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Troubleshooting
Problem
Grill will not light.
Flame is low, irregular
or noisy.
Excessive flare-ups
Grill does not get hot
enough.
Flame will not stay lit.
1. Propane cylinder gas level is low.
2. Spider webs or insect nest in venturi.
3. Burner ports, orifices have blockage.
4. “Match lighting” may be necessary.
5. Connections to the igniter are loose.
6. No spark shows at igniter tip.
1. Propane cylinder gas level is low.
2. Burner ports may be clogged.
3. Grill may be in an area that is too
windy.
4. There are obstructions such as grease
debris, or insects in air inlets.
1. Flare-up are normally caused by
excessive fat from meat being grilled.
2. Grill is dirty.
3. The cooking temperature may be too
high.
4. Lid is closed.
5. Food is overcooked or burnt.
6. Firebox and grease cup are full of
grease.
1. Propane cylinder gas level is low.
1. Propane cylinder gas level is low.
2. Burner is not properly installed or dirty.
1. Replace propane cylinder.
2. Clean venturi.
3. Clean the components.
4. “Match lighting” light grill per this manual’s
instructions.
5. Reconnect or replace wiring to igniter.
6. Replace igniter.
1. Replace propane cylinder.
2. Check and clean the burner ports.
3. Wait until wind subsides to continue.
4. Clean burner air inlets of obstructions.
1. Trim fat from meat being grilled.
2. Make sure grill is clean.
3. Keep flame on low.
4. Keep the lid up when grilling to avoid
excessive flare-ups.
5. Move food to another area of the grill until
flames subside.
6. Clean firebox and grease cup.
1. Replace propane cylinder.
1. Replace Propane cylinder.
2. Reinstall burner properly and clean out
any debris.
Cause Solution
DO NOT spray
water on the gas
flames – this could
damage the grill.
21


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