609326
28
Zoom out
Zoom in
Previous page
1/34
Next page
24
Chapter 4. Troubleshooting
Incorrect characters appear
on the screen.
Are the operating system or programs installed
correctly? If they are installed and configured
correctly, have the computer serviced.
BIOS password problems
I forgot my password. If you forget your user password, you must ask the
system administrator to reset your user password.
If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will
be charged for parts and service.
If you forget your administrator password, a Lenovo
authorized servicer cannot reset your password. You
must take your computer to a Lenovo authorized
servicer or a marketing representative to have the
system board replaced. Proof of purchase is required,
and a fee will be charged for parts and service.
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns
off.
The battery power is getting low. Connect the AC
power adapter to the computer, or replace the battery
with a fully charged one.
The computer enters
sleep mode
immediately after Power-on
self-test (POST).
Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable
range. See “Chapter 2. Use and care Information” of
Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is within range, have the computer serviced.
The computer does not
return from sleep mode,
and the computer does not
work.
If your computer is in sleep mode, connect the AC
power adapter to the computer and then press any
key or the power button.
If the system still does not return from sleep mode,
stops responding, or cannot be turned off, reset the
computer. Unsaved data may be lost. To reset the
computer, press and hold the power button for 4
seconds or more.
28


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Lenovo S20-30 Touch at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Lenovo S20-30 Touch in the language / languages: English as an attachment in your email.

The manual is 2,77 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Lenovo S20-30 Touch

Lenovo S20-30 Touch User Manual - German - 36 pages

Lenovo S20-30 Touch User Manual - Dutch - 34 pages

Lenovo S20-30 Touch User Manual - French - 36 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info