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TracVision M9 User’s Guide
39
Chapter 4 - Troubleshooting
Radar Interference
The TracVision M9 antenna must be kept out of line with nearby
radars, as their energy levels might overload the antenna’s front-end
circuits. Refer to the TracVision M9 Installation Guide for details or
visit any KVH-authorized dealer or distributor for assistance. To find a
KVH-authorized dealer near you, visit www.kvh.com/
wheretogetservice.
Satellite Frequency Data Changed
If some channels work, while one or more other channels do not, or if
the antenna cannot find the selected satellite, the satellite’s frequency
data might have changed. You can visit any KVH-authorized dealer or
distributor for assistance. To find a KVH-authorized dealer near you,
visit www.kvh.com/wheretogetservice.
Vessel Turning During Startup
If the vessel turns during the first minute after startup, the gyro
calibration that occurs during startup will be inaccurate. This might
cause the TracVision M9 to track improperly. To solve this problem,
simply turn off the TracVision M9 system for at least ten seconds. Then
turn on the TracVision system, ensuring the vessel is either motionless
or traveling in a straight line for the first minute after startup.
Insufficient Power
Insufficient power can prevent proper operation. Refer to the
TracVision M9 Installation Guide for details on supplying adequate
power to the antenna or visit any KVH-authorized dealer or
distributor for assistance. To find a KVH-authorized dealer near you,
visit www.kvh.com/wheretogetservice.
Improper Wiring
If the system has been improperly wired, the antenna will not operate
correctly. Refer to the TracVision M9 Installation Guide for complete
system wiring information or visit any KVH-authorized dealer or
distributor for assistance. To find a KVH-authorized dealer near you,
visit www.kvh.com/wheretogetservice.
38


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