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UserGuide
ThinkPadYoga12
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
Safety,Warranty,andSetupGuide
RegulatoryNotice
“Importantsafetyinformation”onpagevi
AppendixE“Notices”onpage137
TheSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovo
®
SupportWeb
siteat:
http://www.lenovo.com/UserManuals
SecondEdition(July2015)
©CopyrightLenovo2015.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Readthisfirst..............v
Importantsafetyinformation..........vi
Conditionsthatrequireimmediateaction..vii
Serviceandupgrades..........vii
Powercordsandpoweradapters.....viii
Extensioncordsandrelateddevices.....ix
Plugsandoutlets.............ix
Powersupplystatement..........ix
Externaldevices.............x
Generalbatterynotice...........x
Noticeforbuilt-inrechargeablebattery....x
Noticefornon-rechargeablecoin-cellbattery..xi
Heatandproductventilation........xi
Electricalcurrentsafetyinformation....xii
Liquidcrystaldisplay(LCD)notice.....xiii
Usingheadphonesorearphones......xiii
Additionalsafetyinformation.......xiii
Chapter1.Productoverview......1
Locatingcomputercontrols,connectors,and
indicators..................1
Frontview................1
Right-sideview..............3
Left-sideview..............5
Bottomview...............6
Rearview................6
Statusindicators.............7
Locatingimportantproductinformation......8
Machinetypeandmodellabel........8
FCCIDandICCertificationinformation....8
LabelsfortheWindowsoperatingsystems...9
Features..................9
Specifications...............11
Operatingenvironment...........11
Lenovoprograms.............12
AccessingLenovoprograms.......12
AnintroductiontoLenovoprograms....12
Chapter2.Usingyourcomputer...15
Registeringyourcomputer..........15
Frequentlyaskedquestions.........15
GettinghelpabouttheWindowsoperating
system..................17
Usingthespecialbuttons..........17
Usingthemulti-touchscreen.........18
UsingtheTabletDigitizerPenorThinkPadActive
Pen...................21
Operatingmodes..............25
Enablingtheoperatingmodes.......26
Rotatingthecomputerdisplay.......26
Notebookmode............26
Standmode..............27
Tabletmode..............28
Tentmode..............30
Usingthekeyboard.............31
Specialkeys...............33
ThinkPadpointingdevice..........35
TrackPointpointingdevice........35
Trackpad...............36
Trackpadtouchgestures.........37
CustomizingtheThinkPadpointingdevice..39
ReplacingthecapoftheTrackPointpointing
stick.................39
Powermanagement............39
Checkingthebatterystatus........39
Usingtheacpower...........40
Chargingthebattery..........41
Maximizingthebatterylife........41
Managingthebatterypower.......41
Power-savingmodes..........41
Connectingtothenetwork..........42
Ethernetconnections..........42
Wirelessconnections..........43
Usinganexternaldisplay..........45
Connectinganexternaldisplay......45
Choosingadisplaymode........46
Changingdisplaysettings........46
Usingaudiofeatures............46
Usingthecamera.............47
Usingaflashmediacard...........48
Chapter3.Enhancingyour
computer...............51
FindingThinkPadoptions..........51
ThinkPadOneLinkDock...........51
ThinkPadOneLinkProDock.........52
Chapter4.Security..........55
Usingpasswords..............55
Typingpasswords...........55
Power-onpassword...........55
Supervisorpassword..........56
Harddiskpasswords..........57
Harddisksecurity.............59
©CopyrightLenovo2015
i
Settingthesecuritychip...........60
Noticeondeletingdatafromyourstoragedrive..61
Usingfirewalls...............62
Protectingdataagainstviruses........62
Chapter5.Advancedconfiguration..63
Installinganewoperatingsystem.......63
InstallingtheWindows7operatingsystem..63
InstallingtheWindows8.1orWindows10
operatingsystem............64
Installingdevicedrivers...........65
UsingtheThinkPadSetupprogram......65
Mainmenu..............66
Configmenu..............66
DateandTimemenu..........70
Securitymenu.............70
Startupmenu.............75
Restartmenu.............76
UpdatingtheUEFIBIOS.........77
Usingsystemmanagement..........77
Chapter6.Preventingproblems...79
Generaltipsforpreventingproblems......79
Makingsuredevicedriversarecurrent.....80
Takingcareofyourcomputer.........81
Cleaningthecoverofyourcomputer....82
Chapter7.Troubleshootingcomputer
problems...............85
Diagnosingproblems............85
Troubleshooting..............85
Computerstopsresponding.......85
Spillsonthekeyboard..........86
Errormessages............86
Beeperrors..............88
Memorymoduleproblems........88
Networkingproblems..........88
Problemswiththekeyboardandotherpointing
devices................90
Problemswiththedisplayandmultimedia
devices................91
Batteryandpowerproblems.......96
Problemswithdrivesandotherstorage
devices................99
Asoftwareproblem...........100
Problemswithportsandconnectors....100
Chapter8.Recoveryoverview...101
RecoveryoverviewfortheWindows7operating
system..................101
Creatingandusingarecoverymedia....101
Performingbackupandrecovery
operations..............102
UsingtheRescueandRecovery
workspace..............103
Creatingandusingarescuemedium....104
Reinstallingpreinstalledapplicationsand
devicedrivers.............105
Solvingrecoveryproblems........106
RecoveryoverviewfortheWindows8.1operating
system..................106
Refreshingyourcomputer........106
Resettingyourcomputertothefactorydefault
settings................107
Usingtheadvancedstartupoptions....107
RecoveringyouroperatingsystemifWindows
8.1failstostart.............107
Creatingandusingrecoverymedia.....107
RecoveryoverviewfortheWindows10operating
system..................109
Resettingyourcomputer.........109
Usingadvancedstartupoptions......109
RecoveringyouroperatingsystemifWindows
10failstostart.............109
CreatingandusingarecoveryUSBdrive..109
Chapter9.Gettingsupport.....111
BeforeyoucontactLenovo..........111
Gettinghelpandservice...........111
Usingdiagnosticprograms........112
LenovoSupportWebsite.........112
CallingLenovo.............112
Purchasingadditionalservices........113
Chapter10.Youandyour
computer..............115
Accessibilityandcomfort..........115
Ergonomicinformation..........115
Comfort...............116
Accessibilityinformation.........116
Travelingwithyourcomputer.........119
Traveltips...............119
Travelaccessories...........119
AppendixA.Regulatory
information.............121
Wirelessrelatedinformation.........121
LocationoftheUltraConnectwireless
antennas...............122
Wireless-radiocomplianceinformation...123
Locatingwirelessregulatorynotices....123
Certificationrelatedinformation........123
Exportclassificationnotice..........123
Electronicemissionnotices..........123
iiUserGuide
FederalCommunicationsCommission
DeclarationofConformity........123
IndustryCanadaClassBemissioncompliance
statement...............124
EuropeanUnion-Compliancetothe
ElectromagneticCompatibilityDirective...124
GermanClassBcompliancestatement...124
KoreaClassBcompliancestatement....125
JapanVCCIClassBcompliancestatement..125
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................125
Japannoticeforacpowercord......125
Lenovoproductserviceinformationfor
Taiwan................126
Eurasiancompliancemark........126
Brazilaudionotice...........126
AppendixB.WEEEandrecycling
statements.............127
ImportantWEEEinformation.........127
Japanrecyclingstatements.........127
RecyclinginformationforBrazil........128
BatteryrecyclinginformationfortheEuropean
Union..................128
BatteryrecyclinginformationforTaiwan.....129
BatteryrecyclinginformationfortheUnitedStates
andCanada................129
RecyclinginformationforChina........129
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....131
EuropeanUnionRoHS...........131
ChinaRoHS................132
TurkishRoHS...............132
UkraineRoHS...............133
IndiaRoHS................133
AppendixD.ENERGYSTARmodel
information.............135
AppendixE.Notices.........137
Trademarks................138
©CopyrightLenovo2015
iii
ivUserGuide
Readthisfirst
Besuretofollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcauseyourcomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
Neveruseittowarmyourbody.
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjectedtotreatmentthatcouldinterferewiththeoperationofyourcomputer.
©CopyrightLenovo2015
v
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaninternalstoragedrive,doone
ofthefollowing:
Turnitoff.
Putitinsleepmode.
Putitinhibernationmode.
Thiswillhelptopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
Donotpackyourcomputerinatightlypackedsuitcaseorbag.
Beforeputtingyourcomputerinacarryingcase,ensurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
Donotcarryyourcomputerinthenotebookmode,standmode,tabletmode,or
tentmode.Carryyourcomputerwiththedisplayclosedonly.
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovoLimitedWarranty.Formoreinformation,see“WarrantyInformation”intheSafety,Warranty,
andSetupGuidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
viUserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,crackingorhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
Signsofoverheating,smoke,sparks,orfire.
Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
Acracking,hissingorpoppingsound,orstrongodorthatcomesfromtheproduct.
Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercordor
poweradapter.
Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
Theproducthasbeendroppedordamagedinanyway.
Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensure
thatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
©CopyrightLenovo2015
vii
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetofiveminutestoletthecomputer
coolbeforeopeningthecover.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
2
,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
viiiUserGuide
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
©CopyrightLenovo2015
ix
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUSBcablewhilethecomputer
powerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamagetoattached
devices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
Donotopen,dissemble,orserviceanybattery.
Donotcrushorpuncturethebattery.
Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
Keepthebatteryawayfromchildren.
Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
xUserGuide
Noticefornon-rechargeablecoin-cellbattery
DANGER
Donotattempttoreplacethenon-rechargeablecoin-cellbattery.Replacementofthebatterymust
bedonebyaLenovo-authorizedrepairfacilityortechnician.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
Keepthecoverclosedwheneverthecomputerispluggedin.
Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
©CopyrightLenovo2015
xi
Donotrestrictorblockanyventilationopenings.
Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
Donotuseyourcomputerduringalightningstorm.
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
Disconnectallattachedcablesanddisablebatteriesbeforeopeninganyaccessibledevice
coversunlessinstructedotherwiseintheinstallationandconfigurationprocedures.
Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
xiiUserGuide
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Additionalsafetyinformation
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
PolyvinylChloride(PVC)cableandcordnotice
Manypersonalcomputerproductsandaccessoriescontaincords,cablesorwires,suchaspowercordsor
cordstoconnecttheaccessorytoapersonalcomputer.Ifthisproducthassuchacord,cableorwire,then
thefollowingwarningapplies:
WARNING:Handlingthecordonthisproductorcordsassociatedwithaccessoriessoldwiththisproduct
willexposeyoutolead,achemicalknowntotheStateofCaliforniatocausecancer,andbirthdefectsor
otherreproductiveharm.Washhandsafterhandling.
©CopyrightLenovo2015
xiii
xivUserGuide
Chapter1.Productoverview
Thischapterprovidesinformationaboutthelocationsofconnectors,locationsofimportantproductlabels,
computerfeatures,specifications,operatingenvironment,andpreinstalledprograms.
Thischaptercontainsthefollowingtopics:
“Locatingcomputercontrols,connectors,andindicators”onpage1
“Locatingimportantproductinformation”onpage8
“Features”onpage9
“Specifications”onpage11
“Operatingenvironment”onpage11
“Lenovoprograms”onpage12
Locatingcomputercontrols,connectors,andindicators
Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouwillneed
tostartusingthecomputer.
Frontview
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Figure1.Frontview
1Camera
2Microphones
3Ambientlightsensor(availableonWindows
®
8.1and
Windows10basedcomputermodels)
4Speakers
©CopyrightLenovo2015
1
5System-statusindicator(illuminatedThinkPad
®
logo)
6TrackPoint
®
pointingstick
7Trackpad8TrackPointbuttons
9Multi-touchscreen10Windowsbutton
1Camera
Usethecameratotakepicturesorholdavideoconference.Formoreinformation,see“Usingthecamera”
onpage47.
2Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Ambientlightsensor(availableonWindows8.1andWindows10basedcomputermodels)
Theambientlightsensordetectsthesurroundinglightconditions.Thenthecomputeradjuststhescreen
brightnessaccordingly.
4Speakers
Yourcomputerisequippedwithapairofstereospeakers.
5System-statusindicator(illuminatedThinkPadlogo)
TheilluminateddotintheThinkPadlogofunctionsasasystem-statusindicator.Formoreinformation,see
“Statusindicators”onpage7.
ThinkPadpointingdevice
6TrackPointpointingstick
7Trackpad
8TrackPointbuttons
ThekeyboardcontainstheThinkPadpointingdevice.Pointing,selecting,anddraggingareallpartofasingle
processthatyoucanperformwithoutmovingyourfingersfromatypingposition.Formoreinformation,see
“ThinkPadpointingdevice”onpage35
.
9Multi-touchscreen
Yourcomputercomeswithamulti-touchscreen.Formoreinformation,see“Usingthemulti-touchscreen”
onpage18.
10Windowsbutton
ForWindows8.1:PresstheWindowsbuttontoswitchbetweenthecurrentworkspaceandtheStart
screen;orpresstheWindowsbuttontowakeupthecomputerfromsleepmode.
ForWindows7andWindows10:PresstheWindowsbuttontoopentheStartmenu;orpressthe
Windowsbuttontowakeupthecomputerfromsleepmode.
2UserGuide
Right-sideview
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Figure2.Right-sideview
1TabletDigitizerPen(availableonsomemodels)
2Powerbutton
3Volume-controlbuttons
4Screen-rotation-lockbutton
5Media-cardslot
6USB3.0connector
7MiniHigh-DefinitionMultimediaInterface(HDMI)
connector
8Security-lockslot
1T abletDigitizerPen(availableonsomemodels)
Dependingonthemodels,yourcomputermighthaveaTabletDigitizerPeninstalledinyourcomputer.Use
theTabletDigitizerPentointeractwithyourcomputerasyouwoulduseamouseandakeyboard.
2Powerbutton
Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage15.
Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage85
formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickPowerOptionsChoosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
Chapter1.Productoverview3
3Volume-controlbuttons
Thevolume-controlbuttonsenableyoutoadjustthevolumewhileyouareusingyourcomputerinthe
tabletmode.
4Screen-rotation-lockbutton
Usethescreen-rotation-lockbuttontolockthescreen-rotationfunction.
5Media-cardslot
Yourcomputerisequippedwithamediacardreader,whichprovidesamedia-cardslot.Insertyourflash
mediacardintothemedia-cardslottoreadthedataonthecard.Formoreinformationaboutthesupported
cards,see“Usingaflashmediacard”onpage48.
6USB3.0connector
TheUniversalSerialBus(USB)3.0connectorisusedforconnectingUSB-compatibledevices,suchasa
USBkeyboardoraUSBmouse.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
7MiniHDMIconnector
UsetheminiHDMIconnectortoconnectthecomputertoanHDMI-compatibleaudiodeviceorvideo
monitor,suchasahigh-definitiontelevision(HDTV).
Note:IfyouconnectthecomputertoasupportedThinkPadOneLinkDock,usetheHDMIconnectoronthe
dock,nottheminiHDMIconnectoronthecomputer.
8Security-lockslot
Toprotectyourcomputerfromtheft,youcanpurchaseasecuritycablelockthatfitsthesecurity-lock
slottolockthecomputertoastationaryobject.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
4UserGuide
Left-sideview
Figure3.Left-sideview
1acpowerconnector
2LenovoOneLinkconnector
3AlwaysOnUSBconnector(USB3.0connector)
4Audioconnector
1acpowerconnector
2LenovoOneLinkconnector
Whentheacpoweradapterisconnectedtotheacpowerconnector,theacpoweradapterprovidesac
powertothecomputerandchargesthebattery.WhenasupportedThinkPadOneLinkDockoptionis
connectedtotheLenovoOneLinkconnector,theoptioncannotonlyextendthecomputercapabilitiesbut
alsoprovideacpowertothecomputerandchargethebattery.
TousetheLenovoOneLinkconnector,removetheconnectorcoverfromtheLenovoOneLinkconnectorfirst.
3AlwaysOnUSBconnector(USB3.0connector)
Bydefault,theAlwaysOnUSBconnectorenablesyoutochargesomemobiledigitaldevicesand
smartphoneswhenyourcomputerisinthefollowingsituations:
Whenyourcomputerisonorinsleepmode
Whenyourcomputerisinhibernationmodeoristurnedoff,butconnectedtoacpower
Ifyouwanttochargethesedeviceswhenyourcomputerisinhibernationmodeoristurnedoff,andthe
computerisnotconnectedtoacpower,dothefollowing:
ForWindows7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthen
followtheinstructionsonthescreen.
ForWindows8.1andWindows10:StarttheLenovoSettingsprogram,clickPower,andthenfollow
theinstructionsonthescreen.
Attention:WhenyouattachaUSBcabletotheconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Chapter1.Productoverview5
4Audioconnector
Connectheadphonesoraheadsetthathasa3.5mm(0.14-inch)4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophonewillbedisabled,andtheintegratedmicrophonesonthecomputer
willbeenabledinstead.
Bottomview
Figure4.Bottomview
1Emergency-resethole
1Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removetheac
poweradapterandinsertaneedleorastraightenedpaperclipintotheemergency-resetholetoresetthe
computer.
Rearview
Figure5.Rearview
1Fanlouvers
1Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputerandtoensurepropercooling,
especiallythecoolingofthemicroprocessor.
6UserGuide
Notes:
Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
Thefanlouversofyourcomputermightgettoohotwhenthecomputerisrunningheavytasks.Whenyou
areusingorcarryingthecomputer,takecaretoavoiddirectcontacttothefanlouvers.
Statusindicators
Yourcomputerhasseveralstatusindicatorsthatshowthestatusofyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
1FnLockindicator
TheFnLockindicatorshowsthestatusoftheFnLockfunction.Formoreinformation,see“Specialkeys”
onpage33.
2Speaker-muteindicator
Whenthespeaker-muteindicatorison,thespeakersaremuted.
3Microphone-muteindicator
Whenthemicrophone-muteindicatorison,themicrophonesaremuted.
Chapter1.Productoverview7
4Camera-statusindicator
Whenthecamera-statusindicatorison,thecameraisinuse.
56System-statusindicators
TherearetwoThinkPadlogosonyourcomputer,oneonthepalmrestandtheotherontheouterlid.
TheilluminateddotineachThinkPadlogoworksasasystem-statusindicatorandhelpsyouidentifythe
statusofyourcomputer.
Blinkforthreetimes:Thecomputerisinitiallyconnectedtopower.
Blinkfast:Thecomputerisenteringhibernationmode.
Blinkslowly:Thecomputerisinsleepmode.
Off:Thecomputerisofforinhibernationmode.
On:Thecomputerison(innormaluse).
Locatingimportantproductinformation
Thissectionprovidesinformationtohelpyoulocatethemachinetypeandmodellabel,FCCIDandIC
Certificationinformation,theWindowsCertificateofAuthenticitylabel,andtheGenuineMicrosoft
®
label.
Machinetypeandmodellabel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Thefollowingillustrationshowsthelocationofthemachinetypeandmodelofyourcomputer.
FCCIDandICCertificationinformation
YoucanfindtheFCCIDandICCertificationnumbersfortheinstalledtransmittercardsonthebottomof
yourcomputerasshownbelow.
8UserGuide
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantincaseyouneedtoreinstalltheWindows7operatingsystemfromasource
otherthanaLenovoproductrecoverydiscset.
Windows8,Windows8.1,andWindows10GenuineMicrosoftlabel:Dependingonyourgeographic
location,thedatewhenyourcomputerwasmanufactured,andtheversionofWindows8,Windows8.1,
orWindows10thatispreinstalled,yourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
cover.Seehttp://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows8,Windows8.1,orWindows10.
Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows8Pro,Windows8.1Pro,orWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftathttp://www.microsoft.com/en-us/howtotell/default.aspx.
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenevera
Windows8,Windows8.1,orWindows10productisinstalled,theinstallationprogramchecksthecomputer
firmwareforavalid,matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows8Pro,
Windows8.1Pro,orWindows10Prolicensedowngraderights.
