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Blijft indien mogelijk bij uw computer wanneer u Lenovo belt. Controleer voordat u belt of u de meest recente
stuurprogramma's en systeemupdates hebt gedownload, de diagnoseprogramma's hebt uitgevoerd en alle
systeemgegevens hebt genoteerd. Als u technische hulp inroept, zorg dan dat u het volgende bij de hand
hebt:
Machinetype en -model
Serienummers van uw computer, beeldscherm en andere componenten, of uw aankoopbewijs
Beschrijving van het probleem
De exacte tekst van foutberichten
Gegevens over de hardware- en softwareconfiguratie van het systeem
Telefoonnummers
Voor een lijst met telefoonnummers van de ondersteuning van Lenovo in uw land of regio gaat u naar
https://
pcsupport.lenovo.com/supportphonelist
of raadpleegt u de bij uw computer geleverde publicatie Veiligheid en
garantie.
Opmerking: Telefoonnummers kunnen zonder voorafgaande kennisgeving worden gewijzigd. De meest
recente telefoonnummers zijn beschikbaar op
https://pcsupport.lenovo.com/supportphonelist. Als het nummer
voor uw land of regio ontbreekt, neemt u contact op met uw Lenovo-wederverkoper of met uw Lenovo-
vertegenwoordiger.
Aanvullende services aanschaffen
Zowel tijdens als na de garantieperiode kunt u aanvullende services aanschaffen. De beschikbaarheid van
deze services en de namen ervan verschillen per land of regio.
Ga voor meer informatie over deze services naar
https://www.lenovo.com/services.
Hoofdstuk 10. Ondersteuning 145
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