765318
33
Zoom out
Zoom in
Previous page
1/40
Next page
LaCie LaCinema Rugged Troubleshooting
User Manual page 33
8. Troubleshooting
If your LaCie LaCinema Rugged is not working correctly, please re-
fer to the following checklist to determine the source of the problem.
If you have gone through all of the points on the checklist and your
LaCinema Rugged still does not work properly, please check
the FAQs that are regularly published on our website
www.lacie.com. One of these FAQs may provide an answer to
your specific question. You can also visit the downloads page,
where the most recent software updates will be available.
If you need further assistance, please contact your LaCie reseller
or LaCie Customer Support (see section 9. Contacting Customer
Support for details).
Manual Updates
LaCie strives to give you the most up-to-date, comprehensive
user manuals available on the market. It is our goal to provide
you with a friendly, easy-to-use format that will help you quickly
install and utilize the many functions of your new device.
If your user manual does not reflect the configuration of the
product you purchased, please check our website for the most
current version of the user manual.
www.lacie.com
8.1. Troubleshooting: Mac Users
Problem Question Answer
The drive is not
recognized by the
computer.
Does an icon for the drive appear
on the desktop?
There should be an icon for the LaCie drive on the desktop. If the
drive does not appear, follow the rest of the Troubleshooting tips to
isolate the problem.
Does your computer’s configura-
tion meet the minimum system re-
quirements for use with this drive?
See section 1.1. Minimum System Requirements for more information.
Is the drive’s power supply con-
nected?
Make sure that the power supply is properly connected (see section
2.1. Connecting the LaCinema Rugged to Your Computer) and that the
outlet the power supply is connected to is working.
Did you follow the correct installa-
tion steps for the specific interface
and operating system?
Review the installation steps in section 2.1. Connecting the LaCinema
Rugged to Your Computer.
Are both ends of the USB cable
securely attached?
Only use a USB cable provided by LaCie. Check both ends of the USB
cable to make sure they are fully seated in their respective ports. Try
disconnecting the cables, waiting 10 seconds, and then reconnecting
them. If the drive is still not recognized, restart your computer and try
again.
Is there a conflict with other device
drivers or extensions?
Contact LaCie Technical Support for help.
Does your computer’s operating
system support the file system?
Check your computer’s documentation and see section 7. Reformat
ting the LaCinema Rugged for more information.
33


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for LaCie LaCinema Rugged at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of LaCie LaCinema Rugged in the language / languages: English as an attachment in your email.

The manual is 2,52 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of LaCie LaCinema Rugged

LaCie LaCinema Rugged User Manual - German - 41 pages

LaCie LaCinema Rugged User Manual - Dutch - 41 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info