Features
Thistopicprovidesinformationaboutthecomputerfeatures.
Notebookcomputercolor
Blackorsilver
Chapter1.Productoverview9
Processor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
ForWindows8.1:Gotothedesktopscreen,andthenmovethepointertothetop-rightorbottom-right
cornerofthescreentodisplaythecharms.ThenclickSettingsPCinfo.
ForWindows10:doeitherofthefollowing:
OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettingsSystemAbout.
Right-clicktheStartbutton
.ThenselectSystem.
Memory
Doubledatarate3lowvoltagesynchronousdynamicrandomaccessmemorymodules(DDR3LVSDRAM)
Storagedevice
Dependingonthemodel:
2.5-inchformfactor,7-mmheightharddiskdrive
2.5-inchformfactor,7-mmheightsolid-statedrive
2.5-inchformfactor,7-mmheighthybriddrive
M.2solid-statedriveforcacheonly
Display
Displaysize:317.5mm(12.5inches)
Displayresolution:
LCD:Upto1366-by-768or1920-by-1080,dependingonthemodel
Externalmonitor:upto1920-by-1200,dependingonthemonitormodel
Colordisplaywiththethin-filmtransistor(TFT)technology
Brightnesscontrol
Multi-touchscreen
Keyboard
Functionkeys
Keyboardframetravelfunction
6-row,backlight,andspill-resistant
ThinkPadpointingdevice
Interface
4-in-1media-cardslot
acpowerconnector
AlwaysOnUSBconnector(USB3.0connector)
Audioconnector
LenovoOneLinkconnector
10UserGuide
MiniHDMIconnector
USB3.0connector
Screen-rotation-lockbutton
Camera
Microphones
Volume-controlbuttons
Windowsbutton
Wirelessfeatures
Integratedwirelesslocalareanetwork(LAN)
IntegratedBluetooth
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Size
Width:316.6mm(12.46inches)
Depth:221mm(8.7inches)
Height:
19.4mm(0.76inch)forthedigitizermodel
18.8mm(0.74inch)forthenon-digitizermodel
Heatoutput
45W(154Btu/hr)maximum
Powersource(acpoweradapter)
Sine-waveinputat50to60Hz
Inputratingoftheacpoweradapter:100to240Vac,50to60Hz
Operatingenvironment
Thissectionprovidesinformationaboutyourcomputeroperatingenvironment.
Environment:
Maximumaltitudewithoutpressurization:3048m(10000ft)
Temperature
Ataltitudesupto2438m(8000ft)
Operating:5.0°Cto35.0°C(41°Fto95°F)
Storage:5.0°Cto43.0°C(41°Fto109°F)
Ataltitudesabove2438m(8000ft)
Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebatterypack,itstemperaturemustbeatleast10°C(50°F).
Chapter1.Productoverview11
Relativehumidity:
Operating:8%to80%
Storage:5%to95%
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,aradio,anairconditioner,andamicrowaveovenaway
fromyourcomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitorand
dataontheharddiskdriveorhybriddrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
Note:Theavailableprogramsaresubjecttochangewithoutnotice.
TolearnmoreabouttheprogramsandothercomputingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
ForWindows7andWindows10:
1.ClicktheStartbuttontoopentheStartmenu.Locateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenu,clickAllprogramsorAllappstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
ForWindows8.1:
1.PresstheWindowskeytoopentheStartscreen.Locateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartscreen,clickthearrowicontoopentheAppsscreen.
3.IfyoustilldonotfindtheprogramontheAppsscreen,searchfortheprograminthesearchbox.
SomeLenovoprogramsarereadytobeinstalled.Youcannotfindtheseprogramsthroughtheabove
methodsunlessyouhaveinstalledthemfirst.ToinstalltheseLenovoprograms,gotoLenovoPC
ExperienceLenovoToolsandfollowtheinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
12UserGuide
AccessConnections
(Windows7)
TheAccessConnectionsprogramisaconnectivityassistantprogramfor
creatingandmanaginglocationprofiles.Eachlocationprofilestoresallthe
networkandInternetconfigurationsettingsneededforconnectingtoanetwork
infrastructurefromaspecificlocationsuchasahomeoranoffice.
Byswitchingbetweenlocationprofilesasyoumoveyourcomputerfromplace
toplace,youcanquicklyandeasilyconnecttoanetworkwithnoneedto
manuallyreconfigureyoursettingsandrestartthecomputereachtime.
ActiveProtectionSystem
(Windows7,Windows8.1,and
Windows10)
TheActiveProtectionSystemprogramprotectsyourinternalstoragedrive(such
asharddiskdrive)whentheshocksensorinsideyourcomputerdetectsa
conditionthatcoulddamagethedrive,suchassystemtilt,excessivevibration,
orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausewhentheinternalstoragedriveisnotoperating,thesystem
stopsitfromspinning,andmightalsomovethereadandwriteheadsofthe
drivetoareasthatdonotcontaindata.
Assoonastheshocksensorsensesthattheenvironmentisstableagain
(minimalchangeinsystemtilt,vibration,orshock),itturnsontheinternal
storagedrive.
Auto Scroll Utility
(Windows 7 and
Windows 8.1)
Thisprogramenhancesyourexperiencewithwindowoperation.Thewindow
positionofaforegroundapplicationisautomaticallyadjusted.OntheWindows
8.1operatingsystem,thescrollbaronauserinterfaceisalsoautomatically
adjusted.
CommunicationsUtility
(Windows7)
TheCommunicationsUtilityprogramenablesyoutoconfiguresettingsforthe
integratedcameraandaudiodevices.
FingerprintManagerPro,
LenovoFingerprintManager,or
TouchFingerprintManager
(Windows7andWindows8.1)
Ifyourcomputercomeswithafingerprintreader,theFingerprintManagerPro
program,LenovoFingerprintManagerprogram,orTouchFingerprintManager
programenablesyoutoenrollyourfingerprintandassociateitwithyour
passwords.Asaresult,fingerprintauthenticationcanreplaceyourpasswords
andenablesimpleandsecureuseraccess.
HotkeyFeaturesIntegration
(Windows7,Windows8.1,and
Windows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilityprogramsspecificallyforthespecialkeysandbuttonsonyour
computer.Thespecialkeysandbuttonsaredesignedtomeetaccessibilityand
usabilityrequirements.Installingrelatedutilityprogramsenablesfullfunctionality
ofthespecialkeysandbuttons.
LenovoCompanion
(Windows8.1andWindows10)
Yoursystem’sbestfeaturesshouldbeeasytoaccessandunderstand.With
Companion,theyare.
UseCompaniontoregisteryourcomputer,accessyourusermanual,manage
systemhealthandupdate,checkthewarrantystatus,andseeaccessories
customizedforyourcomputer.Youalsocanreadhintsandtips,exploreLenovo
forums,andstayup-to-dateontechnologynewswitharticlesandblogsfrom
trustedsources.ThisappisfilledwithexclusiveLenovocontenttohelpyou
learnaboutyournewsystem.
LenovoPCExperience
(Windows7,Windows8.1,and
Windows10)
TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyandsecurelyby
providingeasyaccesstovariousprograms,suchasActiveProtectionSystem
andLenovoSolutionCenter.
LenovoSettings
(Windows8.1andWindows10)
TheLenovoSettingsprogramenablesyoutoenhanceyourcomputing
experiencebyturningyourcomputerintoaportablehotspot,configuring
cameraandaudiosettings,optimizingyourpowersettings,andcreatingand
managingmultiplenetworkprofiles.
Chapter1.Productoverview13
LenovoSolutionCenter
(Windows7,Windows8.1,and
Windows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolve
computerproblems.Itcombinesdiagnostictests,systeminformationcollection,
securitystatus,andsupportinformation,alongwithhintsandtipsforoptimal
systemperformance.
MobileBroadbandConnect
(Windows7andWindows10)
TheMobileBroadbandConnectprogramenablesyoutoconnectthecomputer
tothemobilebroadbandnetworkthroughasupportedwirelessWANcard.
MessageCenterPlus
(Windows7)
TheMessageCenterPlusprogramautomaticallydisplaysmessagestoinform
youaboutimportantnoticesfromLenovo,suchasalertsonsystemupdates
andalertsonconditionsthatrequireyourattention.
PasswordManager
(Windows7andWindows8.1)
ThePasswordManagerprogramautomaticallycapturesandfillsin
authenticationinformationforWindowsprogramsandWebsites.
PowerManager
(Windows7)
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepower
managementforthecomputer.Itenablesyoutoadjustyourcomputerpower
settingstoachievethebestbalancebetweenperformanceandpowersaving.
REACHit
(Windows7,Windows8.1,and
Windows10)
REACHitenablesyoutomanageallyourfiles,nomatterwheretheyarestored,
insideonesingleapp.Connectyourdevicesalongwithmultiplecloudstorage
accountsforaneasierandfasterwaytoaccessyourstuff.
RecoveryMedia
(Windows7andWindows10)
TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard
diskdrivetothefactorydefaultsettings.
RescueandRecovery
®
(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestore
solution.Itincludesasetofself-recoverytoolstohelpyoudiagnosecomputer
problems,gethelp,andrecoverfromsystemcrashes,evenifyoucannotstart
theWindowsoperatingsystem.
SHAREit
(Windows7,Windows8.1,and
Windows10)
TheSHAREitprogramenablesyoutosharefileseasilyandrapidlyacross
devicessuchascomputersandsmartphones,evenwithoutanyInternet
connection.Youcanconnecttoyourfriendsandsendphotos,folders,and
otherfilesthroughSHAREit.Everysharingisquickandsimple.
SystemUpdate
(Windows7andWindows8.1)
TheSystemUpdateprogramenablesyoutokeepthesoftwareonthecomputer
up-to-datebydownloadingandinstallingsoftwarepackages,includingdevice
drivers,UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem
(BIOS)updates,andotherthird-partyprograms.
WRITEit
(Windows8.1andWindows10)
WRITEitgivesyouinstanthandwritinginputwhereveryouneedit.Youcanwrite
directlyinanyappandtextfield,edittextinreal-time,seeyourfullscreen,and
convertyourhandwritingintodigitaltext.
14UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationonusingsomeofthecomputercomponents.
Thischaptercontainsthefollowingtopics:
“Registeringyourcomputeronpage15
“Frequentlyaskedquestions”onpage15
“Usingthespecialbuttons”onpage17
“UsingtheTabletDigitizerPenorThinkPadActivePen”onpage21
“Usingthemulti-touchscreen”onpage18
“Operatingmodes”onpage25
“Specialkeys”onpage33
“Usingthekeyboard”onpage31
“ThinkPadpointingdevice”onpage35
“Powermanagement”onpage39
“Connectingtothenetwork”onpage42
“Usinganexternaldisplay”onpage45
“Connectinganexternaldisplay”onpage45
“Choosingadisplaymode”onpage46
“Changingdisplaysettings”onpage46
“Usingaudiofeatures”onpage46
“Usingthecamera”onpage47
“Usingaflashmediacard”onpage48
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
QuickerservicewhenyoucallLenovoforhelp
Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramlaunchesautomaticallyafteryouhaveusedyour
computerforaperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.
©CopyrightLenovo2015
15
Toensurethatyoureceivethebestperformancefromyourcomputer,gotothefollowingWebpage
tofindinformationsuchasaidsfortroubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollow
theinstructionsonthescreen.
Howtoturnoffmycomputer?
ForWindows7:OpentheStartmenu,thenclickShutdown.
ForWindows8.1:Dooneofthefollowing:
GototheStartscreenbypressingtheWindowskey,clickthepowericoninthetop-rightcorner
ofthescreen,thenclickShutdown.
Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Then
clickSettingsPowerShutdown.
Note:YoualsocanopentheSettingscharmbypressingthesettingskey
.
ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
ForWindows7:OpentheStartmenu,thenclickControlPanel.
ForWindows8.1:PresstheWindowskeytoopentheStartscreen,clickthearrowicontoopen
theAppsscreen,andthenclickControlPanel.
ForWindows10:Right-clicktheStartbutton,thenclickControlPanel.
Howtousethebatterypowermoreeffectively?
Toconservepower,ortosuspendoperationwithoutexitingapplicationsorsavingfiles,see“Power-saving
modes”onpage41.
Toachievethebestbalancebetweenperformanceandpowersaving,createandapplypowerplans.
See“Managingthebatterypower”onpage41.
Concernedaboutsecurityorneedtosecurelydisposeofdatastoredonyourstoragedrive?
StudyChapter4“Security”onpage55tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
UsethePasswordManagerprogramtoprotectthedatastoredonyourcomputer.Fordetails,seethe
helpinformationsystemoftheprogram.
Beforeyoudisposeofthedataonthestoragedrive,besuretoread“Noticeondeletingdatafrom
yourstoragedrive”onpage61.
Isgettingconnectedindifferentlocationsachallenge?
Totroubleshootawirelessnetworkingissue,goto:
http://www.lenovo.com/support/faq
Tolearnmoreaboutusingthewirelessfeaturesofyourcomputer,referto“Wirelessconnections”on
page43
.
Totravelmoreconfidently,besuretocheckthetipsin“Travelingwithyourcomputeronpage119
.
Presstoenableordisablethewirelessfeatures.
16UserGuide
Needtogivepresentationsorattachanexternalmonitoroften?
Ensurethatyoufollowtheprocedureinthetopic“Choosingadisplaymode”onpage46
.
WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
monitor.
Youhavebeenusingyourcomputerforsometimealready,anditisgettingslower?
Followthe“Generaltipsforpreventingproblems”onpage79
.
Youcandiagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.
CheckforrecoverysolutionsinChapter8“Recoveryoverview”onpage101.
CanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart
screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:
1.Onthedesktop,moveyourpointertothetaskbaratthebottomofthescreenandright-clickor
taponthewindowsnotificationarea.
2.ClickortapProperties.TheTaskbarandNavigationpropertieswindowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona
screen,gotothedesktopinsteadofStartsoacheckisvisible.
TosettheStartscreenasyourdefaultstartupscreen,removethecheckfromtheWhenIsignin
orcloseallappsonthescreen,gotodesktopinsteadofStartcheckbox.
4.ClickortapOKtosavethenewsetting.
Printthefollowingsectionsandkeepthemwithyourcomputerincaseyouareunabletoaccessthisonline
helpwhennecessary.
“Installinganewoperatingsystem”onpage63
“Computerstopsresponding”onpage85
“Powerproblems”onpage97
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dooneofthefollowing:
ForWindows7:OpentheStartmenu,andthenclickHelpandSupport.
ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms.ThenclickSettingsHelp.Additionally,theWindows8.1operatingsystemprovidesa
Help+TipsapplicationthatyoucanopenfromtheStartscreenorAppsscreen.
ForWindows10:OpentheStartmenu,andthenclickGetstartedfromtherightpanel.Additionally,you
cansearchfromthetaskbartofindhelp,apps,files,settings,andsoon.
Usingthespecialbuttons
Thistopicprovidesinstructionsonhowtousethespecialbuttons.
Thecomputerisequippedwithsomespecialbuttonsasshowninthefollowingillustration.Youcancontrol
somefunctionsofyourcomputerthroughthespecialbuttons,withouttheuseofthekeyboard.
Chapter2.Usingyourcomputer17
1Powerbutton:Pressthepowerbuttontoturnonthecomputer.
2Speaker-volume-upbutton:Pressthespeakervolume-upbuttontoincreasethespeakervolume.
3Speaker-volume-downbutton:Pressthespeakervolume-downbuttontodecreasethespeakervolume.
4Screen-rotation-lockbutton:Pressthescreen-rotation-lockbuttontolockthescreenrotationfunction.
5Windowsbutton:
ForWindows8.1:PresstheWindowsbuttontoswitchbetweenthecurrentworkspaceandtheStart
screen;orpresstheWindowsbuttontowakeupthecomputerfromsleepmode.
ForWindows7andWindows10:PresstheWindowsbuttontoopentheStartmenu;orpressthe
Windowsbuttontowakeupthecomputerfromsleepmode.
Usingthemulti-touchscreen
Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.
Notes:
Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.
Dependingontheappyouuse,somegesturesmightnotbeavailable.
Thefollowingtableintroducessomefrequentlyusedgestures.
18UserGuide
Touchgesture(touchmodels
only)
Description
Touch:Tap.
Mouseaction:Click.
Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.
Touch:Tapandhold.
Mouseaction:Right-click.
Function:Openamenuwithmultipleoptions.
Touch:Slide.
Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll
arrow.
Function:Scrollthroughitems,suchaslists,pages,andphotos.
Touch:Draganitemtothedesiredlocation.
Mouseaction:Click,hold,anddraganitem.
Function:Moveanobject.
Touch:Movetwofingersclosertogether.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.
Function:Zoomout.
Touch:Movetwofingersfartherapart.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.
Function:Zoomin.
Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise
orcounterclockwise.
Mouseaction:Iftheappsupportsrotation,clicktherotationicon.
Function:Rotateanitem.
ThefollowingtableintroducestouchgesturesontheWindows8.1operatingsystem.
Chapter2.Usingyourcomputer19
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:Movethepointertothebottom-rightortop-rightcornerofyour
screen.
Function:Displaythecharmsthatcontainsystemcommands,suchasStart,
Settings,Search,Share,andDevices.
Touch:Swipeinfromtheleftedge.
Mouseaction:Movethepointertothetop-leftcornerofyourscreen,andthen
click.Keepclickingtocyclethroughtheopenapps.
Function:Cyclethroughandswitchtoopenapps.
Touch:Swipeinandoutontheleftedge.
Mouseaction:Movethepointertothetop-leftcornerofthescreen,andthen
movethepointerdownwardalongtheleftedge.Tomakeaselection,clickthe
desiredapp.
Function:Viewtherecentlyusedappsorselectanactiveappfromthelist.
Touch:Swipeuptothetopedge.
Mouseaction:Clickthedownwardarrowlocatednearthebottom-leftcorner
oftheStartscreen.
Function:ViewallappsontheStartscreen.
Touch:SwipeinfromthetoporbottomedgeoftheStartscreen,tapCustomize,
andthentapthedesiredicon.
Mouseaction:Right-clickablankareaontheStartscreen,clickCustomize,
andthenclickthedesiredicon.
Function:CustomizetilesontheStartscreen,oruninstallanapp.
Touch:Swipeinfromthetoporbottomedgeofanopenapp.
Mouseaction:Right-clickanywhereonanopenapp.
Function:Viewtheappcommandsonanopenapp,suchasCopy,Save,and
Delete,dependingontheapp.
Touch:Swipeinfromthetopedgetothebottomonanopenapp.
Mouseaction:Fromthetopedgeofthescreen,click,hold,andmovethepointer
tothebottomofthescreen.Then,releasethebutton.
Function:Closethecurrentapp.
ThefollowingtableintroducessometouchgesturesontheWindows10operatingsystem.
20UserGuide
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:Clicktheactioncentericononthetaskbar.
Function:Opentheactioncentertoseeyournotificationsandquickactions.
Touch:Swipeinfromtheleftedge.
Mouseaction:Clickthetask-viewicononthetaskbar.
Function:Viewallyouropenwindowsintaskview.
Touch:Swipeinfromthebottomtotopforfull-screenedapp.
Mouseaction:MoveyourcursortotheWindowsnotificationareaatthebottom
ofthescreen.
Function:Viewthetaskbar.
Note:Thefullscreenfeatureisavailableonlyonsomeapps.Toopenanapp
infullscreen,clickonthetitlebar.
Shortsnapforfull-screenedapporwhenyourcomputerisintabletmode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourcursortothetopedgeofthescreen.
Function:Showahiddentitlebar.
Longswipewhenyourcomputerisintabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe
pointertothebottomofthescreen,andthenrelease.
Function:Closethecurrentapp.
Tipsonusingthemulti-touchscreen
Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.
Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.
Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.
Tipsoncleaningthemulti-touchscreen
Turnoffthecomputerbeforecleaningthemulti-touchscreen.
Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.
Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.
