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Chapter 4. Troubleshooting
27
Sound problems
No sound can be heard from
the speaker even when the
volume is turned up.
Make sure that:
-The Mute function is off.
-The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery pack problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
Discharge and recharge the battery pack.
The computer does not operate
with a fully charged battery
pack.
The surge protector in the battery pack might be active.
Turn off the computer for one minute to reset the protector;
then turn on the computer again.
A hard disk drive problem
The hard disk drive does not
work.
Make sure that the hard disk drive is included in the Boot
menu in the BIOS setup utility correctly.
OneKey Recovery System problems
Backup cannot be made. Make sure that you are currently using a Windows
operating system.
There may not be enough space to store the backed-up data.
You will need to free more hard disk space on your backup's
partition.
Failure to restore system
partition to factory default.
The system partition (e.g. the partition size or the drive
capacity of C) has been modified.
33


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