Manual Lelit Anna PL41QE (page 7 of 24) (English, German, French, Italian)

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Pag. 7

English

TROUBLESHOOTING:

We thank you for buying one of our products, projected and assembled in accordance with the most up-to date

technological innovations.

Following carefully the simple operations described in this manual, which respect all essential safety regulations, you

will get the best performances and will appreciate the remarkable reliability of this product in the years to come.

Please find below the description of the most frequent problems and of their solution:

PROBLEM CAUSE SOLUTION

Coffee is not creamy

1. Coffee blend not suitable for

machine

2. Improper grinding

3. Too little coffee in filter.

4. The filter holder has not be

tightened under the brewing group

ring

1. Use a different coffee blend

2. Adjust coffee grinding

3. Put more coffee in the filter and press it

properly

4. Tighten better the filter holder

The coffee is too cold

1. The machine had not reached the

proper temperature

2. Filter-holder has not been

preheated

3. Cups have not been preheated

4. Pressure switch malfunction.

1. See section “Starting the Machine” and

“Making an Espresso Coffee”

2. Filter-holder must be heated together with

the water – see section “Starting the

Machine”

3. Properly heat the cups on the cup-warmer

(2)

4. Contact the nearest SERVICE CENTER

The coffee comes out too

quickly

1. Coffee too coarsely ground

2. Too little coffee in the filter

3. Coffee has not been pressed

enough

4. Coffee/pod old or unsuitable

1. Use a finer grinding

2. Put more coffee in the filter

3. Press the coffee more firmly

4. Use a different coffee blend

Coffee comes out between

the coffee group and the

filter-holder

1. Filter-holder not properly inserted

2. Too much coffee in the filter

3. Edge of the filter-holder not clean

4. The douche seal is worn or

damaged

1. Insert the filter-holder correctly

2. Put less coffee in the filter

3. Clean the edge of the filter-holder and the

brewing group seal

4. Contact the nearest SERVICE CENTER

Coffee comes out in drops

1. Coffee too finely ground

2. Too much coffee in the filter

3. Coffee too firmly pressed

1. Use a coarser grinding

2. Put less coffee in the filter

3. Press the coffee more gently

The machine does not

produce steam

1. The water tube hole may be

obstructed

2. Lack of water in the tank

3. The steam nozzle has been

improperly positioned

1. Clean the hole with a needle

2. See section “Starting the Machine”

3. Reposition the steam nozzle

No coffee produced during

the coffee cycle

1. Lack of water in the tank

2. Steam switch on

1. Fill the tank

2. Turn off the steam switch

No coffee produced during

the coffee cycle

1. Coffee too finely ground

2. Too much coffee in the filter

3. Coffee too firmly pressed

4. The brewing group douche is dirty

1. Use a coarser grinding

2. Put less coffee in the filter

3. Press the coffee more gently

4. Contact the nearest SERVICE CENTER

The machine does not

work and the ON light

does not come on

1. No electricity

2. The power cable is not properly

plugged in

3. The power cable is damaged

1. Restore electrical power

2. Plug in the power cable correctly

3. Contact the nearest SERVICE CENTER for

a replacement cable

The ON light is on but the

ready steam indicator

does not go off within 10

minutes

1. Thermostat malfunction

2. Heating element malfunction

1. Contact the nearest SERVICE CENTER

2. Contact the nearest SERVICE CENTER

The inserted data and pictures can be subject to changes without previous notice for the improvement of the

machine’s performances.

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Lelit Anna PL41QE Manual

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