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Miscellaneous
Troubleshooting
- 233 -
TV, computer, printer (continued)
The computer does not recognize the memory card (it only reads the built-in memory).
Disconnect the USB cable and reconnect with an inserted card.
The computer does not recognize the memory card. (When using an SDXC memory card)
Check whether your computer is compatible with SDXC memory cards.
A message prompting you to format the card may appear when you connect it. Do not format the
card.
If the [Access] indicator on the monitor does not go off, turn the camera off before disconnecting
the USB cable.
Printing does not work in spite of an existing connection to a printer.
The printer is not compatible with PictBridge.
Set [USB Mode] to [PictBridge(PTP)] (→61).
The edges of pictures are cut off when printing.
Erase any trimming or edgeless printing settings on the printer before printing.
(Consult the printer’s instructions.)
The pictures were recorded in aspect ratio.
→ If printing in a shop, check if 16:9 sizes can be printed.
Panorama pictures are not printed properly.
The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
Use a printer with support for panorama pictures. (Refer to the instructions for the printer.)
We recommend adjusting the size of a picture in accordance with print paper using the software
available (→209).
233


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