UsingtheTabletDigitizerPenorThinkPadActivePen
SomecomputermodelsareequippedwithaTabletDigitizerPenoraThinkPadActivePen.TheTablet
DigitizerPenorThinkPadActivePenenablesyoutoinputtextinanaturalmannerwhenyouaretakingnotes,
Chapter2.Usingyourcomputer21
annotatingPortableDocumentFormat(PDF)files,ordrawinggraphicstogetherwithapplicationscapableof
editingandsketching.WhenyoudraworwritewiththeTabletDigitizerPenorThinkPadActivePen,keep
thepenperpendiculartothedisplaytoachievethebestlinequality.
UsetheTabletDigitizerPenorThinkPadActivePeninsteadofyourfingerinconditionssuchasthefollowing:
Youneedpreciseanddetailedinput,suchasdrawingapictureorusingthehandwritingmode.
Toomanyelementsarecrowdedonthescreen,forexample,whenyouareplayinggames.
Youwanttokeepyourscreenfreefromsmudges.
Youhavelongfingernailsanditisdifficultforyoutotype.
Notes:
TheTabletDigitizerPenorThinkPadActivePenisnotwaterproof.Takecarenottosoakitordipitinwater.
TheThinkPadActivePendoesnotapplytocomputermodelsequippedwiththeTabletDigitizerPen,
andviceversa.
IfyourcomputerdoesnotcomewithaTabletDigitizerPenorThinkPadActivePen,yourcomputerdoes
notsupporttheuseofapen.
TopurchasetheTabletDigitizerPenorThinkPadActivePen,gototheLenovoSupportWebsite:
http://www.lenovo.com/accessories
UsingtheT abletDigitizerPen
TheTabletDigitizerPenfunctionswithoutbatteries.
1Tip
2Clickbutton
YoucanperformthefollowingoperationswiththeTabletDigitizerPen:
Toclickormakeaselection,tapthedisplayoncewiththepen.
Todouble-click,taptwicewithoutpausing.
Toright-click,tapthetiponthedisplayandholdthepenforonesecond,orpresstheclickbutton
andtapthetiponthedisplay.
22UserGuide
TheTabletDigitizerPenisstoredintheslotontherightsideofthecomputer.Toremovethepenfromthe
slot,slidethetabofthepentotherightsideslightly,andthenpullthepenout.
UsingtheThinkPadActivePen
TheThinkPadActivePenisbattery-poweredandusedwithoneAAAAalkalinebattery.
ToinstallabatteryintotheThinkPadActivePen,unscrewandremovetheendcapoftheThinkPadActive
Pen,insertthebatteryintothebatterycompartmentwiththenegativepolarityfacingoutward,andthen
tightentheendcapbackintoposition.
Note:Ensurethatyouinstallthebatteryincorrectorientationwiththenegativepolarityfacingoutward.
Whenthebatterypowerrunsout,theThinkPadActivePenstopsfunctioning.Inthiscase,replacethebattery.
ThefollowingillustrationshowstheThinkPadActivePen.
1Tip
2Eraserbutton
3Clickbutton
4Endcap
YoucanperformthefollowingoperationswiththeThinkPadActivePen:
Chapter2.Usingyourcomputer23
Toclickormakeaselection,tapthedisplayoncewiththepen.
Todouble-click,taptwicewithoutpausing.
Toright-click,tapthetiponthedisplayandholdthepenforonesecond,orpresstheclickbutton
andtapthetiponthedisplay.
Toeraseink,pressandholdtheeraserbutton,tapthetiponthedisplay,anddragthepenacrossthe
inkyouwanttoerase.
TheThinkPadActivePenisdeliveredwithapenholder.TostoretheThinkPadActivePenonthecomputer,
dothefollowing:
1.InsertthepenholderconnectorintoanavailableUSBconnectoronthecomputer.
2.InserttheThinkPadActivePenintoanyofthethreeholesinthepenholder,asshowninthefollowing
illustrations:
24UserGuide
Operatingmodes
Thissectionprovidesinformationabouttheoperatingmodesofyourcomputer.Yourcomputerprovides
thenotebookmode,standmode,tabletmode,andtentmodethatenableyoutoworkmoreconveniently
inyourworkingenvironment.
Thissectioncontainsthefollowingtopics:
“Enablingtheoperatingmodes”onpage26
“Rotatingthecomputerdisplay”onpage26
“Notebookmode”onpage26
“Standmode”onpage27
“Tabletmode”onpage28
“Tentmode”onpage30
Chapter2.Usingyourcomputer25
Enablingtheoperatingmodes
Toprovideyourcomputertheflexibilityofbeingusedinvariousoperatingmodes,enabletheoperating
modesfirst.
FortheWindows7operatingsystem,dooneofthefollowingtoenabletheoperatingmodes:
WhenyouentertheWindows7operatingsystemforthefirsttime,theEnablesensorswindowis
displayed.ThenclickEnablethissensor.
GotoControlPanel.ClickAllControlPanelItemsLocationandOtherSensors.Thenselectthe
checkboxforSTMicroelectronicsSensorHub.
FortheWindows8.1andWindows10operatingsystems,theoperatingmodesareenabledbydefault.
Rotatingthecomputerdisplay
ThistopicprovidesinstructionsonhowtorotatethedisplayofyourThinkPadYoga®12computerproperly.
Thistopicalsoprovidesinformationontheoperatingmodesofyourcomputerandcorrespondingdisplay
angleranges.
Youcanopenthecomputerdisplaytoanyanglewithinarangeofupto360degreesasshowninthe
followingillustration.ThedegreesreferstotheangledegreesbetweentheLCDandthekeyboard.
Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay
orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Notebookmode
Youcanusethecomputerinthenotebookmodeinscenariosthatrequireusingakeyboardandamouse,
suchaseditingdocumentsandwritinge-mails.
26UserGuide
Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay
orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.
Openthecomputerdisplayslowlytoanyanglewithinarangeoflessthan190degreesasshowninthe
followingillustration.Yourcomputerisnowinthenotebookmode.Thedegreesreferstotheangledegrees
betweenthecomputerdisplayandthekeyboard.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Inthenotebookmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomatically
enabled.
Bydefault,theautorotatefeatureisenabled.Toavoidundesiredscreenrotation,pressthe
screen-rotation-lockbuttontodisabletheautorotatefeature.Forinstructionsonhowtousethebutton,refer
to“Usingthespecialbuttons”onpage17.Afteryoupressthescreen-rotation-lockbutton,theautorotate
featureisdisabledandtheautorotate-offindicatorisdisplayedonyourscreen.
Standmode
Youcanusethecomputerinthestandmodeinscenariosthatrequirelimitedinteractionwiththescreen,
suchasviewingphotosandplayingvideos.
Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay
orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.
Ifyourcomputerisinthenotebookmode,dothefollowingtoturnthecomputerfromthenotebookmode
intothestandmode:
Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
Chapter2.Usingyourcomputer27
1.Slowlyrotatethecomputerdisplayclockwisetoanyanglewithinarangeof190degreesto359degrees.
Note:Thedegreesreferstotheangledegreesbetweenthecomputerdisplayandthekeyboard.
2.Positionyourcomputerasshown.Yourcomputerisnowinthestandmode.
Inthestandmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomaticallydisabled.
Bydefault,theautorotatefeatureisenabled.Toavoidundesiredscreenrotation,pressthe
screen-rotation-lockbuttontodisabletheautorotatefeature.Forinstructionsonhowtousethebutton,refer
to“Usingthespecialbuttons”onpage17.Afteryoupressthescreen-rotation-lockbutton,theautorotate
featureisdisabledandtheautorotate-offindicatorisdisplayedonyourscreen.
Inthestandmode,youcanusethespecialbuttonstocontrolyourcomputer.Forinstructionsonhowtouse
thespecialbuttons,referto“Usingthespecialbuttons”onpage17
.
Tabletmode
Youcanusethecomputerinthetabletmodeinscenariosthatrequirefrequentinteractionwiththescreen,
suchasbrowsingtheWebsite.
28UserGuide
Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay
orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.
Ifyourcomputerisinthestandmode,dothefollowingtoturnthecomputerfromthestandmodeinto
thetabletmode:
Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
1.Positionyourcomputerasshownandslowlyrotatethecomputerdisplayclockwisetotheangle
of360degrees.
Note:Thedegreesreferstotheangledegreesbetweenthecomputerdisplayandthekeyboard.
2.Positionyourcomputerasshown.Yourcomputerisnowinthetabletmode.Bydefault,theautorotate
featureisenabled.
3.Toavoidundesiredscreenrotationinthetabletmode,pressthescreen-rotation-lockbuttontodisable
theautorotatefeature.Forinstructionsonhowtousethebutton,referto“Usingthespecialbuttons”
onpage17
.
Note:Afteryoupressthescreen-rotation-lockbutton,theautorotatefeatureisdisabledandthe
autorotate-offindicatorisdisplayedonyourscreen.
Chapter2.Usingyourcomputer29
Inthetabletmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomaticallydisabled.
However,youcancontrolsomefunctionsofyourcomputerthroughthespecialbuttonsandthemulti-touch
screen,withouttheuseofthekeyboardandthetouchpad.Formoreinformation,referto“Usingthespecial
buttons”onpage17
and“Usingthemulti-touchscreen”onpage18.
Tentmode
Youcanusethecomputerinthetentmodeinscenariosthatrequirelimitedinteractionwiththescreen,
suchasviewingphotosandmakingapresentation.
Attention:Donotrotatethecomputerdisplaywithtoomuchforce,otherwisethecomputerdisplay
orhingesmightgetdamaged.Donotapplytoomuchforcetotheupper-rightorupper-leftcornerof
thecomputerdisplay.
Ifyourcomputerisinthetabletmode,dothefollowingtoturnthecomputerfromthetabletmodeintothe
tentmode:
Note:Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
1.Slowlyrotateyourcomputerdisplayanticlockwisetoanyanglewithinarangeof190degreesto359
degrees.
Note:Thedegreesreferstotheangledegreesbetweenthecomputerdisplayandthekeyboard.
30UserGuide
2.Positionyourcomputerasshown.Yourcomputerisnowinthetentmode.
Inthetentmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomaticallydisabled.
However,youcancontrolsomefunctionsofyourcomputerthroughthespecialbuttonsandthemulti-touch
screen,withouttheuseofthekeyboardandthetouchpad.Formoreinformation,referto“Usingthespecial
buttons”onpage17
and“Usingthemulti-touchscreen”onpage18.
Usingthekeyboard
Yourcomputerkeyboardfeaturestheframetravelfunction.Thistopicprovidesinformationonthebehavior
ofthekeyboard.
Notes:
Dependingonthemodel,yourcomputermightlookdifferentfromtheillustrationsinthistopic.
Inthenotebookmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomatically
enabled.Inthestandmode,tabletmode,andtentmode,thekeyboard,thetrackpad,andtheTrackPoint
pointingstickareautomaticallydisabled.
Thefollowingillustrationshowsthelocationofthekeyboard.
Chapter2.Usingyourcomputer31
Behaviorofthekeyboard
Theframeofthekeyboardtravelsupwardwhenyourotatethecomputerdisplayfrom190degreesto360
degrees.Thefollowingaresomescenariosforusingthekeyboard:
Theframeofthekeyboarddoesnottravelwhenyourotatethecomputerdisplayfrom10degreesto190
degrees.Thefollowingillustrationshowsthekeyboardwhenthekeyboardframedoesnottravel.
Whenyourotatethecomputerdisplayfrom190degreesto360degrees,theframeofthekeyboard
travelsupwardforabout2.0mm(0.08inch).Thefollowingillustrationshowsthekeyboardafterthe
keyboardframetravelsupward.
Customizingthekeyboard
Youcancustomizethekeyboardtoachievetheextendedfunctionsofthekeyboard.
32UserGuide
Tocustomizethekeyboard,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSoundDeviceManagerKeyboardsStandardPS/2keyboardandthen
followtheinstructionsonthescreen.
Specialkeys
Thefollowingillustrationshowsthelocationsofmainspecialkeysforyourcomputer.
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeysorThinkPad
F1–F12keystab.
3.Selecttheoptionsofyourpreference.
Notes:
Dependingonthemodel,youcomputermightlookdifferentfromtheillustrationsinthistopic.
Inthenotebookmode,thekeyboard,thetrackpad,andtheTrackPointpointingstickareautomatically
enabled.Inthestandmode,tabletmode,andtentmode,thekeyboard,thetrackpad,andtheTrackPoint
pointingstickareautomaticallydisabled.
1Functionkeys
+:EnablesordisablestheFnLockfunction.
WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff(defaultmode).Toinitiatethe
specialfunctionprintedasanicononeachkey,pressthefunctionkeydirectly.ToinputF1-F12,press
theFnkeyandthecorrespondingfunctionkey.
WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.ToinputF1-F12,pressthe
functionkeysdirectly.Toinitiatethespecialfunctionprintedasanicononeachkey,presstheFnkey
andthecorrespondingfunctionkey.
:Mutesorunmutesthespeakers.Whenthespeakersaremuted,thespeaker-muteindicatorturns
on.
Chapter2.Usingyourcomputer33
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computeragain.Toturnonthesound,pressthespeakermutekey,thespeakervolume-down
key,orthespeakervolume-upkey.
:Decreasesthespeakervolume.
:Increasesthespeakervolume.
:Mutesorunmutesthemicrophones.Whenthemicrophonesaremuted,themicrophone-mute
indicatorturnson.
Ifyoumutethemicrophonesandturnoffyourcomputer,themicrophoneswillremainmutedwhenyou
turnonyourcomputeragain.Tounmutethemicrophones,pressthemicrophonemutekey.
:Darkensthedisplay.
:Brightensthedisplay.
Youcantemporarilychangethecomputerdisplaybrightnessbypressingthetwokeys.Tochangethe
defaultbrightnesslevel,right-clickthebattery-statusiconintheWindowsnotificationarea.Thenclick
Adjustscreenbrightnessandmakechangesasdesired.
:Managesexternaldisplays.
Note:YoualsocanpressWindows+Ptoswitchbetweenthecomputerdisplayandanexternalmonitor.
:Enablesordisablesthewirelessnetworkingfeatures.Formoreinformationonthewirelessfeatures,
referto“Wirelessconnections”onpage43
.
Windows7:OpensControlPanel.
Windows8.1:OpenstheSettingscharm.
Windows10:OpenstheSettingswindow.
Windows7:OpensWindowsSearch.
Windows8.1:OpenstheSearchcharm.
Windows10:OpenstheCortana
®
searchbox.
:Viewstheprogramsthatyouhaveopened.
Windows7:OpensComputer.
Windows8.1andWindows10:Viewsalltheprograms.
+:Controlsthekeyboardbacklight
Therearethreemodesforthekeyboardbacklight:Off,Low,andHigh.PressFn+Spacebartochange
themodesofthekeyboardbacklight.
Fn+B:HasthesamefunctionastheBreakkey.
Fn+P:HasthesamefunctionasthePausekey.
Fn+S:HasthesamefunctionastheSysRqkey.
Fn+K:HasthesamefunctionastheScrLKkey.
34UserGuide
2Windowskey
Windows8.1:PresstheWindowskey2toswitchbetweenthecurrentworkspaceandtheStartscreen.
Windows7andWindows10:PresstheWindowskey2toopentheStartmenu.
ForinformationaboutusingtheWindowskeywithotherkeys,refertothehelpinformationsystemofthe
Windowsoperatingsystem.
ThinkPadpointingdevice
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformavarietyoftouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingtwodevices:
1TrackPointpointingdevice
2Trackpad
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage39.
TrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
Chapter2.Usingyourcomputer35
TheTrackPointpointingdeviceconsistsofthefollowingfourcomponents:
1TrackPointpointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
TousetheTrackPointpointingdevice,refertothefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
Point
UsetheTrackPointpointingstick1tomovethepointeronthescreen.Tousethepointingstick,apply
pressuretothepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermoves
accordinglybutthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdepends
ontheamountofpressureyouapplytothepointingstick.
Left-click
Presstheleft-clickbutton
2toselectoropenanitem.
Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Trackpad
Theentiretrackpadissensitivetofingertouchandmovement.Youcanusethetrackpadtoperformallthe
pointing,clicking,andscrollingfunctionsofatraditionalmouse.
36UserGuide
Thetrackpadcanbedividedintotwozones:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
Tousethetrackpad,refertothefollowinginstructions:
Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
Left-click
Presstheleft-clickzone
1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Trackpadtouchgestures”onpage37
.
Trackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwouldusingatraditionalmouse.Youalsocanusethetrackpad
toperformavarietyoftouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer37
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingsectionintroducessometouchgesturesontheWindows8.1operatingsystem.
Swipefromthetopedge
FromtheStartscreenorthe
currentapp,swipeinfrom
thetopedgeofthetrackpad
withonefingertodisplaythe
commandmenu.
Swipefromthetoptothebottom
edge
Swipefromthetoptothebottom
edgeofthetrackpadwithone
fingertoclosethecurrentapp.
Performingthisgestureonthe
desktopclosesthedesktopand
displaystheStartscreen.
Swipefromtherightedge
Swipeinfromtherightedgeof
thetrackpadwithonefingerto
displaythecharms.
Swipefromtheleftedge
Swipeinfromtheleftedgeofthe
trackpadwithonefingertoshow
thepreviouslyusedapp.
Swipeinandoutfromtheright
edge
Swipeinandoutfromtheright
edgeofthetrackpadwithone
fingertohidethecharms.
Swipeinandoutfromtheleft
edge
Swipeinandoutfromtheleftedge
ofthetrackpadwithonefingerto
displayallthecharms.
ThefollowingsectionintroducessometouchgesturesontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
38UserGuide
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSoundMouse.TheMousePropertieswindowisdisplayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
ReplacingthecapoftheTrackPointpointingstick
Thecap1ontheendoftheTrackPointpointingstickisremovable.Afteryouusethecapforaperiodof
time,youmightconsiderreplacingthecapwithanewone.
Togetanewcap,contactLenovo.ForinformationaboutcontactingLenovo,seeChapter9“Getting
support”onpage111.
Note:Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
Powermanagement
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenabling
youtotakeyourworkwhereveryougo.WithThinkPadbatteries,youwillbeabletoworklongerwithout
beingtiedtoanelectricaloutlet.
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusiconintheWindowsnotificationareadisplaysthepercentageofbatterypowerremaining.
Therateatwhichyouusebatterypowerwilldeterminehowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeachcomputeruserhasdifferenthabitsandneeds,itisdifficulttopredicthow
longabatterychargewilllast.Therearetwomainfactors:
Chapter2.Usingyourcomputer39
Howmuchenergyisstoredinthebatterywhenyoubegintowork.
Thewayyouuseyourcomputer.Forexample:
Howoftenyouaccessthestoragedrive.
Howbrightyoumakethecomputerdisplay.
Howoftenyouusethewirelessfeatures.
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanprogramyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andtheLCDis
turnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatteryislow,butthealarmmessage
hasnotyetbeendisplayed,themessagewillbedisplayedwhenthecomputerresumes.Toresumenormal
operation,whenthemessageisdisplayed,clickOK.
Usingtheacpower
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterieschargeautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
acpoweradapter:Convertsacpowerfornotebookcomputeruse.
Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtoacpower
Toconnectthecomputertoacpower,dothefollowing:
Attention:Usinganimproperpowercordmightcauseseveredamagetoyourcomputer.
Note:Ensurethatyouperformtheactionsintheorderinwhichtheyarelisted.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordintoanelectricaloutlet.
Tipsonusingtheacpoweradapter
Youcancheckthestatusofyourbatteryatanytimebylookingatthebatterymeteratthebottomof
yourdisplay.
Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Beforeyouchargethebatteries,ensurethattheirtemperatureisatleast10°C(50°F).
Youcanchargethebatterywhentheacpoweradapterisconnectedtothecomputerandthebatteryis
installed.Youneedtochargethebatteryinanyofthefollowingconditions:
40UserGuide
Whenyoupurchaseanewbattery
Whenthebatterymeteratthebottomofyourdisplayshowsthatthebatterypowerremainingislow
Ifthebatteryhasnotbeenusedforalongtime
Chargingthebattery
Whenyoucheckbatterystatusandfindthatthepercentageofpowerremainingisloworwhenthepower
alarmalertsyouthattheremainingpowerislow,youneedtochargeyourbatteryorreplaceitwitha
chargedbattery.
