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Miscellaneous
Q&A Troubleshooting
- 214 -
TV, computer, printer (continued)
The camera does not communicate with the computer.
The connection is incorrect (→190).
Check whether computer has recognized the camera.
Set [USB Mode] to [PC] (→39).
Turn the camera off and then on again.
The computer does not recognize the card (only reads the built-in memory).
Disconnect the USB cable and reconnect with a card inserted.
The computer does not recognize the card. (When using an SDXC memory card)
Check whether your computer is compatible with SDXC memory cards.
A message prompting you to format the card may appear when you connect it. Do not format the
card.
If the [Access] indicator on the monitor does not go off, turn off the camera’s power before
disconnecting the USB cable.
Printing does not work in spite of the connection to a printer.
The printer is not compatible with PictBridge.
Set [USB Mode] to [PictBridge(PTP)] (→39).
The edges of pictures are cut off when printing.
Erase any trimming or edgeless printing settings on the printer before printing.
(Consult the printer’s instructions.)
The aspect ratio of the pictures is different from that of the paper used for printing.
→ If printing in a shop, check if 16:9 sizes can be printed.
Panorama pictures are not printed properly.
The aspect ratio of panorama pictures is different from that of regular still pictures, and therefore
some panorama pictures may not be printed correctly.
Use a printer with support for panorama pictures. (Refer to the printer’s instructions.)
214


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