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Troubleshooting > Troubleshooting
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-4
Is the paper curled, folded or wrinkled? Replace the paper with new paper. page 3-4
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 10-25
2 or more sheets are
overlaps when ejected.
(multi feed)
Load the paper correctly. page 3-2
Printouts are wrinkled. Is the paper loaded correctly? Load the paper correctly. page 3-2
Is the paper damp? Replace the paper with new paper. page 3-2
Printouts are curled. Is the paper damp? Replace the paper with new paper. page 3-2
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet.
Is the machine powered on? Turn on the power switch. page 2-8
Are the USB cable and network cable
connected?
Connect the correct USB cable and
network cable securely.
page 2-6
Cannot print with USB
memory.
USB memory not
recognized.
Is the USB host blocked? Select [
Unblock
] in the USB host
settings.
page 8-24
Check that the USB memory is securely
plugged into the machine.
Dirt on the top edge or back
of the paper.
Is the interior of the machine dirty? Clean the interior of the machine. page 10-2
Symptom Checkpoints Corrective Actions
Reference
Page
196


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