Ifanacoutletisconvenient,plugtheacpoweradapterintoit,andtheninserttheconnectorintothe
computer.Thebatterywillbefullychargedinaboutthreetosixhours.Thisisaffectedbythebatterysize
andthephysicalenvironment.Thebatterystatusindicatorwillletyouknowthatthebatteryischarging,and
willalsonotifyyouwhenthebatteryisfullycharged.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
Usethebatteryuntilthechargeiscompletelydepleted.
Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
Makefulluseofpower-savingmodes,suchassleepmode,andhibernationmode.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toaccesspowerplansettings,dothefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,refertothehelpinformationsystem.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toturnoffthepowertothedisplayandmake
thecomputerenterscreenblankmode,right-clickthebattery-gaugeiconinthewindowsnotificationarea
andselectPoweroffdisplay.
Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Sleepfromthemenudisplayed.
Chapter2.Usingyourcomputer41
ForWindows8.1:GototheStartscreenbypressingtheWindowskey,clickthepowericon
,thenclickSleep.
ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedevices,andthenthecomputerturnsoff.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.GotoControlPanelandclickSystemandSecurity.
2.ClickAdministrativeTools.
3.ClickT askScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectthecheckboxforWakethecomputertorunthistask.
Toputthecomputerintohibernationmode,changeyourpowerplansettingsbydoingthefollowing:
ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
ForWindows8.1andWindows10:Definewhatthepowerbuttondoesfirst,thenpressthepower
buttontoputthecomputerintohibernationmode.Formoreinformation,see“Right-sideview”on
page3.
Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemoff.Thiswill
helpconservepower.Toturnoffthewirelessfeatures,pressthewireless-switchingkey
.
Connectingtothenetwork
YourcomputerhasoneormorenetworkcardsthatenableyoutoconnectyourcomputertotheInternet
andothernetworkconnections.
Ethernetconnections
YoucanconnectyourcomputertoalocalnetworkorabroadbandconnectionthroughaLenovoUSB
2.0EthernetAdapter,aThinkPadUSB3.0EthernetAdapter,asupportedThinkPadOneLinkDock,ora
supportedThinkPadOneLinkProDock.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector
onaLenovoUSB2.0EthernetAdapter,aThinkPadUSB3.0EthernetAdapter,aThinkPadOneLink
Dock,oraThinkPadOneLinkProDock.
42UserGuide
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
IntheAirplanemode,allwirelessfeaturesaredisabled.TodisabletheAirplanemode,dothefollowing:
ForWindows8.1:Swipeinfromtherightedgeofthescreentodisplaythecharms,tapSettings
ChangePCsettingsNetwork,andthenslidethecontrolforAirplanemodetotheleft.
ForWindows10:OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAll
appstodisplayallprograms,andthenclickSettingsNetwork&InternetAirplanemode,andthen
slidethecontrolfortheAirplanemodetotheleft.
Dependingonthewirelessdevicesinstalledonyourcomputer,youmightbeabletousethefollowing
wirelessnetworks:
WirelessLANconnection
Bluetoothconnection
UsingthewirelessLANconnection
AwirelessLANcoversarelativelysmallgeographicarea,suchasanofficebuildingorahouse.Devices
basedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithawirelessnetworkcardandaconfigurationutilitytohelpyouestablishwireless
connectionsandmonitortheconnectionstatus.Thisenablesyoutostayconnectedtoyournetworkwhile
youareattheoffice,inameetingroom,orathome,withnoneedforawiredconnection.
ToestablishawirelessLANconnection,dothefollowing:
1.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
2.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Ifyouneedtoconnecttodifferentwirelessnetworksindifferentlocations,usethefollowingsoftwareto
managemultiplenetworkprofilessothatthecomputerautomaticallyconnectstoanavailablenetworkwhen
thelocationchanges:
ForWindows7:UsetheAccessConnectionsprogram.
ForWindows8.1andWindows10:OpentheLenovoSettingsprogramandclickLocationAwareness.
Formoreinformation.
Formoreinformation,seeAccessingLenovoprograms”onpage12.
TipsforusingthewirelessLANfeature
Toachievethebestconnection,usethefollowingguidelines:
PlaceyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewirelessLANaccess
pointandthecomputer.
Openyourcomputerlidtoanangleofslightlymorethan90degrees.
Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywithaBluetooth
option,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeaturecanbe
degraded.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
Chapter2.Usingyourcomputer43
FortheWindows7operatingsystem,youalsocanchecktheAccessConnectionsgauge,theAccess
Connectionsstatusicon,ortheAccessConnectionswirelessstatusiconintheWindowsnotificationarea.
AccessConnectionsgauge:
Powertothewirelessradioisoffornosignal.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.To
improvesignalstrength,moveyourcomputerclosertothewirelessaccesspoint.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
ismarginal.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
isexcellent.
AccessConnectionsstatusicon:
Nolocationprofileisactiveornoneexists.
Currentlocationprofileisdisconnected.
Currentlocationprofileisconnected.
AccessConnectionswirelessstatusicon:
Powertothewirelessradioisoff.
Powertothewirelessradioison.Noassociation.
Powertothewirelessradioison.Nosignal.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionisexcellent.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionismarginal.
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.Toimprove
signalstrength,moveyourcomputerclosertothewirelessaccesspoint.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesashortdistancefromoneanother,andiscommonlyusedforconnecting
peripheraldevicestoacomputer,transferringdatabetweenhand-helddevicesandapersonalcomputer,or
remotelycontrollingandcommunicatingwithdevicessuchasmobilephones.
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywitha
Bluetoothoption,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeature
canbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
ForWindows7:Pressthewireless-radioscontrolkey
andturnontheBluetoothfeature.
ForWindows8.1:
a.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
b.ClickSettingsChangePCsettingsPCanddevicesBluetooth.
c.TurnontheBluetoothfeature.
ForWindows10:Dooneofthefollowing:
44UserGuide
OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettingsDevicesBluetooth.TurnontheBluetoothfeature.
OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappsto
displayallprograms,andthenclickSettingsNetwork&InternetAirplanemode.Turnon
theBluetoothfeature.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendT oBluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystemandtheBluetoothhelpinformation
system.
Usinganexternaldisplay
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.Thistopicintroduceshowtoconnectanexternaldisplay,choosedisplaymodes,andchange
displaysettings.
Yourcomputersupportsupto1920x1080,withanexternaldisplayconnectedtotheminiHDMIconnector.
Formoreinformationabouttheexternaldisplay,refertothemanualsprovidedwithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtothemini
HDMIconnectorbyacable.ThewirelessdisplaycanbeaddedthroughtheWi-DiorMiracastfunction.
Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
HDMIconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,dothefollowing:
ForWindows7andWindows8.1:Right-clickonthedesktop,thenclickScreenresolutionDetect.
ForWindows10:Right-clickonthedesktop,thenclickDisplaysettingsDetect.
Connectingawirelessdisplay
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Wi-DiorMiracastfeature.
ForWindows7
OpentheStartmenuandclickDevicesandPrintersAddadevice
ForWindows8.1
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickDevicesProjectorAddawirelessdisplay.
3.Selectthedesiredwirelessdisplayandfollowtheinstructionsonthescreen.
ForWindows10
Dooneofthefollowing:
Chapter2.Usingyourcomputer45
OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettingsDevicesConnecteddevicesAddadevice.
Clicktheactioncentericon
onthetaskbar.ClickConnect.Selectthedesiredwirelessdisplay
andfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplaymode-switchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
Note:IfyoushowDOSorprogramsusingDirectDraworDirect3D
®
infull-screenmode,onlythemain
displayshowsthevideooutput.
Changingdisplaysettings
Youcanchangethedisplaysettings,suchasthedisplayresolution,fontsize,andsoon.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolutionorDisplaysettings.
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowing:
Microphones
Note:Theleftmicrophoneandrightmicrophoneautomaticallyswitchbetweeneachotherwhenthe
computerscreenrotates.
Speakers
Note:Theleftspeakerandrightspeakerautomaticallyswitchbetweeneachotherwhenthecomputer
screenrotates.
Audioconnector,3.5mm(0.14inch)indiameter
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
46UserGuide
CompliantwithIntel
®
HighDefinitionAudio
PlaybackofMusicalInstrumentDigitalInterface(MIDI)andMovingPictureExpertsGroupAudioLayer-3
(MP3)files
Recordingandplaybackofpulse-codemodulation(PCM)andWaveformAudioFileFormat(WAV)files
Recordingfromvarioussoundsources,suchasaheadsetattached
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.
Thefollowingtableshowswhichfunctionsoftheaudiodevicesattachedtotheconnectorsonyour
computer,thesupportedThinkPadOneLinkDock,ortheThinkPadOneLinkProDockaresupported.
Table1.Audiofeaturelist
Connector
Headsetwitha3.5mm
(0.14–inch),4-poleplug
Conventional
headphone
Conventional
microphone
AudioconnectorHeadphoneand
microphonefunctions
supported
Headphonefunction
supported
Notsupported
Configuringforsoundrecording
Toconfigurethemicrophoneforoptimalsoundrecording,usetheConexantHDAudioManagerprogram.To
starttheprogram,gotoControlPanelandclickHardwareandSoundConexantHDAudioManager.
Usingthecamera
Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot
ofyourcurrentimage.
Tostartthecamera,dothefollowing:
ForWindows7:StarttheCommunicationsUtilityprogram.SeeAccessingLenovoprograms”on
page12.
ForWindows8.1:ClickCamerafromtheStartscreen.
ForWindows10:OpentheStartmenu,andclickCamerafromtheallappslist.
Whenthecameraisstarted,thegreencamera-in-useindicatorturnson.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousethecamerawithotherprograms,openoneoftheprograms
andstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamerastarts
automaticallyandthegreencamera-in-useindicatorturnson.Formoreinformationaboutusingthecamera
withaprogram,refertothehelpinformationsystemoftheprogram.
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dooneofthefollowing:
ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
ForWindows8.1:Dooneofthefollowing:
Configurethecamerasettingsdirectlyfromtheprogramthatisusingthecamera.Fordetails,seethe
helpinformationsystemoftheprogram.
Chapter2.Usingyourcomputer47
ClickLenovoSettingsfromtheStartscreen.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
ForWindows10:Dooneofthefollowing:
OpentheCameraapp,clickthesettingsiconintheupper-rightcorner.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
ClickLenovoSettingsfromtheStartmenu.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
Usingaflashmediacard
Yourcomputerhasamediacardslot,itsupportsthefollowingcards:
MultiMediaCard(MMC)module
SecureDigitaleXtended-Capacity(SDXC)card
SecureDigital(SD)card
SecureDigitalHigh-Capacity(SDHC)card
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)featurefor
theSDcard
Attention:Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyour
computerintosleeporhibernationmodebeforethedatatransfercompletes;otherwise,yourdatacould
becomedamaged.
Installingaflashmediacard
Attention:
Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisactionreducesany
staticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toinstallaflashmediacard,dothefollowing:
1.Ensurethatthecardiscorrectlyoriented.
2.Insertthecardfirmlyintotheslotofthe4-in-1mediacardreader.
Iftheplug-and-playfeatureisnotenabledfortheinstalledflashmediacard,dothefollowingtoenable
thefeature:
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingaflashmediacard
Attention:
Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightgetdamagedorlost.
Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveacard,dothefollowing:
48UserGuide
1.Clickthetriangularicononthewindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
2.Selecttheitemyouwanttoremovetostopthecard.
3.Pressthecardtoejectitfromyourcomputer.
4.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindowsoperating
system,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,theninsertitagain.
Chapter2.Usingyourcomputer49
50UserGuide
Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
“FindingThinkPadoptions”onpage51
“ThinkPadOneLinkDock”onpage51
“ThinkPadOneLinkProDock”onpage52
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessoriesand
upgradestomeetyourneeds.Optionsincludestoragedevices,networkcards,portreplicators,batteries,
poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPadOneLinkDock
Dependingonthemodel,yourcomputermightsupporttheThinkPadOneLinkDock(hereafterreferredtoas
thedock).Attachyourcomputertothedocktoexpandtheworkingcapability.
Thistopicprovidesbasicinformationaboutthedock.Fordetailedinformationaboutusingthedock,refer
tothedocumentationthatcomeswiththedock.
Note:Dependingonthemodel,yourdockmightlookdifferentfromtheillustrationsinthistopic.
Frontview
1Security-lockslot:Toprotectyourdockfromtheft,youcanpurchaseasecuritycablelock,suchas
aKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdocktoadesk,table,orother
non-permanentfixture.
©CopyrightLenovo2015
51
2USB3.0connector:UsedtoconnectdevicesthatarecompatiblewithUSB3.0andUSB2.0.
3AlwaysOnUSBconnector:Bydefault,theAlwaysOnUSBconnectorenablesyoutochargesome
mobiledigitaldevicesandsmartphonesnomatterwhenyourcomputerisinsleepmode,hibernationmode,
orisoff.Formoreinformation,refertothedocumentationthatcomeswiththedock.
4Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch),4-poleplug.
5System-statusindicator:TheindicatorontheilluminatedThinkPadlogofunctionsthesameastheones
onthecomputer.Fordetails,see“Statusindicators”onpage7.
6Powerbutton:Thepowerbuttononthedockfunctionsthesameastheoneonthecomputer.
Rearview
1USB2.0connector:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
2Ethernetconnector:UsedtoconnectthedocktoanEthernetLAN.Theindicatorsonthisconnector
havethesamefunctionastheonesonthecomputer.
3HDMIconnector:UsedtoconnectadigitalaudiodeviceorvideomonitorthatiscompatiblewithHDMI.
4Powerconnector:Usedtoconnecttheacpoweradapter.
5LenovoOneLinkconnector:ConnecttheLenovoOneLinkconnectortothecomputer.
ThinkPadOneLinkProDock
Dependingonthemodel,yourcomputermightsupporttheThinkPadOneLinkProDock(hereafterreferredto
asthedock).Attachyourcomputertothedocktoexpandtheworkingcapability.
Thistopicprovidesbasicinformationaboutthedock.Fordetailedinformationaboutusingthedock,refer
tothedocumentationthatcomeswiththedock.
Note:Dependingonthemodel,yourdockmightlookdifferentfromtheillustrationsinthistopic.
52UserGuide
Frontview
1Security-lockslot:Toprotectyourdockfromtheft,youcanpurchaseasecuritycablelock,suchas
aKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdocktoadesk,table,orother
non-permanentfixture.
2USB3.0connector:UsedtoconnectdevicesthatarecompatiblewithUSB3.0andUSB2.0.
3AlwaysOnUSBconnector:Bydefault,theAlwaysOnUSBconnectorenablesyoutochargesome
mobiledigitaldevicesandsmartphonesnomatterwhenyourcomputerisinsleepmode,hibernationmode,
orisoff.Formoreinformation,refertothedocumentationthatcomeswiththedock.
4Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch),4-poleplug.
5System-statusindicator:TheindicatorontheilluminatedThinkPadlogofunctionsthesameastheones
onthecomputer.Fordetails,see“Statusindicators”onpage7
.
6Powerbutton:Thepowerbuttononthedockfunctionsthesameastheoneonthecomputer.
Rearview
1USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
Chapter3.Enhancingyourcomputer53
2USB3.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB3.0andUSB2.0.
3Ethernetconnector:UsedtoconnectthedocktoanEthernetLAN.Theindicatorsonthisconnector
havethesamefunctionastheonesonthecomputer.
4DisplayPort
®
connector:Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
5Powerconnector:Usedtoconnecttheacpoweradapter.
6DVIconnector:UsedtoconnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
7LenovoOneLinkconnector:ConnecttheLenovoOneLinkconnectortothecomputer.
54UserGuide
Chapter4.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
“Usingpasswords”onpage55
“Harddisksecurity”onpage59
“Settingthesecuritychip”onpage60
“Noticeondeletingdatafromyourstoragedrive”onpage61
“Usingfirewalls”onpage62
“Protectingdataagainstviruses”onpage62
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Onceyousetapassword,
apromptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youwillbepromptedtoenterit.
Typingpasswords
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto
,typethemasterharddiskpassword
Note:Toreturntotheicon
,pressF1again.
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Setting,changing,orremovingapower-onpassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapower-onpassword,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonthecomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecurityPasswordPower-onPasswordbyusingthedirectionalkeys.
4.Dependingonyourneed,dooneofthefollowing:
©CopyrightLenovo2015
55
Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewpower-onpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandPressEnter.
Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
5.ASetupNoticewindowisdisplayed.PressEntertocontinue.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthe
password,youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohave
thepasswordcanceled.
Supervisorpassword
ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:
Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.
Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
Ifbothasupervisorpasswordandapower-onpasswordareset,youcandothefollowingonlyifyou
havethesupervisorpassword:
Changingordeletingthepower-onpassword
Changingordeletingthesupervisorpassword
Changingdateandtime
Specifyingtheminimumlengthforpower-onpasswordandharddiskpassword
Changingthesettingforthesecuritychip
Enablingordisablingthefollowingfeatures:
FlashoverLAN
LockUEFIBIOSSettings
Passwordatunattendedboot
BootDeviceListF12Option
BootOrderLock
FlashBIOSUpdatingbyEnd-Users
Internalnetworkdevice
Internalwirelessdevice
InternalBluetoothdevice
InternalNetworkOptionROM
56UserGuide
Securitymode
Notes:
ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
WhenLockUEFIBIOSSettingsoptionisenabled,allBIOSsettingscannotbechanged.Tochange
thesettings,asupervisorpasswordisrequired.
Setting,changing,orremovingasupervisorpassword
Beforeyoustart,printtheseinstructions.
Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.Toset,change,orremovea
supervisorpassword,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonthecomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecurityPasswordSupervisorPasswordbyusingthedirectionalkeys.
4.Dependingonyourneeds,dooneofthefollowing:
Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewsupervisorpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandpressEnter.
Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
5.ASetupNoticewindowisdisplayed.PressEntertocontinue.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Thenexttimeyouopenthe
ThinkPadSetupprogram,youwillbepromptedtotypeyoursupervisorpasswordtoproceed.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.YoumusttakeyourcomputertoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.
Harddiskpasswords
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredontheharddisk
driveorhybriddrive:
Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsontheharddiskdriveorhybriddrive.
Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
isusuallysetandusedbyasystemadministrator.Itenablestheadministratortoaccessanyharddisk
Chapter4.Security57
driveorhybriddriveinasystemlikeamasterkey.Theadministratorsetsthemasterpassword;then
assignsauserpasswordforeachcomputerinthenetwork.Theusercanthenchangetheuserpassword
asdesired,buttheadministratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Settingaharddiskpassword
Beforeyoustart,printtheseinstructions.
Tosetaharddiskpassword,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonthecomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecurityPasswordHarddisk1Passwordbyusingthedirectionalkeys.
4.Apasswordwindowisdisplayed.YouarepromptedtoselectUserorUser+Master.SelectUserif
youwanttosetonlyoneharddiskpassword.SelectUser+Masterifyouwanttosetauserharddisk
passwordandamasterharddiskpassword,forexampleifyouareanadministratororasupervisor.
IfyouselectUser,dothefollowing:
a.Whenawindowfortypingthenewpasswordopens,typeyournewpasswordintheEnterNew
PasswordfieldandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordyoujustenteredandpressEnter.
IfyouselectUser+Master,dothefollowing:
a.First,setauserharddiskpassword.Whenamessagewindowpromptsyoutosettheuserhard
diskpassword,pressEntertocontinue.TypeyournewuserharddiskpasswordintheEnter
NewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
b.Then,setamasterharddiskpassword.Whenamessagewindowpromptsyoutosetthemaster
harddiskpassword.PressEntertocontinue.Typeyournewmasterharddiskpasswordinthe
EnterNewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
5.ASetupNoticewindowisdisplayed.PressEntertocontinue.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Thenexttimeyouturnonyourcomputer,typetheuserormasterharddiskpasswordtostartyourcomputer
andaccesstheoperatingsystem.
