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7. MANUFACTURER'S WARRANTY
: www.krups.com
With a strong commitment to the environment, most of Krups products are
repairable during and after the warranty period. Before returning any defec-
tive products to the point of purchase, please call Krups consumer service
directly at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups for a period of 2 years against any manufacturing
defect in materials or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Krups is an extra benefit which does not affect consu-
mer's Statutory Rights.
The Krups warranty covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of
any defective part and the necessary labor. A replacement product may be provided
instead of repairing a defective product. Krups’s sole obligation and your exclusive re-
solution under this warranty are limited to such repair or replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on pre-
sentation of a proof of purchase. The product can be taken directly in person to an au-
thorized service centre or must be adequately packaged and returned, by
recorded delivery (or equivalent method of postage), to a Krups authorized service cen-
tre. Full address details for each country’s authorized service centre are listed on the
Krups website (www.krups.com
) or by calling the appropriate telephone number listed
below to request the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied
by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse, negli-
gence, failure to follow Krups instructions, use on current or voltage other than as stam-
ped on the product, or a modification or unauthorized repair of the product. It also does
not cover normal tear and wear, maintenance or replacement of consumable parts, and
the following:
- using the wrong type of water
- scaling (any de-scaling must be carried out according to the instructions for
use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, lightning, etc
- professional or commercial use
- damage to any glass or porcelain ware in the product
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