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Chapter 4. Troubleshooting
Sound problems
No sound can be heard from
the speaker even when the
volume is turned up.
Make sure that:
-The Mute function is off.
-The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
Recharge the battery.
The computer does not operate
with a fully charged battery.
The surge protector in the battery might be active. Turn off
the computer for one minute to reset the protector; then turn
on the computer again.
A startup problem
The Microsoft
®
Windows
operating system does not
start.
Use the OneKey Recovery Syetem to restore the system
partition to its original status or a previously created back-
up point. For details about the OneKey Recovery System,
see “Lenovo OneKey Recovery System” on page 23.
A hard disk drive problem
The hard disk drive does not
work.
Make sure that the hard disk drive is included in the Boot
menu in the BIOS setup utility correctly.
A backup problem
Backup cannot be made. You are not currently using a Windows operating system.
There is not enough space to store the backed-up data. You
will need to free more space on the destination device.
Other problems
Your computer does not
respond.
To turn off your computer, press and hold the Power button
for five seconds or more. If the computer still does not
respond, remove the AC power adapter.
Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep timer
when you are working on the network.
32


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