Changingorremovingaharddiskpassword
Tochangeorremovetheharddiskpassword,dothefollowing:
IfyouareinUser+Masterharddiskmode,youcanselecteitherUserHDPorMasterHDPtochange
thepassword,dependingonyourneeds.
IfyouselectUserHDPmode,followthefollowingstepstochangetheuserharddiskpassword:
1.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethe
passwordintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpassword
ischanged.
Note:TheharddiskpasswordcannotberemovedinUserHDPmode.
IfyouselectMasterHDPmode,followthefollowingstepstochangethemasterharddiskpassword:
58UserGuide
1.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewmasterharddiskpasswordintheEnterNewPasswordfieldandpressEnter;then
retypethenewpasswordyoujustenteredintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEntertocontinue.Themasterharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,boththeuserandmasterharddiskpasswordsareremoved.
IfyouareinUserharddiskmode,followthefollowingstepstochangetheuserharddiskpassword:
1.Followsteps1through7in“Settingaharddiskpassword”onpage58,typingyourpasswordto
starttheThinkPadSetupprogram.
2.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
3.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethenew
passwordintheConfirmNewPasswordfieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,theuserharddiskpasswordisremoved.
Tipsonusingtheharddiskpasswords
YoucansettheminimumlengthofaharddiskpasswordthroughtheSecuritymenu.
Ifyousetaharddiskpasswordofoversevencharacters,theharddiskdriveorhybriddrivecanbeused
onlywithacomputerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstall
theharddiskdriveorhybriddriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontains
morethansevencharacters,youcannotaccessthedrive.
Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromtheharddisk
driveorhybriddrive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentative
tohavetheharddiskdriveorhybriddrivereplaced.Proofofpurchaseisrequired,andafeewillbe
chargedforpartsandservice.
Harddisksecurity
Toprotectpasswordsfromunauthorizedsecurityattacks,refertothefollowingtipstomaximizesecurity:
Setapower-onpasswordaswellasaharddiskpasswordforyourinternalsolid-statedrive,harddisk
driveorhybriddrive.Refertotheproceduresin“Power-onpassword”onpage55
and“Harddisk
passwords”onpage57
.Forsecurity,alongerpasswordisrecommended.
ToprovidereliablesecurityforUEFIBIOS,usethesecuritychipandasecurityapplicationwithaTrusted
PlatformModule(TPM)managementfeature.Referto“Settingthesecuritychip”onpage60.
IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,besuretoprotectthecontentsofyour
computermemoryfromunauthorizedaccessesbyuseofdriveencryptionsoftware,suchasMicrosoft
WindowsBitLocker
®
DriveEncryption.Referto“UsingWindowsBitLockerDriveEncryption”onpage60
.
Beforeyoudisposeof,sell,orhandoveryourcomputer,besuretodeletedatastoredonit.Formore
information,referto“Noticeondeletingdatafromyourstoragedrive”onpage61
.
Note:TheharddiskdriveorhybriddrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.
Chapter4.Security59
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,besuretousedriveencryptionsoftware,such
asWindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryptionisanintegralsecurityfeatureofsomeeditionsoftheWindows
operatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyourcomputer,even
ifyourcomputerislostorstolen.BitLockerworksbyencryptingalluserandsystemfiles,includingthe
swapandhibernationfiles.
BitLockerusesaTrustedPlatformModuletoprovideenhancedprotectionforyourdataandtoensureearly
bootcomponentintegrity.AcompatibleTPMisdefinedasaV1.2TPM.
TochecktheBitLockerstatus,gotoControlPanel,andclickSystemandSecurityBitLockerDrive
Encryption.
FormoreinformationaboutWindowsBitLockerDriveEncryption,seethehelpinformationsystemofthe
Windowsoperatingsystem,orsearchfor“MicrosoftWindowsBitLockerDriveEncryptionStep-by-Step
Guide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdrive,Encryptionsolid-statedrive,andDiskEncryptionhybriddrive
SomemodelscontaintheDiskEncryptionharddiskdrive,theEncryptionsolid-statedrive,ortheDisk
Encryptionhybriddrive.Thisfeaturehelpstoprotectyourcomputeragainstsecurityattacksonmedia,
NANDflashordevicecontrollersbyuseofahardwareencryptionchip.Fortheefficientuseoftheencryption
feature,besuretosetaharddiskpasswordfortheinternalstoragedevice.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip,
acryptographicmicroprocessor.WiththesecuritychipandClientSecuritySolution,youcandothefollowing:
Protectyourdataandsystem
Strengthenaccesscontrols
Securecommunications
Settingthesecuritychip
ThechoicesofferedontheSecurityChipsubmenuundertheSecuritymenuofThinkPadSetupareas
follows:
SecurityChip:Activate,inactivate,ordisablethesecuritychip.
SecurityReportingOptions:Enableordisableeachsecurityreportingoption.
ClearSecurityChip:Cleartheencryptionkey.
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonthecomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecuritySecurityChipbyusingthedirectionalkeys.
4.PressEnter.TheSecurityChipsubmenuopens.
5.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
60UserGuide
6.Setotheritemsthatyouwanttoset.
7.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Tosetthesecuritychip,youhavetostartClientSecuritySolution,andfollowtheinstructionsonthescreen.
Note:IfClientSecuritySolutionisnotpreinstalledonyourcomputer,downloadandinstallitfrom
http://www.lenovo.com/support.Thenfollowtheinstructionsonthescreen.
Tipsonusingthesecuritychip
EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
IfyouareusingClientSecuritySolution,handlethesecuritychipbydoingthefollowing:
Donotclearthesecuritychip.Ifyoudo,thefunctionsassignedtothekeyswillbeerased.
Donotdisablethesecuritychip.Ifyoudo,ClientSecuritySolutionwillnotwork.
Ifthesecuritychipisremovedorreplaced,oranewonehasbeenadded,thecomputerwillnotstart.You
willhearfourcyclesoffourbeepseach,oryouwillseeerrormessage0176or0192.
Ifthesecuritychipisinactiveordisabled,theClearSecurityChipoptionwillnotbedisplayed.
Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Noticeondeletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandapplicationsoftware,mighteven
violatelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
Deletethedata.
Formatyourstoragedrive,usingthesoftwareforinitializingit.
UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.In
otherwords,thedataretrievalprocessingisdisabledunderanoperatingsystemsuchasWindows.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedriveforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdriveorhybriddrive
whenyoudisposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingthe
harddiskdriveorhybriddrivewithahammer,ormagneticallybymeansofstrongmagneticpower,thus
makingthedataunreadable.Butitisrecommendedthatyouusethesoftware(payware)orservice(pay
service)developedforthatpurpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdriveor
Chapter4.Security61
hybriddrive,LenovoprovidestheSecureDataDisposaltool.Gotohttp://www.lenovo.com/supportto
downloadthesetools.
IfanEncryptionsolid-statedrive,aDiskEncryptionharddiskdrive,oraDiskEncryptionhybriddriveis
supportedandinstalledinyourcomputer,youcanlogicallydisposeofallthedataonthedriveinashort
timebyerasingthecryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbut
remainsonthedrive;however,itcannotbedecryptedwithouttheoldkey.Thisfeatureisalsoavailablewith
theDriveEraseUtilityforResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccesses,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,refertothehelpinformationsystemthat
comeswiththeprogram.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramsoyoucandetectandeliminateviruses.The
antivirusprogramisdesignedtohelpyoudetectandeliminateviruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpinformationsystemof
yourantivirussoftware.
62UserGuide
Chapter5.Advancedconfiguration
Whileitisimportanttoprotectfiles,data,andsettingsthatareonthestoragedrive,youalsomightneed
toinstallanewoperatingsystem,installnewdevicedrivers,updateyoursystemUEFIBIOS,orrecover
preinstalledsoftware.Thisinformationwillhelpyouhandleyourcomputerwithpropercareandkeepit
intopworkingshape.
“Installinganewoperatingsystem”onpage63
“InstallingtheWindows7operatingsystem”onpage63
“InstallingtheWindows8.1orWindows10operatingsystem”onpage64
“Installingdevicedrivers”onpage65
“UsingtheThinkPadSetupprogram”onpage65
“Usingsystemmanagement”onpage77
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:
Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,includingthe
datathatwerestoredinahiddenfolder.
IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusethe
M.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisusedforcache”functionandto
supporttheIntelRapidStartTechnology.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.CopyallthesubdirectoriesandfilesintheC:\SWTOOLSdirectorytoaremovablestoragedevice.
ThesupplementfilesfortheWindows7operatingsystemareintheC:\SWTOOLS\OSFIXESdirectory.
ThedevicedriversareintheC:\SWTOOLS\DRIVERSdirectory.
ThepreinstalledprogramsareintheC:\SWTOOLS\APPSdirectory.
2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage65.
3.SelectStartupUEFI/LegacyBoot.Thendooneofthefollowing:
ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
4.PresstheF10keytoexittheThinkPadSetupprogram.
5.InserttheWindows7operatingsysteminstallationDVDintotheopticaldrive,andrestartthecomputer.
6.RestoretheC:\SWTOOLSdirectorythatyoubackedupbeforeinstallingtheWindows7operatingsystem.
7.Installthedevicedrivers.See“Installingdevicedrivers”onpage65.
©CopyrightLenovo2015
63
8.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesintheC:\SWTOOLS\OSFIXES\
directory.Formoreinformation,gototheMicrosoftKnowledgeBasehomepageat:
http://support.microsoft.com/
9.Installtheregistrypatches,forexampletheEnablingWakeonLANfromStandbyforENERGYSTAR
patch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSC
NetherlandsNL
DenmarkDKNorway
NO
FinlandFI
SpainSP
FranceFR
SwedenSV
GermanyGR
TaiwanandHongKong
TC
ItalyIT
UnitedStatesUS
JapanJP
InstallingtheWindows8.1orWindows10operatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallaWindows8.1orWindows10operatingsystem.
Beforeyoustart,printtheseinstructions.
Attention:
Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,includingthe
datathatwerestoredinahiddenfolder.
IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusethe
M.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisusedforcache”functionandto
supporttheIntelRapidStartTechnology.
ToinstalltheWindows8.1orWindows10operatingsystem,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage65.
2.SelectStartupBoottodisplaytheBootPriorityOrdersubmenu.
3.SelectthedrivethatcontainstheWindows8.1operatingsysteminstallationprogram,forexample
USBHDD.
4.PresstheF10keytoexittheThinkPadSetupprogram.
5.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer,andrestart
thecomputer.
6.Installthedevicedriversandnecessaryprograms.See“Installingdevicedrivers”onpage65.
7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
64UserGuide
8.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage12
.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows8.1orWindows10operatingsystem,youmightneedoneofthefollowing
countryorregioncodes:
CountryorregionCodeCountryorregionCode
ChinaSC
NetherlandsNL
DenmarkDKNorway
NO
FinlandFI
SpainSP
FranceFR
SwedenSV
GermanyGR
TaiwanandHongKong
TC
ItalyIT
UnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriveristheprogramthatoperatesaparticularhardwaredeviceofthecomputer.Ifadevice
doesnotperformwelloryouinstallanewdevice,installorupdatethecorrespondingdevicedriver.For
example,ifyouusetheWindows7operatingsystem,tousetheUSB3.0connector,youmustdownload
andinstalltheUSB3.0driver.
Todownloadthelatestdevicedrivers,dothefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selectyourproductnametoviewallthedevicedriversforyourcomputer.
3.Selectthedevicedriversthatyouneed,andfollowtheinstructionsonthescreen.
Attention:DonotdownloadthedevicedriversfromtheWindowsUpdateWeb.Alwaysdownloadthedevice
driversfrom:
http://www.lenovo.com/ThinkPadDrivers
IfyouusetheWindows7operatingsystem,youalsocanfindthedevicedriversintheC:\SWTOOLS\DRIVERS
directoryonyourstoragedrive.Formoreinformation,see“Reinstallingpreinstalledapplicationsanddevice
drivers”onpage105.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectvarioussetupconfigurationsforyourcomputerthrough
configuringtheBIOS.
Note:TheavailableBIOSsetupmenusaresubjecttochangewithoutnotice.
ToconfiguretheBIOSofyourcomputer,dothefollowing:
1.Restartthecomputer.WhentheThinkPadlogoisdisplayed,pressF1.TheThinkPadSetupprogram
starts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
Chapter5.Advancedconfiguration65
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.For
moreinformation,referto“Usingpasswords”onpage55.
2.Usethepointerkeystoselectatab;orusethepointerkeystolocateanitemandpressEntertoselect
it.Thenasubmenuisdisplayed.
Note:Somemenuitemsaredisplayedonlyifthecomputersupportsthecorrespondingfeatures.
3.Setthevalueofanitembydoingoneofthefollowing:
PresstheF6keytochangetoahighervalue.
PresstheF5keytochangetoalowervalue.
Note:Defaultvaluesareinboldface.
4.Tochangeotherconfigurations,presstheEsckeytoexitthesubmenuandreturntotheparentmenu.
5.Whenyoucompletetheconfiguration,presstheF10keytosaveandexit.Youalsocanselectthe
RestarttabintheThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
Note:YoucanpresstheF9keytorestoretothedefaultsettings.
Mainmenu
WhenyouentertheThinkPadSetupprogram,youwillfirstseetheMainmenuasfollows:
UEFIBIOSVersion
UEFIBIOSDate
EmbeddedControllerVersion
MEFirmwareVersion
MachineTypeModel
System-unitserialnumber
Systemboardserialnumber
AssetTag
CPUType
CPUSpeed
Installedmemory
UUID
MACAddress(InternalLAN)
PreinstalledOSLicense
UEFISecureBoot
Configmenu
Tochangetheconfigurationofyourcomputer,selectConfigtabfromtheThinkPadSetupmenu.
ThefollowingtableliststheConfigmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
66UserGuide
Table2.Configmenuitems
Menuitem
SubmenuitemSelectionComments
USBUEFIBIOSSupport
Disabled
Enabled
Enableordisablebootsupport
fromUSBstoragedevices.
AlwaysOnUSB
Disabled
Enabled
Enableordisablethefunction
ofchargingexternaldevices
inlow-powerstates(standby,
hibernationorshutdown).Ifthe
systemrunsinbatterymode,this
functionwillworkonlyinstandby
state.
IfyouselectEnabled,your
computercanchargeexternal
devicesinlow-powerstates.
IfyouselectDisabled,your
computercannotchargeexternal
devicesinlow-powerstates.
AlwaysOnUSBChargein
BatteryMode
Disabled
Enabled
Note:Thisitemisavailableonly
whentheAlwaysOnUSBisset
asEnabled.
Enableordisablethefunctionof
chargingexternaldeviceswhen
yourcomputerisinhibernation
modeoristurnedoffwithout
connectingtoacpower.
IfyouselectEnabled,your
computercanchargeexternal
deviceswhenyourcomputerisin
hibernationmodeoristurnedoff
withoutconnectingtoacpower.
IfyouselectDisabled,your
computercannotchargeexternal
deviceswhenyourcomputerisin
hibernationmodeoristurnedoff
withoutconnectingtoacpower.
USB
USB3.0Mode
Disabled
Enabled
Auto
SettheUSB3.0controller
modefortheconnectorsshared
betweenUSB2.0andUSB3.0
controllers.
IfyouselectAuto,itwillenable
youtoconnectandroute
appropriateUSB3.0orUSB2.0
connectors.
IfyouselectEnabled,itwill
enabletheUSB3.0mode
andallowtheUSB3.0tobe
supportedintheoperating
system.
IfyouselectDisabled,itwill
disableandhidetheUSB3.0
Chapter5.Advancedconfiguration67
Table2.Configmenuitems(continued)
Menuitem
SubmenuitemSelectionComments
controller,andtheUSB3.0
connectorswillworkasUSB2.0
connectors.
FnandCtrlKeyswap
Disabled
Enabled
IfyouselectEnabled,theFnkey
willworkastheCtrlkey,andthe
CtrlkeywillworkastheFnkey.
Note:EvenwhenEnabledis
selected,youmustpresstheFn
keytoresumethecomputerfrom
sleepmodetonormaloperation.
F1–F12asprimary
function
Disabled
Enabled
EnabletheF1-F12functionor
thespecialfunctionprintedasan
icononeachkeyastheprimary
function.
Enabled:ExecutestheF1-F12
function.
Disabled:Executesthespecial
function.
Totemporarilyswitchtheabove
twooptions,pressFn+Escto
enableFnLock.TheFnLock
indicatorisonwhenFnLockis
enabled.
Keyboard/Mouse
FnStickykey
Disabled
Enabled
Whentheoptionisenabled,you
canpresstheFnkeytokeepitin
apressedcondition;thenpress
thedesiredfunctionkey.The
actionisequivalenttopressing
therequiredkeysimultaneously
withtheFnkey.Whenyoupress
theFnkeytwice,thestateis
lockeduntilyoupresstheFnkey
again.
BootDisplayDevice
ThinkPadLCD
HDMI
Displayondock
Selectavideodeviceforboot.
Display
BootTimeExtensionDisabled
1second
2seconds
3seconds
5seconds
10seconds
Thisoptiondefinestheamountof
timetoextendthebootprocess,
inseconds.
Thesystemcannotdetect
someexternalmonitorsduring
bootbecausetheyneedafew
secondstobeready.Trythis
optionifthemonitorbeingused
doesnotdisplaythebootscreen.
68UserGuide
Table2.Configmenuitems(continued)
Menuitem
SubmenuitemSelectionComments
Intel(R)SpeedStep
®
technology
Disabled
Enabled
EnableordisabletheIntel
SpeedSteptechnology.
IfyouselectEnabled,the
processorcanworkatlower
speedtosavepower.
IfyouselectDisabled,the
processoralwaysworksatthe
highestspeed.
CPUPowerManagement
Enabled
Disabled
Enableordisablethepower
savingfeaturethatstops
themicroprocessorclock
automaticallywhenthereareno
systemactivities.
Power
DisableBuilt-inBattery
Usethisfeaturetotemporarily
disablethebuilt-inbattery.The
systemwillbeautomatically
poweredoffafteryouselectthis
item.Thenthecomputerisready
tobeserviced.
Note:Theacpoweradapter
mustbedisconnectedtoperform
thisoperation.Thebuilt-in
batterywillbeautomatically
enabledwhentheacpower
adapterisreconnected.
PasswordBeepDisabled
Enabled
Enablethisoptiontohavea
beepsoundwhenthesystemis
waitingforapower-on,harddisk,
orsupervisorpassword.Different
beepswillbesoundedwhenthe
enteredpasswordmatchesor
doesnotmatchtheconfigured
password.
BeepandAlarm
KeyboardBeepDisabled
Enabled
Enableordisablethekeyboard
beepwhenunmanageablekey
combinationsarepressed.
CoreMulti-Processing
Disabled
Enabled
Enableordisableadditional
executioncoreunitswithina
processor.
IfyouselectEnabled,additional
executioncoreunitswillbe
enabledwithinaprocessor.
IfyouselectDisabled,onlyone
executioncoreunitisenabled
withinaprocessor.
CPU
IntelHyper-Threading
Technology
Disabled
Enabled
Enableordisableadditional
processorthreadswithina
processorcore.
Chapter5.Advancedconfiguration69
Table2.Configmenuitems(continued)
Menuitem
SubmenuitemSelectionComments
IfyouselectEnabled,additional
processorthreadswillbe
enabled.Thesethreadsappear
asadditionalprocessorsbut
sharesomeresourceswiththe
otherthreadswithinaprocessor.
IfyouselectDisabled,onlyone
processorthreadisenabled
withineachexecutioncoreunit.
IntelNFFIntelNFFcontrolDisabled
Enabled
Thisoptionenablesordisables
theIntelNetworkFrame
Forwarder(NFF)function.
