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Solution: Ensure that the USB port is enabled in the ThinkPad Setup. Open the Device Manager window.
Ensure that the USB device setup is correct, and that the assignment of computer resource and the
installation of the device driver are correct. To open the Device Manager window, go to Control Panel and
ensure that you view Control Panel by Category, and click Hardware and Sound Device Manager. If you
are prompted for an administrator password or confirmation, type the password or provide confirmation.
Refer to “Diagnosing problems” on page 71 and run a diagnostic test of the USB connector.
Chapter 6. Troubleshooting computer problems 87
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