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The computer does not
return from sleep mode and
the computer does not
work.
Ifyourcomputerisinsleepmode,connecttheAC
poweradaptertothecomputer,thenpressthe
WindowsbuttonorthePowerkey.
Ifthesystemstilldoesnotreturnfromsleepmode,
yoursystemhasstoppedresponding,andyoucannot
turnoffthecomputer;resetthecomputer.Unsaved
datamaybelost.Toresetthecomputer,pressand
holdthePowerkeyforeightsecondsormore.Ifthe
computerstilldoesnotreset,remov
etheACpower
adapter.
Display panel problems
The screen is blank. Dothefollowing:
Ifyo
uareusingtheACpoweradapterorthe
battery,andthebatterystatusindicatorison,press
F12(
)tomakethescreenbrighter.
Ifth
epowerindicatorisblinking,pressthePower
keytoresumefromsleepmode.
Ifth
eproblempersists,followthesolutioninthe
nextproblem“Thescreenisunreadableor
distorted.”
The screen is unreadable or
distorted.
Makesurethat:
Thesc
reenresolutionandcolorqualityarecorrectly
set.
Themonitortypeiscorrect.
Incorrect characters appear
on the screen.
Istheoperatingsystemorprogramsinstalled
correctly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
Sound problems
No sound can be heard
from the speakers even
when the volume is turned
up.
Makesurethat:
TheMutefunctionisoff.
Thecomboau
diojackisnotbeingused.
Spe
akersareselectedastheplaybackdevice.
Chapter 4. Troubleshooting
25
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