Manual LaCie Toast 7 Titanium (page 35 of 41) (Dutch)

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8. Contact opnemen met de

klantenservice -

pagina 35

LaCie d2 DL DVD±RW-drive – Toast 7 Titanium

Gebruikershandleiding

8. Contact opnemen met de klantenservice

Voordat u contact opneemt met de technische dienst

1) Lees de handleidingen door en bekijk het hoofdstuk Pr

oblemen oplossen.

2) Tracht het probleem bloot te leggen. Maak de drive zo mogelijk tot het enige externe apparaat op de CPU en controleer of alle kabels

correct en stevig zijn aangesloten.

Als u alle vragen in de controlelijst voor probleemoplossing hebt doorgenomen en er nog steeds niet in slaagt uw LaCie-drive goed te laten

werken, neemt u contact met ons op via de beschikbare webkoppeling. Zorg, voordat u contact met ons opneemt, dat u achter uw

computer zit en de volgende informatie bij de hand hebt:

• Serienummer van uw LaCie-drive

• Het besturingssysteem(Mac OS of Windows) en de versie

• Het merk en model van de computer

• Namen van de geïnstalleerde cd- of dvd-drives op uw computer

• De hoeveelheid geïnstalleerd geheugen

• De namen van eventuele andere op uw computer geïnstalleerde apparaten

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LaCie Toast 7 Titanium Manual

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