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The machine has not produced
any coffee.
An incident has been detected during the coffee making process.
The machine automatically re-initialises and is ready for a new cycle.
You used ground coffee instead
of coffee beans.
Use your vacuum cleaner to remove the ground coffee in the coffee bean
container.
The grinder makes a strange
noise.
There are foreign particles in the grinder.
Contact your Krups helpline.
The grinding fineness button is
difficult to turn.
Only adjust the grinder when it is operating.
Steam does not come out of the
nozzle.
After switching off your appliance and leaving it to cool:
Make sure the tip of the steam nozzle is properly affixed. Make sure the
steam nozzle is not clogged at the aerator (if necessary clean the steam
nozzle aerator with the needle supplied). Empty the tank and remove the
Claris filter. Fill the tank with mineral water high in calcium (> 100 mg/litre
or .015oz/gallon), it may take as many as 5 to 10 cycles of steam at 60 se-
conds each cycle to achieve a continuous jet of steam. Once you have a
continuous jet of steam you should not have to use this particular type of
water again.
Not enough froth on the milk.
Using the needle supplied unblock the small air inlet at the top of the
nozzle if required.
Use a cold container and very fresh, very cold semi-skimmed and milk that
has been opened recently.
Try changing the type of milk if this does not work try UHT milk or skimmed milk.
The milk froth is too bubbly.
Check that the 2 ends of the small stainless steel tube in the flexible part
of the steam nozzle are fitted together properly.
The Auto-Cappuccino accessory
does not suck up the milk (ac-
cessory sold separately).
Check that the tube that goes into the milk is not blocked.
Check that the flexible tube is not twisted and that it is correctly fitted into
the accessory to avoid any air being sucked in.
After having turned the machine off and left it to cool, unblock the outlet
of the Auto-Cappuccino accessory.
The cleaning or descaling pro-
gram will not start.
These programs are only possible when the machine requests them
('clean' or 'calc' light on).
After having filled the water tank,
the light remains on.
Check for correct positioning of the tank in the coffee maker.
Check that the float at the bottom of the tank moves freely.
Rinse the accessory and if necessary remove scale.
After having emptied the coffee
grounds collector, the light
remains on.
Remove the collector, make certain that it is empty, wait for 8 seconds and
then fit it again.
Check that the cleaning tray is correctly pushed in.
A power failure occurred during
a cycle.
The appliance will re-initialise automatically when power is turned on and
be ready for a new cycle.
There is water or coffee under
the appliance.
The drip tray has overflowed: empty it and clean the cleaning drawer.
Check that the drip tray is fitted correctly.
Do not remove the water tank before the end of the cycle.
The 4 red lights flash permanently.
Unplug the machine, remove the Claris cartridge, wait for 20 seconds and
then turn it all back on.
If the fault persists, note the number which appears on the display under
the cup tray and contact the Krups Consumer Service.
HELPLINE: If you have any product problems or queries, please contact our Customer Relations
Team first for expert help and advice: UK : 0845 330 6460 - ROI : (01) 677 4003
or consult our website - www.krups.co.uk
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