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The LCD characters are corrupted.
Ensure that the correct language has been selected.
The player will not play my video file.
Ensure that the video le will play on your computer using Windows Media
Player 10. If the le works on the computer, use the same computer to convert
the video to a compatible format.
I cannot transfer files to the player.
Ensure that your computer is running a supported operating system.
If you are running Microsoft Windows 98 SE, ensure that the USB driver has
been properly installed.
Ensure that the supplied USB cable is securely attached to the player and the
PC, or try using another USB cable.
If you have connected the player through a USB hub, try connecting the player
directly to your computer.
Ensure that the player’s memory capacity is not full.
The player has malfunctioned.
Reset the player (use a pin to press the Reset key on the bottom of the player)
and try again.
Try updating the player’s rmware. Please refer to the Restore & Firmware
Upgrades section of this manual for detailed instructions.
TROUBLESHOOTING
50


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