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Chapter 4. Help and support
Frequently asked questions
How do I partition my storage
drive? Refer to https://support.lenovo.com/solutions/ht503851
What should I do if my computer
stops responding.
Press and hold the power button until the computer turns off. Then restart the
computer.
What should I do if I spill liquid on
the computer?
1. Carefully unplug the ac power adapter and turn off the computer immediately.
The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.
Attention: Although you might lose some data or work by turning off the
computer immediately, leaving the computer on might make your computer
unusable.
2. Wait until you are certain that all the liquid is dry before turning on your
computer.
CAUTION:
Do not try to drain out the liquid by turning over the computer. If your
computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.
Where can I get the latest device
drivers and UEFI/BIOS?
Lenovo Vantage or Lenovo PC Manager
Lenovo Support Web site at https://support.lenovo.com
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Troubleshooting and frequently asked questions https://www.lenovo.com/tips
https://forums.lenovo.com
Accessibility information https://www.lenovo.com/accessibility
Reset or restore Windows
Use Lenovo recovery options.
1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery.
2. Follow the on-screen instructions.
Use Windows recovery options.
1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Click Diagnostics Operating System
Diagnostics and then follow the on-screen
instructions.
© Copyright Lenovo 2020 23
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