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Procédure d’aide
LenovoEMC s’engage à fournir un excellent service de support clients. Dans le cadre de cet objectif,
Support Clients Lenovo offre différentes options de support répondant aux besoins dun grand nombre
d’utilisateurs. Pour obtenir des informations exhaustives sur les options de support disponibles pour votre
produit, visitez le site Web de support à l'adresse http://support.lenovoemc.com.
Vous trouverez ici un condensé des options disponibles sur le site de support, maintes fois primé, de
LenovoEMC, accessible 24 heures sur 24, 7 jours sur 7 :
Réponses aux questions fréquentes (FAQ)
Pages d’aide en ligne incluant des informations de pannage ou des procédures de base
Logiciel LenovoEMC à jour
Options avancées de support en ligne, telles que le chat et les e-mails directs
Copies électroniques des manuels de produits
Informations sur les options de support téléphonique
Informations sur les options avancées de service technique, telles que la restauration des
dones
Instructions relatives à la garantie et aux retours des produits
Les options de support disponibles peuvent varier en fonction de votre pays et de la langue choisie.Les
règles de support clients (notamment les frais assocs aux services) et les procédures propres à
LenovoEMC changent en fonction de l’évolution de la technologie et du marché. Pour obtenir des
informations sur les politiques actuelles de LenovoEMC, sélectionnez le lien Politiques de support sur la
bannière supérieure du site de support ou écrivez à :
LenovoEMC Customer Service
4059 South 1900 West
Roy, UT 84067, USA
Support supplémentaire
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