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Laurastar App: questions and answers
Question Answer Additional information
APP LAURASTAR
How can I keep in memory the settings I
have made with the App?
All the settings made with the Laurastar
App are automatically stored in your
Laurastar’s memory and you will find them
each time you turn on your appliance.
If several smartphones/tablets have been
connected, your Laurastar will recognize the
closest smartphone/tablet if the Bluetooth
function is activated.
How many smartphones or tablets can I
connect to my Laurastar?
It is possible to connect an unlimited
number of different smartphones or tablets.
When you start your Laurastar, you will find
the settings of the last smartphone or tablet
used.
Your Laurastar automatically loads the
settings of the closest smartphone or
tablet, if different from the last used and
if the Bluetooth function is activated.
How can I restore the factory settings
(factory reset)?
Make a simultaneousz long press on the
main ON/OFF and the fan speed button.
Keep the two buttons pressed for 10
seconds. When all the LEDs of the user
interface start to blink, the factory settings
are reset.
WARNING
Intended or unintended incorrect handling
might cause erasing of the factory settings.
This voids the Laurastar warranty and
possible costs of repair will be in charge
of the user.
Technical information
Technical characteristics
CE UL
Total output 2200 W 1600 W
Generator output 1400 W 1000 W
Iron output 800 W 600 W
Steam pressure 3,5 bar 50 psi
Steam generator capacity 1,1 l 37,2 oz.
Electricity supply 220-240 VAC / 50-60 Hz 120 VAC / 60 Hz
Weight of iron 1,1 kg 2,4 lb
Total weight 23,1 kg 51 lb
Board height 82-102 cm 32.3-40.2 in
Dimensions when folded (H x W x D) 132 x 42 x 22 cm 52 x 16.6 x 8.7 in
Designation: Pressure steam ironing system
Problems and solutions
Before calling the Laurastar Customer Service department, please check the following points:
Symptom Likely cause Remedy
GENERATOR
Makes a buzzing noise when steam is
emitted from the iron.
Vibration from the appliance. This noise is normal for a new appliance,
it will disappear in the course of use.
Makes a crackling noise when the
appliance is switched on.
The appliance has been set to heat up but
has not been filled with water.
Fill the water reservoir (11)
The iron no longer emits steam.
The pressure has fallen.
The steam generator is empty.
The appliance is switched off.
The plug (23) is disconnected from the
mains socket.
Fill the water reservoir (11)
Turn the main switch ON (16)
Connect the power plug (23) to the
mains socket.
Symptom Likely cause Remedy
IRON
The soleplate drips. The appliance has not been rinsed out
recently.
The steam generator has been rinsed
with a product other than water.
Rinse out the Steam generator (15) until
the rinsing water does not contain any
more residues.
Call the Laurastar Consumer Service.
The iron does not heat up. The plug (23) is disconnected from the
mains socket.
The appliance is switched off.
Plug in the appliance.
Switch on the appliance.
Symptom Likely cause Remedy
FAN
There is no sound from the fan. The fan plug (25) is disconnected from the
mains socket.
Reconnect the fan plug (25) to the mains
socket.
The tip of the ironing board table becomes
wet when folded.
There is condensation inside the ironing
board table (1).
Leave the appliance open until the
water has completely evaporated.
Use less steam. Please refer to the
instruction manual, paragraph «Steam
principles».
Return to the Customer Service department
Switch off the appliance and disconnect the plug (23) from the mains socket. Locate your purchase contract, invoice
or receipt. Call the Customer Service department and follow the instructions given.
9


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