Manual Ksenia Network Video Recorder (page 138 of 139) (English)

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Problem

Possible Cause and Solution

insufficient bandwidth.

 Check network connection and network

configurations.

 If it indicates incorrect username or

password, check that the camera password

set in the NVR is the one used to access the

camera's Web interface.

 If it indicates denied access for weak

password, log in to the camera's Web

interface and set a strong password.

 If it indicates insufficient bandwidth, delete

other online IP devices in the NVR.

The NVR displays live

video for some cameras

and No Resource for

others.

 Set the camera to encode the sub stream,

and decrease its resolution to D1.

 Set the NVR to use the sub stream first for

live view.

A camera goes online

and offline repeatedly.

 Check if network connection is stable.

 Upgrade the firmware for the camera and

the NVR. Contact your dealer for the latest

versions.

Live view is normal, but

the recording cannot be

found.

 Check that a recording schedule has been

properly configured.

 Check if the time and time zone configured

in the NVR are correct.

 Check if the hard disk storing the recording

has been damaged.

 Check if the desired recording has been

overwritten.

Motion detection is not

effective.

 Check that motion detection is enabled,

and the motion detection area is properly

configured.

 Check that detection sensitivity is properly

set.

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Ksenia Network Video Recorder Manual

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