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products purchased in EEA countries may be obtained in any EEA country in which the product has
been announced and made available by Lenovo.
Russia
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.
Part 3 - Warranty Service Information
To check the warranty status of your computer, go to https://www.lenovo.com/warranty-status, and then
follow the instructions on the screen.
If required, the Service Provider will provide repair or exchange service depending on the type of warranty
service specified for your product and the available service. Scheduling of service will depend upon the time
of your call, parts availability, and other factors.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU
information and replacement instructions are shipped with your product and are available from Lenovo at any
time upon request. CRUs that are easily installed by you are called “Self-service CRUs.” “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of Self service CRUs is your
responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you. You
may find a list of CRUs and their designation in the publication that was shipped with your product or at
www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the instructions
shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping
label, and a container will be included with the replacement CRU; and 2) you may be charged for the
replacement CRU if the Service Provider does not receive the defective CRU from you within thirty (30) days
of your receipt of the replacement CRU.
2. On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the product at your location. You
must provide a suitable working area to allow disassembly and reassembly of the product. Some repairs may
need to be completed at a service center. If so, the Service Provider will send the product to the service
center at its expense.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center,
with shipping at the expense of the Service Provider. You are responsible for disconnecting the product and
packing it in a shipping container provided to you to return your product to a designated service center. A
courier will pick up your product and deliver it to the designated service center. The service center will return
the product to you at its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you deliver it to a
designated service center at your risk and expense. After the product has been repaired or exchanged, it will
44
Lenovo ideapad S530-13IWL User Guide
48


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