680931
110
Zoom out
Zoom in
Previous page
1/117
Next page
Appendix
|
|
ELSA LANCOM DSL/25 Office
|
110
EN
5.2 Warranty conditions
The ELSA AG warranty, valid as of June 01, 1998, is given to purchasers of ELSA products in
addition to the warranty conditions provided by law and in accordance with the following
conditions:
1 Warranty coverage
a) The warranty covers the equipment delivered and all its parts. Parts will, at our sole
discretion, be replaced or repaired free of charge if, despite proven proper handling and
adherence to the operating instructions, these parts became defective due to fabrication
and/or material defects. Also we reserve the right to replace the defective product by a
successor product or repay the original purchase price to the buyer in exchange to the
defective product. Operating manuals and possibly supplied software are excluded from
the warranty.
b) Material and service charges shall be covered by us, but not shipping and handling costs
involved in transport from the buyer to the service station and/or to us.
c) Replaced parts become property of ELSA.
d) ELSA are authorized to carry out technical changes (e.g. firmware updates) beyond repair
and replacement of defective parts in order to bring the equipment up to the current
technical state. This does not result in any additional charge for the customer. A legal claim
to this service does not exist.
2 Warranty period
The warranty period for ELSA products is six years. Excepted from this warranty period are ELSA
monitors and ELSA videoconferencing systems with a warranty period of 3 years. This period
begins at the day of delivery from the ELSA dealer. Warranty services do not result in an
extension of the warranty period nor do they initiate a new warranty period. The warranty period
for installed replacement parts ends with the warranty period of the device as a whole.
3 Warranty procedure
a) If defects appear during the warranty period, the warranty claims must be made
immediately, at the latest within a period of 7 days.
b) In the case of any externally visible damage arising from transport (e.g. damage to the
housing), the transport company representative and ELSA should be informed immediately.
On discovery of damage which is not externally visible, the transport company and ELSA are
to be immediately informed in writing, at the latest within 7 days of delivery.
c) Transport to and from the location where the warranty claim is accepted and/or the repaired
device is exchanged, is at the purchaser's own risk and cost.
d) Warranty claims are only valid if the original purchase receipt is returned with the device.
4 Suspension of the warranty
All warranty claims will be deemed invalid
a) if the device is damaged or destroyed as a result of acts of nature or by environmental
influences (moisture, electric shock, dust, etc.),
b) if the device was stored or operated under conditions not in compliance with the technical
specifications,
c) if the damage occurred due to incorrect handling, especially to non-observance of the
system description and the operating instructions,
20659_DE_0300.book Seite 110 Mittwoch, 17. Mai 2000 9:19 09
110


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Lancom DSL 25 Office - ELSA at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Lancom DSL 25 Office - ELSA in the language / languages: English as an attachment in your email.

The manual is 2,43 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Lancom DSL 25 Office - ELSA

Lancom DSL 25 Office - ELSA User Manual - German - 126 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info