, the Status LED is also normal and I can
configure the web management?
A: Make sure that the network cable from DSL or Cable modem is plugged in WAN port of Router
and that the network cable from LAN port of router is plugged in Ethernet adapter. Then, please
check which WAN type you use. If you are not sure, please call the ISP. Then please go to this
page to input the information given to you by your ISP.
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