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return the product to you at its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you
deliver it to a designated service center at your risk and expense. After the product has
been repaired or exchanged, it will be made available to you for collection. If you fail to
collect the product, the Service Provider may dispose of the product as it sees fit, with
no liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated
service center after you deliver it at your risk and expense. After the product has been
repaired or exchanged, it will be returned to you at Lenovo’s risk and expense, unless
the Service Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged
after you deliver it to a designated service center at your risk and expense. After the
product has been repaired or exchanged, it will be made available to you for return
shipping at your risk and expense. If you fail to arrange return shipment, the Service
Provider may dispose of the product as it sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your
location. You are responsible for its installation and verification of its operation. The
replacement product becomes your property in exchange for the failed product,
which becomes the property of Lenovo. You must pack the failed product in the
shipping carton in which you received the replacement product and return it to Lenovo.
Transportation charges, both ways, shall be at Lenovo’s expense. If you fail to use the
carton in which the replacement product was received, you may be responsible for any
damage to the failed product occurring during shipment. You may be charged for the
replacement product if Lenovo does not receive the failed product within thirty (30) days
of your receipt of the replacement product.
