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LANCOM Advanced VoIP Client
Microsoft Outlook – Telephoning with LANCOM Advanced VoIP Client
6.2.9 Creating a journal entry during a call
You can configure Outlook so that a journal entry is automatically created
and if necessary displayed (see chapter 6.2.8,
Creating and displaying
Outlook journal entries
,page55).
If you have disabled this function in general or enabled it for certain calls
only, you can create a journal entry for a call during the call (or even during
the ringing tone).
This is how you create a journal entry during a call
You receive a call or have just dialed a subscriber or you are currently on a call, and
you want to create a journal entry for this call.
In the "Functions" menu or the shortcut menu of the relevant line button, select
the option "Create Journal Entry".
The phone call will be noted in the Outlook journal.
6.3 Selecting a number from Outlook Contacts
If the number of a caller is known (e.g. in Outlook Contacts or in the
Phonebook), LANCOM Advanced VoIP Client will immediately show the
name of the caller instead of the number. You can indicate which Contact
folder should be searched in the case of an incoming call in order to resolve
the number. You have the choice of all those Contacts folders that you
already see listed in your Outlook.
Create journal
entry
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