Manual KRK Systems Rokit Powered G3 Series (page 7 of 24) (English, French, Spanish)

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Verify the ROKIT is the correct model for

the AC power outlet. The ROKIT is

available in different models for regions

that have 100VAC, 110-120VAC, and

220-240VAC power outlets. A mismatch

can cause damage to the ROKIT and

should be replaced with the correct

model.

A ROKIT pair contains a left and right

side. Confirm which ROKIT has no

power. Move the power cable from the

working ROKIT to the ROKIT with no

power. If the no power ROKIT is now

‘on’, the previously used power cable is

the problem and needs to be replaced.

If there is still no power, follow the

checklist.

Check to see if the AC outlet is

operating. Remove the power cord and

replace with a known functional

electronic device such as a lamp or

charger for a mobile device.

Check that the rear panel of the ROKIT is

not hot. Usage in direct sunlight, a hot

room with poor airflow or excessive use

at maximum levels may cause the unit

to overheat and go into thermal

protection. Turn off the power and

allow the ROKIT to cool down. If this is

not the problem, contact customer

service.

Check that the fuse has not blown.

Remove all power cords and signal

cables from the ROKIT. With a flat-head

screwdriver, remove the fuse cover and

inspect the fuse (the filament wire

should not be broken). If the fuse is

blown, replace it with the spare fuse

located in the fuse holder. If the fuse

blows again, contact customer service.

…there is sound and it is bad (excessive

hum and terrible hiss).

A ROKIT pair contains a left and right side.

Confirm which ROKIT has the bad sound.

Verify that both left and right ROKIT’s have

identical knob settings. Then simply move

the audio signal cable from the working

ROKIT to the bad sound ROKIT. If the bad

sound ROKIT produces good sound, the

previously used cable is the problem and

needs to be replaced. If there is still bad

sound, proceed with the next step.

Disconnect the audio signal cable from the

rear panel of the ROKIT. With the ROKIT

powered on, listen for the bad sound (i.e. a

slight hiss or hum). If the bad sound is no

longer there, the problem is not the ROKIT

and the audio source should be checked.

Signal cables should not be mixed with

power cables. If the ROKIT still has bad

sound, follow the checklist below and

review the “Check the audio source” box.:

Check that all audio equipment is

connected to the same ground point. This

means both studio monitors and audio

source (laptop, mixer, audio interface) are

connected to the same AC outlet ground

point.

Check that the AC outlet is not connected

to any electronics that can induce noise

into the power line (such as light dimmers,

neon signs, motors or climate control

devices such as heaters, air conditioners or

humidifiers). These devices should not be

using the same AC circuit as the audio

equipment. If the problem persists, look

into adding AC conditioning equipment to

clean the noise from the AC outlet or

contact customer service.

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KRK Systems Rokit Powered G3 Series Manual

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