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What to do if trouble occurs
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What to do if trouble occurs
Interference with and repairs to the appliance by unqualified
persons are dangerous as they can result in an electric shock or
a short circuit. Do not interfere with or try to repair the appliance;
this could cause injury to persons and damage to the appliance.
Always have such work done by an expert, e.g. a Customer
Service technician.
Please note
If your appliance is faulty, please check whether you can rectify
the problem yourself by consulting these instructions for use.
You may be able to rectify some problems yourself. They are
described below.
The fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch your hob on?
Has the wiring system (fuse box) in the house blown a fuse?
Has the hob been connected to the mains?
Have the sensor keys been locked (child safety device), i.e. an
L is shown in the display?
Are the sensor keys partly covered by a damp cloth, fluid or a
metallic object? Please rectify.
The symbol flashes
Food which has boiled over, cookware or other items are causing
the touch control sensor keys to be consistently operated.
Remedy: clean the surface or remove the item.
To delete the symbol switch the hob off and on.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
There is a risk of electric shocks if the glass ceramic hob
develops fractures, cracks, tears or damage of any other kind.
Immediately switch off the appliance. Disconnect the fuse
immediately and call Customer Service.
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