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10
The BeerTender
®
appliance is dispensing
warm beer.
The DraughtKeg
TM
has
not been chilled long
enough and is thus
not at the right serving
temperature.
Allow the DraughtKeg
TM
to cool long enough in
the appliance.
The temperature
indicator on the control
panel does not light up.
The BeerTender
®
appliance is exposed to
too hot a temperature
or direct sunlight (see
section: Cooling the
keg and Installing the
BeerTender
®
).
Use the appliance
indoors and move it
to a room where the
ambient temperature
does not exceed 86°F.
Ice forms in the cooling
chamber.
The BeerTender
®
has
been installed in a
humid environment.
Move the BeerTender
®
to a dry place.
A fault has occurred in
the cooling system.
Have the BeerTender
®
repaired by an
authorized service
center.
It is normal for a small
patch of ice to form on
the rear of the cooling
chamber (near the
screws).
DISPOSAL
n Check your local ordinances for disposal of BeerTender
®
.
CONSUMER SERVICE
n If you have additional questions, please call our Consumer Service
Department.
n It is helpful to have the product available at the time of your call and to
know the reference number that can generally be found on the base of the
product.
USA
Online www.krups.com
Phone 1-800-395-8325
Hours* Monday – Thursday from 8:30 a.m. – 5:00 p.m. (EST),
Friday 8:30 a.m. – 4:00 p.m. (EST)
Letters should be addressed to : Groupe SEB – Consumer Service
2121 Eden Road
Millville NJ, 08332
Only letters can be accepted. Packages without a return authorization number
will be refused.
CANADA
Phone 1-800-418-3325
Hours* Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada, M1V 3N8
*Please note hours are subject to change.
LIMITED WARRANTY
TWO YEARS LIMITED WARRANTY
n The manufacturer warrants this product to be defect free in material and
workmanship for a period of two years from the date of purchase. Defective
products may be returned by the original purchaser or any subsequent
owner within the warranty period, postage pre-paid together with proof of
purchase (register receipt) to an authorized Krups return facility.
n If product is returned without proof of purchase it will be reviewed based
on the manufacturing production week and year to determine warranty
coverage.
n Defective products will be replaced at no charge including return postage if
it falls within the warranty timeframe.
n The warranty does not apply to any unit that has been tampered with, nor
to damages incurred through improper use and care, faulty packing or
mishandling by any common carrier.
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  • MY b100 Has quit cooling Need the name of part that needs replacing and will put me back in business.
    Thanks Submitted on 13-4-2017 at 01:08

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