DateandTimemenu
Tochangethedateortimeofyourcomputer,selecttheDate/TimetabfromtheThinkPadSetupmenu.
Thendothefollowing:
1.UsethepointerkeystoselectSystemDateorSystemTime.
2.Typeadateortime.
Securitymenu
Tochangethesecuritysettingsofyourcomputer,selecttheSecuritytabfromtheThinkPadSetupmenu.
ThefollowingtableliststheSecuritymenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table3.Securitymenuitems
Menuitem
SubmenuitemSelectionComments
SupervisorPassword
Disabled
Enabled
Referto“Supervisorpassword”on
page56.
LockUEFIBIOSSettings
Disabled
Enabled
Enableordisablethefunctionthat
protectsitemsintheThinkPad
Setupprogramfrombeingchanged
byunauthorizedusers.Bydefault,
thisissettoDisabled.Ifyouset
thesupervisorpasswordandenable
thisfunction,noonebutyoucan
changetheitemsintheThinkPad
Setupprogram.
Passwordatunattended
boot
Disabled
Enabled
IfyouselectandenablePassword
atunattendedboot,apassword
promptwillbedisplayedwhen
thecomputeristurnedon,from
eitherapower-offorhibernation
state.IfyouselectDisabled,no
passwordpromptwillbedisplayed;
Password
70UserGuide
Table3.Securitymenuitems(continued)
Menuitem
SubmenuitemSelectionComments
thecomputergoesaheadandloads
theoperatingsystem.Toprevent
unauthorizedaccess,youcanset
theuserauthenticationonthe
operatingsystem.
PasswordatrestartDisabled
Enabled
IfyouselectandenablePassword
atrestart,apasswordpromptwill
bedisplayedwhenyourestartthe
computer.IfyouselectDisabled,no
passwordpromptwillbedisplayed;
thecomputergoesaheadandloads
theoperatingsystem.Toprevent
unauthorizedaccess,youcanset
theuserauthenticationonthe
operatingsystem.
SetMinimumLength
Disabled
xcharacters
(4≤x≤12)
Specifyaminimumlengthfor
power-onpasswordandharddisk
passwords.Ifyousetthesupervisor
passwordandspecifyaminimum
lengthforpasswords,noonebut
youcanchangethelength.
Power-OnPassword
Disabled
Enabled
Referto“Power-onpassword”on
page55.
HardDisk1PasswordDisabled
Enabled
Referto“Harddiskpasswords”on
page57.
HardDisk2PasswordDisabled
Enabled
Referto“Harddiskpasswords”on
page57.
Note:Thisitemisavailablewhen
yourcomputerisequippedwithan
M.2solid-statedrive.
SecurityChip
Active
Inactive
Disabled
IfyouselectActive,thesecurity
chipwillbefunctional.Ifyouselect
Inactive,theSecurityChipoption
willbevisible,butthesecuritychip
willnotbefunctional.Ifyouselect
Disabled,theSecurityChipoption
willbehiddenandthesecuritychip
willnotbefunctional.
SecurityReporting
Options
Enableordisablethefollowing
securityreportingoptions:
BIOSROMStringsReporting:
BIOStextstring
CMOSReporting:CMOSdata
NVRAMReporting:Security
datastoredintheAssetID
SMBIOSReporting:SMBIOS
string
Note:Thisitemisavailablewhen
SecurityChipissetasActive.
SecurityChip
Chapter5.Advancedconfiguration71
Table3.Securitymenuitems(continued)
Menuitem
SubmenuitemSelectionComments
ClearSecurityChip
EnterThisoptionisusedtoclear
encryptionkeys.Itwill
notbepossibletoaccess
already-encrypteddataafter
thesekeysarecleared.
Note:Thisitemisavailablewhen
SecurityChipissetasActive.
PhysicalPresencefor
Provisioning
Disabled
Enabled
Thisoptionenablesordisables
confirmationofauserphysical
presencewhenprovisioningthe
securitychip.
IfyouselectEnabled,auser
confirmationscreenwillbe
displayedwhenprovisioningthe
securitychip.
IfyouselectDisabled,nouser
confirmationscreenwillbe
displayedwhenprovisioningthe
securitychip.
PhysicalPresencefor
Clear
Disabled
Enabled
Thisoptionenablesordisables
confirmationofauserphysical
presencewhenclearingthesecurity
chip.
IfyouselectEnabled,auser
confirmationscreenwillbe
displayedwhenclearingthesecurity
chip.
IfyouselectDisabled,nouser
confirmationscreenwillbe
displayedwhenclearingthesecurity
chip.
FlashBIOSUpdatingby
End-Users
Disabled
Enabled
IfyouselectEnabled,alluserscan
updatetheUEFIBIOS.Ifyouselect
Disabled,onlythepersonwho
knowsthesupervisorpasswordcan
updatetheUEFIBIOS.
UEFIBIOSUpdateOption
SecureRollBack
Prevention
Disabled
Enabled
IfyouselectDisabled,youcanflash
toanearlierversionoftheUEFI
BIOS.
IfyouselectEnabled,youcannot
flashtoanearlierversionoftheUEFI
BIOS.
Note:ThisitemissetasDisabled
bydefaultwhentheOSOptimized
DefaultsontheRestartmenuis
setasDisabled.Thisitemisset
asEnabledbydefaultwhenthe
72UserGuide
Table3.Securitymenuitems(continued)
Menuitem
SubmenuitemSelectionComments
OSOptimizedDefaultsissetas
Enabled.
MemoryProtectionExecutionPreventionDisabled
Enabled
Somecomputervirusesandworms
causememorybufferstooverflow.
ByselectingEnabledyoucan
protectyourcomputeragainst
attacksbysuchvirusesandworms.
Ifyoufindthatanapplication
programdoesnotruncorrectlyafter
choosingEnabled,selectDisabled
andresetthesetting.
Intel(R)Virtualization
Technology
Disabled
Enabled
IfyouselectEnabled,aVirtual
MachineMonitor(VMM)canutilize
theadditionalhardwarecapabilities
providedbyIntelVirtualization
Technology.
Virtualization
Intel(R)VT-dFeature
Disabled
Enabled
IntelVT-dstandsforIntel
VirtualizationTechnologyfor
directedI/O.Whenenabled,aVMM
canutilizetheplatforminfrastructure
forI/Ovirtualization.
Note:Thisitemisavailablewhen
theprocessorofyourcomputer
supportsthisfeature.
WirelessLANDisabled
Enabled
IfyouselectEnabled,youcanuse
theWirelessLANdevice.
BluetoothDisabled
Enabled
IfyouselectEnabled,youcanuse
theBluetoothdevice.
USBPort
Disabled
Enabled
IfyouselectEnabled,youcanuse
theUSBconnectors.
MemoryCardSlot
Disabled
Enabled
IfyouselectEnabled,youcanuse
thememorycardslotforanSDcard
oraMultiMediaCard.
IntegratedCamera
Disabled
Enabled
IfyouselectEnabled,youcanuse
thecamera.
MicrophoneDisabled
Enabled
IfyouselectEnabled,youcanuse
themicrophone(internal,external,
orline-in).
I/OPortAccess
SensorHub
Disabled
Enabled
IfyouselectEnabled,youcanuse
thesensorhub.
Chapter5.Advancedconfiguration73
Table3.Securitymenuitems(continued)
Menuitem
SubmenuitemSelectionComments
Anti-Theft
Computrace
Enabled
Disabled
Permanently
Disabled
EnableordisabletheUEFIBIOS
interfacetoactivatethecomputrace
feature.Thecomputracefeature
enablesyoutotrackandsecure
yourcomputer.
Note:IfyousettheComputrace
itemasPermanentlyDisabled,it
cannotbeenabledagain.
SecureBoot
Disabled
Enabled
EnableordisabletheSecureBoot
feature.
IfyouenabletheSecureBoot,
thefollowingitemsettingsonthe
Startupmenualsowillchange
automatically:
1.TheUEFI/LegacyBootsetting
willchangetoUEFIOnly.
2.TheCSMSupportsettingwill
changetoNo.
SelectEnabletoprevent
unauthorizedoperatingsystems
fromrunningatboottime.
SelectDisabledtoallowany
operatingsystemstorunatboot
time.
Note:ThisitemissetasDisabled
bydefaultwhentheOSOptimized
DefaultsontheRestartmenuis
setasDisabled.Thisitemisset
asEnabledbydefaultwhenthe
OSOptimizedDefaultsissetas
Enabled.
PlatformMode
UserMode
SetupMode
Specifythesystemoperatingmode.
SecureBootModeStandardMode
CustomMode
SpecifytheSecureBootmode.
ResettoSetupMode
Yes
No
Thisoptionisusedtoclearthe
currentplatformkeyandputthe
systemintosetupmode.Youcan
installyourownplatformkeyand
customizetheSecureBootsignature
databasesinsetupmode.Secure
Bootmodewillbesettocustom
mode.
SecureBoot
RestoreFactorykeysYes
No
Thisoptionisusedtorestoreall
keysandcertificatesinSecureBoot
databasestofactorydefaults.Any
customizedSecureBootsettingswill
beerased,andthedefaultplatform
keywillbere-establishedalongwith
74UserGuide
Table3.Securitymenuitems(continued)
Menuitem
SubmenuitemSelectionComments
theoriginalsignaturedatabases
includingcertificateforWindows8
andWindows10operatingsystem.
Startupmenu
Tochangethestartupsettingsofyourcomputer,selecttheStartuptabfromtheThinkPadSetupmenu.
Attention:
Afteryouchangethestartupsequence,ensurethatyouselectacorrectdeviceduringacopy,asave,ora
formatoperation.Otherwiseyourdatamightbeerasedoroverwritten.
IfyouareusingtheBitLockerdriveencryption,donotchangethestartupsequence.BitLockerdrive
encryptionlocksthecomputerfromstartingoncedetectsthechangeofstartupsequence.
Tochangethestartupsequencetemporarilysothatthecomputerstartsfromadesireddrive,dothefollowing:
1.Restartthecomputer.WhentheThinkPadlogoisdisplayed,pressF12.
2.Selectthedevicethatyouwantthecomputertostartfrom.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevices,ortheoperating
systemcannotbefound.
ThefollowingtableliststheStartupmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.
Table4.Startupmenuitems
Menuitem
SelectionComments
Boot
Selectthebootdevicewhenyou
pressthepowerbuttontoturnonthe
computer.
UEFI/LegacyBoot
Both
UEFIOnly
LegacyOnly
UEFI/LegacyBootPriority
LegacyFirst
UEFIFirst
CSMSupport
No
Yes
Selectsystembootcapability.
Both:Thesystembootsbythe
followingUEFI/LegacyBootPriority
setting.
UEFIOnly:Thesystembootsfrom
theUEFIenabledoperatingsystem.
LegacyOnly:Thesystembootsfrom
anyoperatingsystemotherthanthe
UEFIenabledone.
Note:IfyouselectUEFIOnly,the
systemcannotbootfromthebootable
devicesthatdonothavetheUEFI
enabledoperatingsystem.
CompatibilitySupportModule(CSM)is
requiredforbootingthelegacyoperating
system.IfyouselectUEFIOnly,CSM
Supportwillbeselectable.ForBothor
Chapter5.Advancedconfiguration75
Table4.Startupmenuitems(continued)
Menuitem
SelectionComments
LegacyOnlymode,CSMSupportwill
notbeselectable.
Note:TheBothandtheCSMSupport
selectionsareavailablewhentheOS
OptimizedDefaultsontheRestart
menuissetasDisabled,theUEFI
OnlyselectionisavailablewhentheOS
OptimizedDefaultsontheRestart
menuissetasEnabled.
BootMode
Quick
Diagnostics
Quick:Thediagnosticsplashscreenwill
notbedisplayedunlessyoupressEsc
duringstartingthesystem.
Diagnostics:Thediagnosticsplash
screenisalwaysdisplayedduring
startingthesystem.
OptionKeyDisplay
Enabled
Disabled
Choosewhethertoshowtheoptionkey
messagewhenthesystemisstarted.
BootDeviceListF12Option
Enabled
Disabled
IfyouselectEnabled,apop-upboot
deviceListwillbedisplayedwhenyou
pressF12key.
Note:Onlythepersonwhoknowsthe
supervisorpasswordcanchangethe
settingofthisoption.
BootOrderLock
Disabled
Enabled
IfyouselectDisabled,yourcomputer
willbootusingthedefaultpriority.Ifyou
selectEnabled,yourcomputerwillboot
usingthepriorityyouhavecustomized.
Restartmenu
ToexittheThinkPadSetupprogramandrestartthecomputer,selectRestartfromtheThinkPadSetupmenu.
76UserGuide
Thefollowingsubmenuitemsaredisplayed:
ExitSavingChanges:Savethechangesandrestartthecomputer.
ExitDiscardingChanges:Discardthechangesandrestartthecomputer.
Note:ThechangesofthefollowingsubmenuitemswillnotbediscardedandcanberesetinThinkPad
Setupmenu:
Date&Time
Supervisorpassword
Power-onpassword
Harddiskpassword
LoadSetupDefaults:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheWindows8orWindows10certificationrequirements.
Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,
UEFI/LegacyBoot,SecureBoot,andSecureRollBackPrevention.Ensurethatyoudonotenablethe
OSOptimizedDefaultsifyourcomputerisonlyinstalledwiththeWindows7operatingsystem.
DiscardChanges:Discardthechanges.
Note:ThechangesofthefollowingsubmenuitemswillnotbediscardedandcanberesetinThinkPad
Setupmenu:
Date&Time
Supervisorpassword
Power-onpassword
Harddiskpassword
SaveChanges:Savethechanges.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdateopticaldiscoraflashupdate
programrunningintheWindowsenvironment.Whenyouinstallanewprogram,adevicedriver,orhardware,
youmightbeinformedtoupdatetheUEFIBIOS.
ForinstructionsonhowtoupdatetheUEFIBIOS,goto:
http://www.lenovo.com/ThinkPadDrivers
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownasTotalCostofOwnership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingaharddiskdriveorhybriddrive,andinstallingaprogram.
Chapter5.Advancedconfiguration77
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.7.1.SMBIOSprovidesinformationaboutthehardwarecomponentsof
yourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedeviceson
thesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
78UserGuide
Chapter6.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thechapterprovidesinformationthatcanhelpyoukeepyourcomputerrunning
smoothly.
“Generaltipsforpreventingproblems”onpage79
“Makingsuredevicedriversarecurrent”onpage80
“Takingcareofyourcomputeronpage81
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,youarenot
recommendedtousetheM.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisdesigned
anddevelopedforcache”functionpurposeonly.IfyouusetheM.2solid-statedriveasabootable
device,itsreliabilityisnotguaranteed.
Checkthecapacityofyourharddiskdriveorhybriddrivefromtimetotime.Iftheharddiskdriveorhybrid
drivegetstoofull,theWindowsoperatingsystemwillslowdownandmightproduceerrors.
Tochecktheharddiskdriveorhybriddrivecapacity,dothefollowing:
ForWindows7:ClickStartComputer.
ForWindows8.1:OpentheFileExplorerandclickComputer.
ForWindows10:OpentheFileExplorerandclickThisPC.
Emptyyourrecyclebinonaregularbasis.
Usediskdefragmenttoolregularlyonyourharddiskdriveorhybriddrivetoimprovedataseekand
readtimes.
Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter8“Recoveryoverview”onpage101
.
UpdatedevicedriversandtheUEFIBIOSwhenneeded.
Profileyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
©CopyrightLenovo2015
79
Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
AccessThinkPadSetupandloadthedefaultsettings.
Restartthecomputerandstarttherecoveryoperation.
Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
Forsuspectedharddiskdriveorhybriddriveissues,referto“Diagnosingproblems”onpage85andruna
diagnostictestforthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnot
startup,downloadthefilestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.
Runthetestandrecordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesor
messages,calltheCustomerSupportCenterwiththecodesormessagesandthecomputerinfrontof
you.Atechnicianwillassistyoufurther.
Ifrequired,youcanfindthecontactinformationabouttheCustomerSupportCenterforyourcountryor
regionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,ensurethat
youhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthecomputer
isproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.
Makingsuredevicedriversarecurrent
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecificdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
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scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.
Takingcareofyourcomputer
Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheimportanttipsinthistopic,youwillgetthemostuseand
enjoymentoutofyourcomputer.
Becarefulaboutwhereandhowyouwork
Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
Someappliances,suchascertainportabledesktopfansorairpurifiers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtothecomputer.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofa
dischargefromyourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.
Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:
Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.
Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.
Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Note:Notallsuchappliancescauseasignificantelectrostaticcharge.
Begentlewithyourcomputer
Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.
Carryyourcomputerproperly
Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
Handlestoragemediaanddrivesproperly
Wheninstallingthestoragedrive,followtheinstructionsshippedwithyourhardware,andapplypressure
onlywhereneededonthedevice.
Turnoffyourcomputerbeforeyoureplacethestoragedrive.
Afteryoureplacetheprimarystoragedrive,reattachthecoverofthedriveslot.
Chapter6.Preventingproblems81
Storeyourexternalandremovableharddiskdrivesoropticaldrivesinappropriatecontainersor
packagingwhentheyarenotbeingused.
BeforeyouinstallamemorycardsuchasanSDcard,SDHCcard,SDXCcard,andaMultiMediaCard,
touchametaltableoragroundedmetalobject.Thisactionreducesanystaticelectricityfromyour
body.Staticelectricitycoulddamagethedevice.
Whentransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyourcomputerin
sleeporhibernationmodebeforethedatatransferiscomplete;otherwise,yourdatacouldbecome
damaged.
Takingcareinsettingpasswords
Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,and
youmighthavetoreplacethesystemboardorthestoragedrive.
Registeringyourcomputer
RegisteryourThinkPadcomputerwithLenovoathttp://www.lenovo.com/register.Formoreinformation,
see“Registeringyourcomputer”onpage15.
Besurenottomodifyyourcomputer
OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
Cleaningthecoverofyourcomputer
Occasionallycleanyourcomputerbydoingthefollowing:
1.Prepareamixtureofagentlekitchen-usedetergent(onethatdoesnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline).Use5partswaterto1partdetergent.
2.Absorbthediluteddetergentintoasponge.
3.Squeezeexcessliquidfromthesponge.
4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.
5.Wipethesurfacetoremovethedetergent.
6.Rinsethespongewithcleanrunningwater.
7.Wipethecoverwiththecleansponge.
8.Wipethesurfaceagainwithadry,soft,lint-freecloth.
9.Waitforthesurfacetodrycompletelyandremoveanyfibersfromthecloth.
Cleaningyourcomputerkeyboard
Tocleanthecomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Ensurethatnoliquiddripsonto
orbetweenthekeys.
3.Allowtodry.
4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
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Cleaningyourcomputerdisplay
Tocleanthecomputerdisplay,dothefollowing:
1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas
pressedfromtheoutside.
2.Wipeordustthestaingentlywithasoft,drycloth.
3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.
Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.
4.Wringoutasmuchoftheliquidasyoucan.
5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.
6.Besuretodrythedisplaybeforeclosingit.
Chapter6.Preventingproblems83
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Chapter7.Troubleshootingcomputerproblems
Thischapterprovidesinformationonwhattodoifyouexperienceaproblemwithyourcomputer.
Thischaptercontainsthefollowingtopics:
“Diagnosingproblems”onpage85
“Troubleshooting”onpage85
Diagnosingproblems
Ifyouexperienceproblemswithyourcomputer,usetheLenovoSolutionCenterprogramasastarting
pointforsolvingthem.
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
Notes:
TheLenovoSolutionCenterprogramalsoisavailablefordownloadedat:
http://www.lenovo.com/diags
IfyouareusingotherWindowsoperatingsystemratherthanWindows7,Windows8.1,orWindows10,
youcanfindthelatestinformationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diags
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media,whichyoucanusetorestoretheharddiskdriveorhybriddrivetothefactorydefaultstate.Formore
information,see“Creatingandusingarecoverymedia”onpage101
.
ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage12
.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheLenovoSolutionCenter
program,saveandprintthelogfilescreatedbytheprogram.Youwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,orabeepsoundswhen
youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto
solvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourcomputeriscompletelyunresponsive(youcannotusetheTrackPointpointingdeviceorthe
keyboard),dothefollowing:
1.Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer,andthenrestartthe
computerbypressingthepowerbutton.
©CopyrightLenovo2015
85
Note:Ifyoucannotturnoffyourcomputer,orifyoucannotrestartit,continuewithstep2.
2.Removetheacpoweradapterfromthecomputer,andresetthesystembyinsertingastraightened
paperclipintotheemergency-resethole.Tolocatetheresethole,referto“Bottomview”onpage6.
Reattachtheacpoweradapter.
Notes:
a.Ifthecomputerdoesnotturnon,continuewithstep3.
b.Ifthecomputerstartswithacpowerbutdoesnotstartwhenacpowerisdisconnected,callthe
CustomerSupportCenterforsupport.Gotohttp://www.lenovo.com/support/phoneforthelatest
listofsupportphonenumbersforyourcountryorregion.
3.Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,
andsoon).Repeatstep2.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Themorequicklyyoustopthecurrentfrompassingthroughthe
computerthemorelikelyyouwillreducedamagefromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.
Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecktheSecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
Message:0187:EAIAdataaccesserror.
Solution:EnterThinkPadSetuptochecktheSecuritysettings.PressF10andthenpressEnterto
restartthesystem.
Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Resettheblock#0and1,forexample
theboxSerialNumber,and/orblock#4and5,forexampletheUUID.
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Message:0189:InvalidRFIDconfigurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Resettheblock#0and1,forexample
theboxSerialNumber,and/orblock#4and5,forexampletheUUID.
Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Badsystemconfigurationchangerequesthasbeendetected,forexample,theBootBlock
updatehasfailedorunknownrequestpackethasbeendetected.Tocleartheerror,entertheThinkPad
Setupprogram.
Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
Message:0251:SystemCMOSchecksumbad.
Solution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputeruses
thedefaultsettings.RunThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
Message:0271:RealTimeClockError-CheckDateandTimesettings.
Solution:Neitherthedatenorthetimeissetinthecomputer.EnterThinkPadSetuptosetthedateand
time.
Message:2000:ActiveProtectionsensordiagnosticsfailed.
Solution:TheActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
Message:2100:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive
serviced.
Message:2102:DetectionerroronHDD2(M.2SATA)
Solution:TheM.2SATAdeviceisnotworking.HavetheM.2SATAdeviceserviced.
Message:2110:ReaderroronHDD0(MainHDD)
Solution:Themainharddiskdriveorhybriddriveisnotworking.Havethemainharddiskdriveor
hybriddriveserviced.
Message:2112:ReaderroronHDD2(M.2SATA)
Solution:TheM.2SATAdeviceisnotworking.HavetheM.2SATAdeviceserviced.
Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
Message:2201:MachineUUIDisinvalid.
Chapter7.Troubleshootingcomputerproblems87
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
Message:Fanerror
Solution:Coolingfanhasfailed.Havethecomputerserviced.
Message:Thermalsensingerror
Solution:Thethermalsensorisnotfunctioningcorrectly.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
Beeperrors
Table5.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Memoryproblem.Shutdownthecomputerimmediately
andhavethecomputerserviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
moreshortbeep,andthreeshortbeeps
PCIresourceproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
OnelongandtwoshortbeepsVideoproblem.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
Fourcyclesoffourshortbeeps
TCG*-compliantfunctionality-relatedproblem(might
betheBIOScodevalidationfailure).Shutdownthe
computerimmediatelyandhavethecomputerserviced.
*TCGistheabbreviationforTrustedComputingGroup.
Fiveshortbeeps
Systemboardproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fiveshortbeeps,pause,fiveshortbeeps,andpause
TCG-compliantfunctionality-relatedproblem(mightbe
theTPMinitializationfailure).Continuewiththeboot
processandcalltheLenovoservicecenterfortechnical
support.
Memorymoduleproblems
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
2.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
3.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
4.RuntheLenovoSolutionCenterprogram.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems:
Ethernetproblems
Problem:Thecomputercannotconnecttothenetwork.
Solution:Ensurethat:
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TheLenovoUSB2.0EthernetAdapter,theThinkPadUSB3.0EthernetAdapter,orthesupported
dockisconnectedcorrectlytoyourcomputer.
Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedtotheRJ45connectorofthehubandalsotothe
LenovoUSB2.0EthernetAdapterortheThinkPadUSB3.0EthernetAdapteronyourcomputer.The
maximumallowabledistancefromthecomputertothehubis100meters(328feet).Ifthecableis
connectedandthedistanceiswithinthelimitbuttheproblempersists,tryadifferentcable.
Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.OpenControlPanelandclickHardwareandSoundDeviceManager.Ifyouarepromptedfor
anadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
2.Iftheexclamationmark!isdisplayednexttotheadapternameunderNetworkadapters,you
mightnotbeusingthecorrectdriverorthedrivermighthavebeendisabled.Toupdatethedriver,
right-clickthehighlightedadapter.
3.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
Theswitchconnectorandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchconnectoralsoisconfigured
forfullduplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultin
lostconnections.
Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe
previoussolutionfortheproceduretoensurethatthecorrectdevicedriverisinstalled.
Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnection
failsorerrorsoccur.
Solution:
UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
Connecttoa1000BASE-Thub/switch(not1000BASE-X).
Problem:TheWakeOnLANfeatureisnotworking.
Solution:EnsurethatWakeOnLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
Problem:MycomputerisaGigabitEthernetmodel,butthecomputercannotconnecttothenetworkat
1000Mbps.Instead,itconnectsat100Mbps.
Solution:
Tryanothercable.
Ensurethatthelinkpartnerissettoauto-negotiate.
Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Ensurethat:
TheAirplanemodeisoff.
Chapter7.Troubleshootingcomputerproblems89
YourwirelessLANdriveristhelatestversion.
Yourcomputeriswithinrangeofawirelessaccesspoint.
Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthewindows
notificationarea.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,referto
theAccessConnectionshelpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Bluetoothproblems
Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanelandclickHardwareandSoundSoundPlayback.
3.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
TrackPointpointingdeviceproblems
Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
Whenthecomputeristurnedon
Whenthecomputerresumesnormaloperation
WhentheTrackPointpointingdeviceiskeptpressedforalongtime
Whenthetemperaturechanges
Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheThinkPadpointing
devicesettingwindow.
Keyboardproblems
Problem:Allorsomekeysonthekeyboarddonotwork.
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Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Ensurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,ensurethatyouseethismessage:Device
Status:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,andaudiodevices.
Computerscreenproblems
Problem:Thescreenisblank.
Solution:Dothefollowing:
Pressthedisplaymode-switchingkeytobringuptheimage.
Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthebattery
isnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
Ifyourcomputerisinsleepmode,pressFntoresumefromthesleepmode.
Iftheproblempersists,followthesolutionforthefollowingproblem.
Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
Thedisplaydevicedriverisinstalledcorrectly.
Thescreenresolutionandcolorqualityarecorrectlyset.
Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Connecttheexternalmonitortoyourcomputer,andthenconnectthemonitortoanelectricaloutlet.
2.Turnontheexternalmonitor.
3.Right-clickonthedesktop,anddothefollowing:
ForWindows7andWindows8.1:ClickScreenresolution.
ForWindows10:ClickDisplaysettingsAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternaldisplay,clicktheDetectbutton.
4.SelecttheexternalmonitorandsetResolution.
Chapter7.Troubleshootingcomputerproblems91
5.Dothefollowing:
ForWindows7andWindows8.1:ClickAdvancedsettings.
ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.Checkthemonitorinformationtoensurethatthemonitortypeiscorrect.
Ifthemonitortypeiscorrect,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
1.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
2.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
3.ClicktheDrivertab.
4.ClickUpdateDriver.
5.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
6.CleartheShowcompatiblehardwarecheckbox.
7.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
8.Afterupdatingthedriver,clickClose.
9.FortheWindows7operatingsystem,tochangethecolorsettings,right-clickonthedesktop,and
clickScreenresolution.ClickAdvancedsettings,selecttheMonitortab,thensetColors.
10.ClickOK.
Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Didyouinstalltheoperatingsystemorapplicationprogramcorrectly?Iftheyareinstalledand
configuredcorrectly,havethecomputerserviced.
Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
IfyourcomputerispreinstalledwiththeWindows8.1orWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSoundPowerOptionsHighperformance.
3.Showtheadditionalplans,thenchooseHighperformance.
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Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Turnitonandlistenagain.
Solution:Ensurethat:
Thebatteryisinstalledcorrectly.
Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
Thecomputeristurnedon.(Turnthepowerbuttononagainforconfirmation.)
Ifapower-onpasswordisset:
Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreenis
low,increaseitbypressingF6.
TypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
Problem:WhenIturnonthecomputer,onlyawhitepointerisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdriveorhybriddrivebyusingpartition
software,informationaboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythepointeronthescreen,dothefollowing:
Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdriveorhybriddrive
byusingthesoftware,andrecoverthepartitionifrequired.
IfyoursystemisinstalledwiththeWindows8.1operatingsystem,useeithertheRemove
everythingandreinstallWindowsfunctionortherecoverydiscstorestorethesystemtothe
factorystate.
Iftheproblempersists,havethecomputerserviced.
Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
Pressthepowerbuttontoresumefromsleeporhibernation.
Externalmonitorproblems
Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplaymode-switchingkeyandselectthedesired
monitor.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
Chapter7.Troubleshootingcomputerproblems93
Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:Ensurethatthemonitortypeandotherinformationiscorrect.Dothefollowing:Ifnecessary,
updatethemonitordriver.See“Usinganexternaldisplay”onpage45.
Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
ForWindows7andWindows8.1:ClickScreenresolution.
ForWindows10:ClickDisplaysettingsAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternaldisplay,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
ForWindows7andWindows8.1:ClickAdvancedsettings.
ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorapplication
program?Ifyoudid,havetheexternalmonitorserviced.
Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
ForWindows7andWindows8.1:ClickScreenresolution.
ForWindows10:ClickDisplaysettingsAdvanceddisplaysettings.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysformultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.Settheresolutionfortheprimarydisplay.
8.ClicktheMonitor-2icon(fortheexternalmonitor).
9.Setthescreenresolutionforthesecondarydisplay.
10.Settherelativepositionofeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelative
position,buttheiconsmusttoucheachother.
94UserGuide
11.ClickOKtoapplythechanges.
Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.Refer
tothesolutiontotheaboveproblem.
Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheapplication,andthenchangethe
displayoutputlocation.
Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.For
details,seethedocumentationthatcomeswiththemonitor.
Audioproblems
Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.EnsurethattheConexantHDAudiodriverisenabledandconfiguredcorrectly.
Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.
Chapter7.Troubleshootingcomputerproblems95
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The
applicationsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailable
tocontrolthesoundfromwithintheapplication.
Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheVolumeMixeratminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixercontrolatminimum.
Toturnoffthesoundcompletely,gototheVolumeMixerbyclickingthespeakericoninthewindows
notificationarea,thenclickMixer.ClicktheMuteSpeakericon.
Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesoundintheMULTI-STREAMmodeatConexantHDAudioManager.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.OpenControlPanel.ClickHardwareandSound.
2.ClicktheConexantHDAudioManagericon.TheConexantHDAudioManagerwindowopens.
3.Lookatthetabsofplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbe
automaticallysetasthedefaultdevice,andtheheadphonetabiconwillbechecked.
4.Tosetadifferentdeviceasthedefault,clickthespeakertab.ClicktheSetDefaultDevicedrop
downlistbox.SelectSetDefaultDevice.Thatspeakertabiconwillnowhaveacheckmark.
5.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Ensurethatsound
comesfromthespeakers.
Fordetails,refertothehelpinformationsystemforConexantHDAudioManager.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
Problem:Thebuilt-inbatterycannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbuilt-inbattery.
Ifthebuilt-inbatterycannotbefullychargedin24hours,callLenovoCustomerServiceCentertohave
itserviced.
Problem:Yourcomputershutsdownbeforethebattery-statusiconshowsthatthebatteryisempty,or
thecomputeroperatesafterthebattery-statusiconshowsthatthebatteryisempty.
96UserGuide
Solution:Dischargeandrechargethebuilt-inbattery.
Problem:Theoperatingtimeforafullychargedbuilt-inbatteryisshort.
Solution:Dischargeandrechargethebuilt-inbattery.Ifyourbatteryoperatingtimeisstillshort,call
LenovoCustomerServiceCentertohaveitserviced.
Problem:Thecomputerdoesnotoperatewithafullychargedbuilt-inbattery.
Solution:Thesurgeprotectorinthebuilt-inbatterymightbeactive.Turnoffthecomputerforoneminute
toresettheprotector;thenturnonthecomputeragain.
Problem:Thebuilt-inbatterycannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Turnoffthecomputerandallowittocoolto
roomtemperature.Afteritcools,rechargethebattery.Ifitstillcannotbecharged,callLenovoCustomer
Servicetohaveitserviced.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedonthewindowsnotificationarea.Alsothesystem-status
indicatordoesnotblink.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheac
poweradapter.
3.Reconnecttheacpoweradapter,thenturnonthecomputer.
4.Ifthepoweradaptericonstillisnotdisplayedonthewindowsnotificationareaandthesystem-status
indicatordoesnotblink,havetheacpoweradapterandyourcomputerserviced.
Note:Todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsonthewindowsnotification
area.
Powerproblems
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“Statusindicators”onpage7.Thepowerbuttonislitwheneverthe
computerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableisfirmly
attachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
Ifyourcomputerdoesnotrunonbatterypower,dothefollowing:
1.Ifthebatteryrunsoutofpower,attachacpoweradaptertorechargethebattery.
2.Ifthebatteryischargedbutthecomputerdoesnotrun,callLenovoCustomerServiceCentertohave
itserviced.
Chapter7.Troubleshootingcomputerproblems97
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertingastraightenedpaper
clipintotheemergency-resethole.Tolocatetheemergency-resethole,referto“Bottomview”onpage6.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
Problem:Thecomputerenterssleepmode(thesleepindicatorturnson)immediatelyafterthepower-on
self-test.
Solution:Ensurethat:
Thebatteryischarged.
Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
11
.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet.
Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbefore
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmodewithout
attachingtheexternalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay
mode-switchingkey
tobringupthecomputerdisplay.
Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystem-statusindicator(illuminated
ThinkPadlogo)blinksslowlyandthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystem-statusindicator(illuminated
ThinkPadlogo).
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Ifthesystem-statusindicator(illuminatedThinkPadlogo)blinksslowly,yourcomputerisinsleepmode.
Connecttheacpoweradaptertothecomputer;thenpressFn.
Ifthesystem-statusindicator(illuminatedThinkPadlogo)isoff,yourcomputerisinpower-offstateor
inhibernationmode.Connecttheacpoweradaptertothecomputer;thenpressthepowerbutton
toresumeoperation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenot
savedyourdata,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonfor4seconds
ormore.Ifthesystemisstillnotreset,removetheacpoweradapterandresetthesystembyinserting
astraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,referto
“Bottomview”onpage6
.
Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage41.
Problemswithdrivesandotherstoragedevices
Thissectionincludesharddiskdriveorhybriddriveproblemsandsolid-statedriveproblems.
harddiskdriveorhybriddriveproblems
Problem:Theharddiskdriveorhybriddrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
Whentheharddiskdriveorhybriddrivebeginsorfinishesgettingaccesstodata.
Whenyoucarrytheharddiskdriveorhybriddrive.
Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveorhybriddriveandisnotadefect.
Problem:Theharddiskdriveorhybriddrivedoesnotwork.
Solution:OntheBootmenuofThinkPadSetup,ensurethattheharddiskdriveorhybriddriveisonthe
Bootpriorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforit
onthelistandpresstheShift+1key.ThismovestheentrytotheBootpriorityorderlist.
Problem:Aftersettingaharddiskpasswordontheharddiskdriveorhybriddriveofthecomputer,you
movedthedrivetoanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Chapter7.Troubleshootingcomputerproblems99
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Ensurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
Theapplicationisdesignedtooperatewithyouroperatingsystem.
Otherapplicationsruncorrectlyonyourcomputer.
Thenecessarydevicedriversareinstalled.
Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.EnsurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSoundDeviceManager.Ifyouare
promptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage85
foradiagnostictestoftheUSBconnector.
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Chapter8.Recoveryoverview
ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.
“RecoveryoverviewfortheWindows7operatingsystem”onpage101
“RecoveryoverviewfortheWindows8.1operatingsystem”onpage106
“RecoveryoverviewfortheWindows10operatingsystem”onpage109
RecoveryoverviewfortheWindows7operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsprovidedbyLenovoontheWindows7
operatingsystem.
Notes:
Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftware-
orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.
Theproductontherecoverymediamightbeusedonlyforthefollowingpurposes:
Restoretheproductpreinstalledonyourcomputer
Reinstalltheproduct
ModifytheproductusingtheAdditionalFiles
Topreventpotentialperformancerisksorunexpectedbehaviorthatmightbecausedbythenewharddisk
drivetechnology,itisrecommendedthatyouuseoneofthefollowingsoftwareprogramsforbackup:
RescueandRecoveryversion4.3orlater
SymantecNortonGhostversion15orlater
TostarttheSymantecNortonGhostprogram,dothefollowing:
1.ClickStartRun.TheRunwindowopens.
2.Typecmdinthefield.ThenclickOK.
3.Typeghost-align=1mbandpressEnter.
AcronisTrueImage2010orlater
ParagonBackup&Recovery10Suitorlater,ParagonBackup&Recovery10Homeorlater
Creatingandusingarecoverymedia
Youcanuserecoverymediatorestoretheharddiskdriveorhybriddrivetothefactorydefaultsettings.
Recoverymediaareusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethe
computer,orputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asa
precautionarymeasure,itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymedia.
Note:YoucancreaterecoverymediausingdiscsorexternalUSBstoragedevices.
©CopyrightLenovo2015
101
Tocreaterecoverymedia,clickStartAllProgramsLenovoPCExperienceLenovoTools
FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.
Youcanuserecoverymediatorestorethecomputertothefactorydefaultsettingsonly.Youcanuse
recoverymediatoputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,allthe
filescurrentlyontheharddiskdriveorhybriddrivewillbedeletedandreplacedbythefactorydefault
settings.
Touserecoverymedia,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintoanexternalopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Notes:
1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers
forsomedevices.See“Reinstallingpreinstalledapplicationsanddevicedrivers”onpage105.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksapplications,youmustusetheMicrosoftOffice
CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdriveorhybriddrivecontents
includingtheoperatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcandesignate
wheretheRescueandRecoveryprogramstoresthebackup:
Inaprotectedareaofyourharddiskdriveorhybriddrive
OnanattachedexternalUSBharddiskdrive
Onanetworkdrive
Onrecordablediscs(anexternalrecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsontheharddiskdriveorhybriddrive,youcanrestorethecomplete
contentsoftheharddiskdriveorhybriddrive,restoreonlytheselectedfiles,orrestoreonlytheWindows
operatingsystemandapplications.
Performingabackupoperation
ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoPCExperienceLenovoTools
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
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Performingarecoveryoperation
ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoPCExperienceLenovoTools
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoveryprogrammainwindow,clicktheLaunchadvancedRescueandRecovery
arrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage103.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdriveorhybrid
drivethatoperatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:
Rescuefilesfromyourharddiskdrive,yourhybriddrive,orabackup
TheRescueandRecoveryworkspaceenablesyoutolocatefilesonyourharddiskdriveorhybriddrive
andtransferthemtoanetworkdriveorotherrecordablemedia,suchasaUSBdeviceoradisc.This
solutionisavailableevenifyoudidnotbackupyourfilesorifchangesweremadetothefilessinceyour
lastbackupoperation.YoualsocanrescueindividualfilesfromaRescueandRecoverybackuplocated
onyourlocalharddiskdriveorhybriddrive,aUSBdevice,oranetworkdrive.
