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Chapter 5. Recovery overview 23
Reinstalling the Windows 7 operating system
Attention: The recovery process is irreversible. Ensure that you have backed up your critical data before
using the recovery feature.
To reinstall the Windows 7 operating system, do the following:
1. Turn off the computer.
2. Start the computer. When the Lenovo logo is displayed, press F11 and then follow the on-screen
instructions to open the Product Recovery program.
3. Follow the on-screen instructions to reinstall the operating system.
Note: You can choose to restore your system partition to the original factory state or to a previously generated
backup.
Solving recovery problems
If you are unable to access the OneKey Recovery Pro workspace or the Windows environment, do either of
the following:
Use a rescue medium to start the OneKey Recovery Pro workspace.
Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive
to the factory default settings.
Note: If you are unable to access the OneKey Recovery Pro workspace or the Windows environment from a
rescue or recovery medium, you might not have the rescue device (an internal hard disk drive, a disc, a USB
hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must
first make sure that your rescue device is set as the first boot device in the startup device sequence in the BIOS
program. Go to the Startup Boot menu to temporarily or permanently change the startup device sequence.
Recovery solutions on the Windows 8.1 operating system
Recovery programs installed on the Windows 8.1 operating system
Your computer comes with the Windows recovery program installed on the Windows 8.1 operating system.
To launch the program, do the following:
1. Turn off the computer.
2. Start the computer. When the Lenovo logo is displayed, press F11 and then follow the on-screen
instructions to open the Product Recovery program.
3. Follow the on-screen instructions to reinstall the operating system.
Attention: The recovery process is irreversible. Ensure that you have backed up your critical data before
using the recovery feature.
For more information, refer to the help information system of the programs.
The recovery program enables you to do the following:
Refreshing your computer
This program enables you to restore your computer to the factory default settings while preserving the
data on the hard disk drive.
To refresh your computer, do the following:
1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click
Settings Change PC settings Update and recovery Recovery.
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