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Solución de problemas
Si parece que su dispositivo tiene algún problema, consulte los
consejos siguientes para buscar una solución. Si aun así no se
resuelve el problema, visite www.lenco.com o acuda a sus agentes
autorizados de Lenco locales.
El dispositivo muestra un mensaje de error de red o servicio
Cuando esté en un lugar con señales inalámbricas malas, es
posible que el dispositivo no pueda conectarse. Pruebe a ir a
otro lugar para recibir una señal más fuerte.
La respuesta de la pantalla táctil es lenta o incorrecta
Si la respuesta de la pantalla táctil del dispositivo es incorrecta,
pruebe los siguientes pasos:
Retire las películas protectoras de la pantalla táctil. Las
películas protectoras podrían evitar que el dispositivo
reconozca las órdenes correctamente.
Asegúrese de tener los dedos secos y limpios.
Reinicie el dispositivo para eliminar cualquier problema
temporal de software.
Asegúrese de que el software del dispositivo esté actualizado a
la última versión.
El dispositivo está colgado o aparece un error grave
Si el dispositivo está colgado o suspendido, es posible que
deba cerrar la aplicación, reiniciar el dispositivo o restablecerlo.
Para restablecer el dispositivo, mantenga presionado el orificio
de RESET durante 8 segundos.
El dispositivo se calienta
Si utiliza el dispositivo durante un periodo prologando, es
posible que se ponga templado. Es normal y no afecta a la vida
útil ni rendimiento de la unidad.
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