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Lava
22
you turn off your mobile in area with no signal
reception to save battery.
Need replacing the battery. Please change a
new battery.
SIM Card
Error
Dirt on the metal surface of an SIM card. Use
clean cloth to wipe the metal touch point on an
SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your
network service provider.
Unable to
dial call
Please confirm if you have pressed the dial key
after dialing.
Please confirm if calling is forbidden because of
default settings.
Please confirm if the SIM is valid.
Please confirm if the call barring is set.
Please confirm if the fixed dial function is set.
Callers
unable to
contact
you
Please confirm if the mobile phone is on and
connected with the network.
Please confirm if calling is forbidden because of
defaulting.
Please confirm if the SIM card is valid.
Please confirm if the call barring is set.
Unable to
charge
handset
Poor contact. Please check if the plug is
connected well.
Please confirm if the environment temperature
is within the range of 0ºC ~40ºC while charging.
The battery or charger is damaged. You need to
replace it from service center.
Unable to
set some
functions
Wrong operation.
The network provider does not support the
function, or you have not applied for it.
Note: If the above instructions doesn’t help you then
please record:
Mobile phone model and serial number
Specific content of warranty
Clear statement of problems
Then contact your local dealer or a LAVA authorized
service center in your area.
24


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