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Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your
computer contains safety precautions for using your computer. Read and
follow all the precautions when using your computer.
Where can I find the hardware specifications for my computer?
You can find hardware specification for your computer on the printed
flyers which came with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Lenovo limited warranty flyer
that came with your computer.
Drivers and preinstalled software
Where are the installation discs for Lenovo preinstalled software (desktop
software)?
Your computer did not come with installation discs for Lenovo preinstalled
software. If you need to reinstall any preinstalled software, you can find
the installation program on the C partition of your hard disk. If you cannot
find the installation program there, you can also download it from the
Lenovo consumer support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo
provides drivers for all the hardware devices that you need on the C
partition of your hard disk. You can also download the latest device drivers
from the Lenovo consumer support website.
Lenovo OneKey Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use the Lenovo OneKey
Recovery system if you need to restore the system to its factory status.
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