RestoreyourharddiskdriveorhybriddrivefromaRescueandRecoverybackup
IfyouhavebackedupyourharddiskdriveorhybriddriveusingtheRescueandRecoveryprogram,you
canrestoretheharddiskdriveorhybriddrivefromaRescueandRecoverybackup,evenifyoucannot
starttheWindowsoperatingsystem.
Restoreyourharddiskdriveorhybriddrivetothefactorydefaultsettings
TheRescueandRecoveryworkspaceenablesyoutorestorethecompletecontentsofyourharddisk
driveorhybriddrivetothefactorydefaultsettings.Ifyouhavemultiplepartitionsonyourharddiskdrive
orhybriddrive,youhavetheoptiontorestorethefactorydefaultsettingstotheC:partitionandleave
theotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestorethefactorydefaultsettingsevenifyoucannotstartthe
Windowsoperatingsystem.
Attention:IfyourestoretheharddiskdriveorhybriddrivefromaRescueandRecoverybackuporrestore
theharddiskdriveorhybriddrivetothefactorydefaultsettings,allfilesontheprimaryharddiskdriveor
hybriddrivepartition(usuallydriveC:)willbedeletedintherecoveryprocess.Ifpossible,makecopiesof
importantfiles.IfyouareunabletostarttheWindowsoperatingsystem,youcanusetherescuefilesfeature
oftheRescueandRecoveryworkspacetocopyfilesfromyourharddiskdriveorhybriddrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Ensurethatthecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Chapter8.Recoveryoverview103
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”on
page106
.
4.Dooneofthefollowing:
Torescuefilesfromyourharddiskdrive,yourhybriddriveorabackup,clickRescuefilesand
followtheinstructionsonthescreen.
TorestoreyourharddiskdriveorhybriddrivefromaRescueandRecoverybackuportorestore
yourharddiskdriveorhybriddrivetothefactorydefaultsettings,clickRestoreyoursystemand
followtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Notes:
1.Afterrestoringyourharddiskdriveorhybriddrivetothefactorydefaultsettings,youmighthaveto
reinstalldevicedriversforsomedevices.See“Reinstallingpreinstalledapplicationsanddevicedrivers”
onpage105.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksapplications,youmustusetheMicrosoftOffice
CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdriveor
hybriddrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofexternalopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemedium.
1.FromtheWindowsdesktop,clickStartAllProgramsLenovoPCExperienceLenovoTools
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadiscoraUSBharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.IntheBootMenuwindow,selectthedesiredexternalopticaldriveasthefirstbootdevice.Then,
inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
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IfyouhavecreatedarescuemediumusingaUSBopticaldriveoraUSBharddiskdrive,usethefollowing
instructionstousetherescuemedium:
1.Turnonyourcomputer.WhentheThinkPadlogoisdisplayed,pressF1.TheThinkPadSetup
programstarts.
2.ChoosetheConfigmenuandchangetheUSB3.0ModetobeDisabledfromtheUSBsubmenu.
3.Turnoffyourcomputer.
4.AttachtheUSBopticaldriveorharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
5.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
6.IntheBootMenuwindow,selecttheUSBCDorUSBHDDasthefirstbootdeviceandpressEnter.
Therescuemediumstarts.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledapplicationsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice
drivers.
Reinstallingpreinstalledapplications
Toreinstallselectedapplicationprograms,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheAPPSfolder.Initareseveralsubfoldersnamedforthevariouspreinstalledapplications.
4.Openthesubfolderfortheapplicationyouarereinstalling.
5.Double-clickSetup,andthenfollowtheon-screenstepstoreinstalltheprogram.
Reinstallingpreinstalleddevicedrivers
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentconfigurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheDRIVERSfolder.WithintheDRIVERSfolderareseveralsubfoldersnamedforthevarious
devicesinstalledinyourcomputer(forexample,AUDIOandVIDEO).
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
Inthesubfolderforthedevice,lookforatextfile(afilewiththeextension.txt).Thetextfilecontains
informationonhowtoreinstallthatdevicedriver.
Ifthesubfolderforthedevicecontainsafileofsetupinformation(afilewiththeextension.inf),you
canusetheAddNewHardwareprogram(intheWindowsControlPanel)toreinstallthedevicedriver.
Notalldevicedriverscanbereinstalledbyuseofthisprogram.IntheAddNewHardwareprogram,
whenpromptedforthedevicedriveryouwanttoinstall,clickHaveDiskandBrowse.Thenselect
thedevicedriverfilefromthedevicesubfolder.
Chapter8.Recoveryoverview105
Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Attention:Ifyouneedupdateddevicedrivers,donotdownloadthemfromtheWindowsUpdateWebsite.
ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversarecurrent”onpage80.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage104
.
Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddiskdrive
orhybriddrivetothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage101.
ChangetheUSB3.0ModetobeDisabledfromtheThinkPadSetupmenu.See“Creatingandusinga
rescuemedium”onpage104.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdriveor
hybriddrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthe
startupdevicesequence.Youmustfirstensurethatyourrescuedeviceissetasthefirstbootdevicein
thestartupdevicesequenceintheThinkPadSetupprogram.Fordetailedinformationabouttemporarilyor
permanentlychangingthestartupdevicesequence,see“Startupmenu”onpage75
.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows8.1operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8.1operatingsystem.
AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.
YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandfixtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8.1operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For
moreinformation,see“Creatingandusingrecoverymedia”onpage107.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click
SettingsChangePCsettingsUpdateandrecoveryRecovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
106UserGuide
Resettingyourcomputertothefactorydefaultsettings
Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault
settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith
yourcomputer,andresetallthesettingstothefactorydefaultsettings.
Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalfilesandsettingswillbe
deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputertothefactorydefaultsettings,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click
SettingsChangePCsettingsUpdateandrecoveryRecovery.
2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto
confirmtheoperation.
3.Dependingonyourneeds,dooneofthefollowing:
Toperformaquickformat,clickJustremovemyfilestostarttheprocess.Theprocesswilltake
severalminutes.
Toperformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill
takeseveralhours.
4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.
Usingtheadvancedstartupoptions
Withtheadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethe
startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms.Click
SettingsChangePCsettingsUpdateandrecoveryRecovery.
2.IntheAdvancedstartupsection,clickRestartnowTroubleshootAdvancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows8.1failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
Creatingandusingrecoverymedia
YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows
recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandfixthe
problemsonyourcomputer.
Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,
keeptheminasafeplaceanddonotusethemtostoreotherdata.
Chapter8.Recoveryoverview107
Creating recovery media
To create recovery media, you need a USB drive with at least 16 GB of storage. The required USB capacity
depends on the size of the recovery image.
Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
To create recovery media, do the following:
Note: Ensure that your computer is connected to ac power.
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentobringupthecharms,and
clickSearch.
2.TyperecoveryintheSearchfieldandclicktheSearchbutton.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.
ThenclickNext.
Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,
youwillcreaterecoverymediawithouttherecoverypartitioncontent.Youstillcanstartthecomputer
fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon
yourcomputerisdamaged.
5.ConnectaproperUSBdrivethenclickNext.
6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.
7.Whenthecreationoftherecoverymediafinishes,dooneofthefollowing:
Tokeeptherecoverypartitiononyourcomputer,clickFinish.
Todeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.
Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina
safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill
needtherecoverymediatorefreshorresetyourcomputer.
8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.
Usingrecoverymedia
Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use
recoverymediatorecoveryourcomputer.
Touserecoverymedia,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
2.Selecttherecoverydriveasthebootdevice.
3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.
4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour
PCifyouwanttoresetyourcomputertothefactorydefaultsettings.
FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8.1operatingsystem,goto:
http://go.microsoft.com/fwlink/?LinkID=263800
108UserGuide
RecoveryoverviewfortheWindows10operatingsystem
TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage109
.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettingsUpdate&securityRecovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup
settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Touseadvancedstartupoptions,dothefollowing:
Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettingsUpdate&securityRecovery.
2.IntheAdvancedstartupsection,clickRestartnowTroubleshootAdvancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows10operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
Chapter8.Recoveryoverview109
CreatingarecoveryUSBdrive
TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage).
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page85totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
110UserGuide
Chapter9.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
“BeforeyoucontactLenovo”onpage111
“Gettinghelpandservice”onpage111
“Purchasingadditionalservices”onpage113
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage15.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelp
asquicklyaspossible.
Whatistheproblem?Isitcontinuousorintermittent?
Isthereanerrormessage?Whatistheerrorcode,ifany?
Whatoperatingsystemareyouusing?Whichversion?
Whichsoftwareapplicationswererunningatthetimeoftheproblem?
Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
WhatisthenameofyourLenovoproduct?
Whatisthemachinetype?
Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you
willfindawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation
aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.
©CopyrightLenovo2015
111
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,readmefiles,and
helpfiles.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdisc.Formorespecificinformationand
links,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,orquestions
relatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,contact
theCustomerSupportCenter.
Usingdiagnosticprograms
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationofyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
whichcomeswiththeoperatingsystemorapplicationprogram.
ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify
hardwareproblems.See“Diagnosingproblems”onpage85
forinstructionsonusingthediagnostic
programs.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoWebsiteathttp://www.lenovo.com/support.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
Driversandsoftware
Diagnosticsolutions
Productandservicewarranty
Productandpartsdetails
Userguidesandmanuals
Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
112UserGuide
Thefollowingitemsarenotcovered:
ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedparts
Note:Allwarrantedpartscontaina7-characteridentificationintheformatFRUXXXXXXXora
10-characteridentificationintheformatFRUXXXXXXXXXX.
Identificationofsoftwareproblemsources
ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
Changes,modifications,orupgradestodevicedrivers
Installationandmaintenanceofnetworkoperatingsystems(NOS)
Installationandmaintenanceofapplicationprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
Machinetypeandmodel
Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
Descriptionoftheproblem
Exactwordingofanyerrormessages
Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
services;upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/essentials
Chapter9.Gettingsupport113
114UserGuide
Chapter10.Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andtravellingwithyourcomputer.
Accessibilityandcomfort”onpage115
“Travelingwithyourcomputeronpage119
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertoouraccessibilityinformationwhichoutlinesoureffortsinthisarea.SeeAccessibilityinformation”
onpage116
.
Ergonomicinformation
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Followingsome
simpleruleswillmakethingseasierandbringyouthemaximumbenefitsofyourcomputer.Keepinginmind
suchbasicsasgoodlightingandproperseating,forexample,canhelpyouimproveyourperformance
andachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inches).
Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay
screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.PressF5orF6
toadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourdesiredposture.
©CopyrightLenovo2015
115
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards
andtoprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyonthe
eyes.Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneye
fatigueorvisualdiscomfort,consultavisioncarespecialistforadvice.
Comfort
Observethefollowingguidelinestoachievegreatercomfortandimproveperformance.
Activesittingandrestbreaks:Thelongeryousitandworkwithyourcomputer,themoreimportantitisto
observeyourworkingposture.Follow“Ergonomicinformation”onpage115andpracticeactivesitting”to
avoiddiscomfortassociatedwithyourworkingpostures.Makingminorvoluntaryposturalchangesand
takingshortfrequentworkbreaksarethekeyingredientsforhealthycomputing.Yourcomputerislightand
mobile;youcaneasilyrepositionyourworkingsurfacetoaccommodatemanyposturemodifications.
Workareasetupoptions:Familiarizeyourselfwithallofyourofficefurnituresothatyouknowhowto
adjustyourworksurface,seat,andotherworktoolstoaccommodateyourpreferencesforcomfort.
Ifyourworkareaisnotinanofficesetting,besuretotakespecialnoteofemployingactivesitting
andtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelpyoumodifyandexpand
yourcomputertobestsuityourneeds.AccessthefollowingWebsitetoviewsomeoftheseoptions:
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystohelpthese
usersgetthemostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibility
informationfromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
OpenEaseofAccessCenter
RightShiftforeightseconds
TurnonorturnoffFilterKeys
116UserGuide
KeyboardshortcutFunction
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
TurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthentypeanyofthefollowingkeywords
forsearching:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccessEaseofAccessCenter.
3.Usethetoolsbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventslike
errormessages.
On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerwithoutusingaphysicalkeyboard,youcanuse
On-ScreenKeyboard.On-ScreenKeyboarddisplaysavisualkeyboardwithallthestandardkeys.You
canselectkeysusingthemouseoranotherpointingdevice,oryoucantaptoselectthekeysifyour
computersupportsmulti-touchscreen.
HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
Chapter10.Youandyourcomputer117
TouseSpeechRecognition,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccessSpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
ForWindows7andWindows8.1:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
ForWindows10:
1.Right-clickanemptyareaofthedesktopandselectDisplaysettingsAdvanceddisplaysettings.
2.SelectyourpreferredsettingunderResolution.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenteronpage117.
Tochangetheitemsizepermanently,dothefollowing:
Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalizationDisplay.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
118UserGuide
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingcomputercontrols,
connectors,andindicators”onpage1.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretravelling.
Traveltips
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
Althoughitissafetoallowyourcomputertogothroughthex-raymachinesatairportsecuritystations,it
isimportanttokeepyoureyesonthecomputeratalltimestopreventtheft.
Considerbringinganelectricaladapterforuseinanairplaneorautomobile.
Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerintoanairplane,takenoteofthefollowingtips:
Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictions
ontheuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.If
necessary,enabletheAirplanemodebeforeboarding.IntheAirplanemode,allwirelessfeaturesare
disabled.ToenabletheAirplanemode,dothefollowing:
ForWindows8.1:Swipeinfromtherightedgeofthescreentodisplaythecharms,tapSettings
ChangePCsettingsNetwork,andthenslidethecontrolforAirplanemodetotheright.
ForWindows10:OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAll
appstodisplayallprograms,andthenclickSettingsNetwork&InternetAirplanemode,and
thenslidethecontrolforAirplanemodetotheright.
Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
Travelaccessories
Thefollowingisachecklistofitemstoconsiderpackingwhenyouaregoingtotravel:
ThinkPadacpoweradapter
ThinkPadAC/DCcomboadapter
Externalmouse(ifyouareaccustomedtousingone)
Chapter10.Youandyourcomputer119
Aqualitycarryingcasethatprovidesadequatecushionandprotection
Externalstoragedevice
MiniHDMIcable
LenovoMini-HDMItoVGAMonitorCable
ThinkPadUSB3.0EthernetAdapter
LenovoUSB2.0EthernetAdapter
Ifyouaretravelingtoanothercountry,youmightneedtoconsideranacpoweradapterforthecountryto
whichyouaretravelling.
Topurchasetravelaccessories,gotohttp://www.lenovo.com/accessories.
120UserGuide
AppendixA.Regulatoryinformation
Wirelessrelatedinformation
Wirelessinteroperability
ThewirelessLANcardisdesignedtobeinteroperablewithanywirelessLANproductthatisbasedonDSSS,
CCK,and/orOFDMradiotechnology,andiscompliantto:
The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconWirelessLANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
TheWiFicertificationasdefinedbytheWi-FiAlliance.
ABluetoothdeviceisdesignedtobeinteroperablewithanyBluetoothproductthatiscomplianttoBluetooth
Specification4.0asdefinedbytheBluetoothSIG.
Note:DependingontheBluetoothcardandtheoperatingsystemyouuse,someprofilesmightnot
beavailable.
AdvancedAudioDistributionProfile(A2DP)
Audio/VideoControlTransportProtocol(AVCTP)
Audio/VideoDistributionTransportProtocol(AVDTP)
A/VRemoteControlProfile(AVRCP)
BasicImagingProfile(BIP)
BasicPrintingProfile(BPP)
Dial-UpNetworkingProfile(DUN)
FileTransferProfile(FTP)
GenericAccessProfile(GAP)
GenericA/VDistributionProfile(GAVDP)
HardcopyCableReplacementProfile(HCRP)
HeadsetProfile(HSP)
Hands-FreeProfile(HFP)
HumanInterfaceDeviceProfile(HID)
MessageAccessProfile(MAP)
ObjectExchangeProtocol(OBEX)
ObjectPushProfile(OPP)
PersonalAreaNetworkingProfile(PAN)
PhoneBookAccessProfile(PBAP)
ServiceDiscoveryProtocol(SDP)
SynchronizationProfile(SYNC)
VideoDistributionProfile(VDP)
GenericAttributeProfile(GATT)
ProximityProfile
FindMeProfile
©CopyrightLenovo2015
121
ImmediateAlertProfile
BatteryStatusProfile
Usageenvironmentandyourhealth
Integratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,the
levelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslike
forexamplemobilephones.
Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafety
standardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsand
recommendationsreflecttheconsensusofthescientificcommunityandresultfromdeliberationsofpanels
andcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.
Insomesituationorenvironment,theuseofintegratedwirelesscardsmightberestrictedbytheproprietor
ofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmightfor
exampleinclude:
Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blasting
areas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,such
aspacemakers.
Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificorganization(suchas
airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriorto
turningonthecomputer.
LocationoftheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnectwirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
1WirelessLANantenna(main)
2WirelessLANantenna(auxiliary)
122UserGuide
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/UserManuals
Certificationrelatedinformation
Thefollowingtablecontainsinformationoftheproductname,complianceID,andmachinetypes.
Productname
ComplianceID
Machinetypes
ThinkPadS1Yoga12
TP00062B20DLand20DK
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstotheThinkPadYoga12computer,machinetypes20DLand20DK.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
AppendixA.Regulatoryinformation123
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibility
Directive
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
EUcontact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
124UserGuide
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
AppendixA.Regulatoryinformation125
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
126UserGuide
AppendixB.WEEEandrecyclingstatements
Lenovoencouragesownersofinformationtechnologyequipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.InformationonproductrecyclingofferingscanbefoundonLenovo'sInternetsite
athttp://www.lenovo.com/social_responsibility/us/en/.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof
lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,
recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand
humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteat:http://www.lenovo.com/services_warranty/jp/ja/recycle/pcrecycle/.
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisservice
isprovidedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto
http://www.lenovo.com/services_warranty/jp/ja/recycle/personal/.
©CopyrightLenovo2015
127
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatterypackfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatterypackoranickelmetalhydridebatterypack.Ifyou
areacompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabatterypack,
contacttheproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.You
alsocanrefertotheinstructionsathttp://www.lenovo.com/jp/ja/environment/recycle/battery/.
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabatterypack,you
mustcomplywithlocalordinancesandregulations.Youalsocanrefertotheinstructionsat
http://www.lenovo.com/jp/ja/environment/recycle/battery/.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationfortheEuropeanUnion
128UserGuide
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/recycling
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
AppendixB.WEEEandrecyclingstatements129
130UserGuide
AppendixC.RestrictionofHazardousSubstancesDirective
(RoHS)
EuropeanUnionRoHS
LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoprogressonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
©CopyrightLenovo2015
131
ChinaRoHS
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
132UserGuide
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
AppendixC.RestrictionofHazardousSubstancesDirective(RoHS)133
134UserGuide
AppendixD.ENERGYSTARmodelinformation
ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20DLand20DK
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofyourcomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenyour
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default
Turnoffthedisplay:After10minutes
Putthecomputerintosleep:After20minutes
Toawakenyourcomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonyourcomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhileyourcomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthe
timeinsleepmode,bydisablingthesettingofWakeonLANforsleepmode.Todisablethesettingof
WakeonLANforsleepmode,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSoundDeviceManager.
3.IntheDeviceManagerwindow,expandNetworkadapters.
4.Right-clickyournetworkadapterdevice,andclickProperties.
5.ClickthePowerManagementtab.
©CopyrightLenovo2015
135
6.CleartheAllowthisdevicetowakethecomputercheckbox.
7.ClickOK.
136UserGuide
AppendixE.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATIONASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
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ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo
AccessConnections
ActiveProtectionSystem
RescueandRecovery
SecureDataDisposal
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
IntelandIntelSpeedSteparetrademarksofIntelCorporationintheU.S.and/orothercountries.
Microsoft,Windows,BitLocker,Cortana,andDirect3DaretrademarksoftheMicrosoftgroupofcompanies.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
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